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BEST WESTERN Grand Hotel Hong Kong

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BEST WESTERN Grand Hotel Hong Kong
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388 Reviews from our TripAdvisor Community

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Showing 272: English reviews
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New Delhi, India
Reviewed 2 days ago NEW

Hotel is located in the Tsimshashui area. Its close to metro station and China ferry terminal (if you are going to Maccau). Rooms are tiny..manageable if you are traveling as couple. didn't try the food, so no comments. the front office staff are friendly and nice. room has basic facilities. I would suggest pay little extra and stay at Best...

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Thank ANSHUMAN M
Sydney, Australia
Reviewed 1 week ago

Not bad on location however rooms are tiny my husband is 5 foot 7 and did not fit on the bed in length and his feet almost touched the wall in front. Toilet your shoulders touch wall to wall when you sit and shower is so small you become intimate with the shower curtain. The unbelievable part is there are...

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Thank gfalzon63
BESTWESTERNGRAND, Front Office Manager at BEST WESTERN Grand Hotel Hong Kong, responded to this review

Dear Valued Guest, Thank you for your comments to Best Western Grand Hotel -Tsimshatsui. We will forward your message to our Top Management for consideration. Please be reminded to check our best available pricing for your coming visit to our Hotel. We look forward to see you again in soon. Best regards, Guest Relations Team

Scotch Plains, New Jersey
Reviewed 1 week ago

I stayed at the Best Western Hotel chain many times, this was a huge disappointment. The Good: location is not bad at all if you consider that the hotel have access from Hillwood Rd. to Nathan Rd. so you are close by to everywhere. The Bad: Sleep quality sucks, hard mattress with metal fence like feel when you move your...

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1Thank Izaxi
BESTWESTERNGRAND, Front Office Manager at BEST WESTERN Grand Hotel Hong Kong, responded to this review

Dear Valued Guest, Thank you for your comments to Best Western Grand Hotel -Tsimshatsui. We will forward your message to our Top Management for consideration. Please be reminded to check our best available pricing for your coming visit to our Hotel. We look forward to see you again in soon. Best regards, Guest Relations Team

Singapore, Singapore
Reviewed 1 week ago via mobile

Good location with plenty of eateries and shopping around. Convenient airport bus shuttle stop nearby. Requested for non-smoking room, but as there wasn't any dedicated non-smoking floor so had a room away from elevators. But smoke still drifted in. Room was tiny as in claustrophobic teeney-weeney with no wardrobe (!), low-quality bed, and shoebox shower that flooded with each use....

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1Thank Philip L
BESTWESTERNGRAND, Front Office Manager at BEST WESTERN Grand Hotel Hong Kong, responded to this review

Dear Valued Guest, Thank you for your comments to Best Western Grand Hotel -Tsimshatsui. We will forward your message to our Top Management for consideration. Please be reminded to check our best available pricing for your coming visit to our Hotel. We look forward to see you again in soon. Best regards, Guest Relations Team

Bangkok, Thailand
Reviewed 1 week ago

The hotel is very aptly located and is just a couple of minutes walk away fro Jordan MTR station, which is perfect. There are a lot of Indian restaurants too nearby the hotel. The room is a little small for my liking, but thats what I've come to expect from all my travels to Hong Kong. The service of the...

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1Thank tonyantony9
BESTWESTERNGRAND, Front Office Manager at BEST WESTERN Grand Hotel Hong Kong, responded to this review

Dear Valued Guest, Thank you for your comments to Best Western Grand Hotel -Tsimshatsui. Next time you may try our Premium room, it will be locate on higher level with bigger room size. Please be reminded to check our best available pricing for your coming visit to our Hotel. We look forward to see you again in soon. Best regards,...

Reviewed 1 week ago via mobile

We stayed for 4 nights in February. The hotel is located around 10min walk from Kowloon Park and Jordan Station. The rooms are small and very dark. The beds were hard as a rock. If you like to stay warm on those early Spring nights - ask for extra blanket.

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1Thank BaMiGie
BESTWESTERNGRAND, Front Office Manager at BEST WESTERN Grand Hotel Hong Kong, responded to this review

Dear Valued Guest, Thank you for your comments to Best Western Grand Hotel -Tsimshatsui. We will forward your message to our Top Management for consideration. Please be reminded to check our best available pricing for your coming visit to our Hotel. We look forward to see you again in soon. Best regards, Guest Relations Team

Reviewed 3 weeks ago via mobile

Went on New Years so massive crowd of locals and tourists. Lucky enough to booked this place at short notice. And cramped us all in a single room haha 😂 but it was a bonding learning eye opening experience. Location is perfect 👌🏻

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1Thank Gil A
BESTWESTERNGRAND, Front Office Manager at BEST WESTERN Grand Hotel Hong Kong, responded to this review

Dear Valued Guest, Thank you for your comments to Best Western Grand Hotel -Tsimshatsui. Next time you may try our Premium room, it will be locate on higher level with bigger room size. Please be reminded to check our best available pricing for your coming visit to our Hotel. We look forward to see you again in soon. Best regards,...

Vancouver, BC
Reviewed 3 weeks ago

Room is small but pretty common in Hong Kong but the price was reasonable and good location (close to metro/ MTR stations). Clean room and bathroom with complimentary wifi. Bed was ok. I would recommend this hotel only for short stay (like me, only 1 night as layover in HK). Convenient to go to other part of the city by...

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1Thank ar_e2000
BESTWESTERNGRAND, Front Office Manager at BEST WESTERN Grand Hotel Hong Kong, responded to this review

Dear Valued Guest, Thank you for your comments to Best Western Grand Hotel -Tsimshatsui. Next time you may try our Premium room, it will be locate on higher level with bigger room size. Please be reminded to check our best available pricing for your coming visit to our Hotel. We look forward to see you again in soon. Best regards,...

Bangkok, Thailand
Reviewed 4 weeks ago via mobile

Apart from the location, I don't quite impressed with the hotel. Room is very small. The shower room is also very tiny. There is almost no space to open the luggage. So you to close the luggage and push it underneath the bed otherwise there will be no space to walk. The staff is nice. The hotel also has many...

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1Thank Jing100
BESTWESTERNGRAND, Front Office Manager at BEST WESTERN Grand Hotel Hong Kong, responded to this review

Dear Valued Guest, Thank you for your comments to Best Western Grand Hotel -Tsimshatsui. Next time you may try our Premium room, it will be locate on higher level with bigger room size. Please be reminded to check our best available pricing for your coming visit to our Hotel. We look forward to see you again in soon. Best offer...

A TripAdvisor Member
1 review
1 helpful vote
Reviewed 4 weeks ago via mobile

Internet would drop out consistently. Had to leave room to work. Fridge was a camping style thermo electric and so small could not fit anything apart from a couple of cans. Bed terrible, tv did not work properly. Staff could care less and little English and no understanding of customer needs. Just read from script. This review will be responded...

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1Thank A TripAdvisor Member

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Staying in Tsim Sha Tsui

Neighbourhood Profile
Tsim Sha Tsui
Tsim Sha Tsui is one of the major tourist and shopping areas of Hong Kong. With a high concentration of hotels, retail shops and commercial offices – it’s a busy and bustling neighbourhood that never sleeps. On the surface, Tsim Sha Tsui seems to only feature an abundant number of high-end retail stores selling designer brands and jewelry, owing to its popularity with high-budget shopping tours. However, it also contains a diverse range of attractions for the entire family. Whether taking a walk in Kowloon Park, exploring museums, going shopping or grabbing a bite to eat – Tsim Sha Tsui has something for everyone.
Explore this neighbourhood

Amenities

Highlights
  • Restaurant
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Multilingual Staff
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Self-Serve Laundry

Additional Information about BEST WESTERN Grand Hotel Hong Kong

Address: 23 Austin Avenue, Tsimshatsui, Kowloon, Hong Kong, China
Region: China > Hong Kong > Tsim Sha Tsui
Price Range: RM297 - RM673 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — BEST WESTERN Grand Hotel Hong Kong 3.5*
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BEST WESTERN Grand Hotel Hong Kong
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN Grand Hotel Hong Kong staff and other travellers.
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Questions? Get answers from BEST WESTERN Grand Hotel Hong Kong staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Use Bus A21 to and from the Airport very closed to the hotel about 2 minutes walk! Great bargain!”
  • Not convenient to get to your paper.
 of 5 bubbles Izaxi, 19 Mar 2017 | Read review
“I will not make another comment on the rooms”
 of 5 bubbles jeanm764, 3 Jan 2017 | Read review
“Top floors have good views. Not all rooms have wardrobes or fridges, if you want those you might need to ask.”
 of 5 bubbles gericka, 24 Nov 2016 | Read review
“Free shuttle from Kowloon airport express train station to & from this hotel, but the drop off point is a bit far away.”
 of 5 bubbles H6955SXdanielb, 7 Nov 2016 | Read review
“Higher floors are better”
 of 5 bubbles Sundncr, 3 Nov 2016 | Read review
5 of 5