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Hong Kong Disneyland Hotel

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Traveller (2591)
Room & Suite (617)
Dining (207)
Overview
  • Excellent59%
  • Very good30%
  • Average8%
  • Poor2%
  • Terrible1%
Travellers talk about
“kingdom club”(169 reviews)
“enchanted garden”(163 reviews)
“disney characters”(251 reviews)
Name/address in local language
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4 Star accommodation
All hotel details
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Rooms
2 Sep3 Sep
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (2,276)
Filter reviews
1,565 results
Traveller rating
874
471
157
39
24
Traveller type
Time of year
LanguageEnglish
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874
471
157
39
24
Show reviews that mention
All reviewskingdom clubenchanted gardendisney characterscharacter breakfastmickey mousecrystal lotuswalt's cafemagical staybedtime storystory tellingpark ticketsbibbidi bobbidi boutiquehappiest place on earthdisney shopindoor poola sea view roomshuttle bus
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1 - 5 of 1,565 reviews
Reviewed yesterday via mobile

My kids really loved to stay here and such a cute stuffs they had and a highly recommended for all the family who have kids with them and they will love it for sure. And all worth it for my kids they enjoyed alot!

Thank Steph S
Reviewed 2 days ago via mobile

We loved the hotel, the kids were so happy to see Mickey and Minnie and they are just 1 and 2 years old. The enchanted garden have a good variety of foods and so many dessert options ... we had an amazing time there.

Thank lelisal
Response from GSM_DLH, Guest Service Manager at Hong Kong Disneyland HotelResponded yesterday

Dear lelisal, Thank you for your review! How delighted we are to hear that you both had a wonderful time at the hotel. We hope to see you again in the near future! Have A Magical Day! Yours sincerely, Vincent Mak Guest Service Manager

Reviewed 1 week ago via mobile

What’s not to love about Disney? Well the castle is undergoing some work, and whilst at first this was a real concern for me, it actually didn’t detract from our visit.... plus there were a few episodes of not so great customer service.... We stayed...More

Thank famillytrips
Response from GSM_DLH, Guest Service Manager at Hong Kong Disneyland HotelResponded 1 week ago

Dear famillytrips, Thank you for taking the share your feedback about Hong Kong Disneyland Hotel and Resort. We are delighted to learn that you and your kids enjoyed Kingdom Club services. Seeing your feedback, we feel much encouraged and we could continue to review our...More

Reviewed 1 week ago

i was a bit skeptical when i entered the room as we were a family of 4 and the room did not seem big enough. However the level of services and the hospitality shown was not something i would encounter in a South East Asian...More

1  Thank RChak1975
Response from GSM_DLH, Guest Service Manager at Hong Kong Disneyland HotelResponded 1 week ago

Dear RChak1975, Thank you so much for your comprehensive review! We are grateful that you have chosen us for your destination, and enjoyed it very much so. We look forward to seeing you and your family again every alternate year, and have a magical day!...More

Reviewed 2 weeks ago

The hotel & grounds are beautiful! It's really not that far of a walk from the park either. If you have enough energy to walk, I would recommend it simply because of the scenery. The staff - amazing! The bell hops were extremely friendly &...More

1  Thank WestCoastRagnar
Response from GSM_DLH, Guest Service Manager at Hong Kong Disneyland HotelResponded 1 week ago

Dear WestCoastRagnar, We appreciate your kind feedback about your stay with us, and we are so glad to hear you enjoyed your time here at Hong Kong Disneyland. We hope to welcome you back again soon! Yours sincerely, Kay Cheung Guest Service Manager

View more reviews
About
Awards & Recognition
Travellers' Choice2018 Winner
Certificate of Excellence
Amenities
Top amenities
Pool
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Free High Speed Internet (WiFi)
Free Parking
Bar/Lounge
Hotel Amenities
Room Service
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Free Parking
Wheelchair Access
Shuttle Bus Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Non-Smoking Hotel
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Hot Tub
Heated pool
Indoor pool
Outdoor pool
Details
Price range
US$256 - US$494 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#27 Family Hotel in Hong Kong
#42 Luxury Hotel in Hong Kong
#51 Romantic Hotel in Hong Kong
#98 Business Hotel in Hong Kong
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$256 - US$494 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#27 Family Hotel in Hong Kong
#42 Luxury Hotel in Hong Kong
#51 Romantic Hotel in Hong Kong
#98 Business Hotel in Hong Kong
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Add Photo Photos
Traveller (2591)
Room & Suite (617)
Dining (207)
Pool & Beach (59)
Family and Play Areas (65)
Amenities (60)
Business Centre & Event Rooms (7)
Questions & Answers
Ask a question
helenmachalliday
23 July 2018|
Answer
Response from JacDS | Reviewed this property |
Hi Helen, Unless you are a Disney tragic (like me!) 3 days may be a bit much. We comfortably did nearly every ride twice in 1 1/2 days. Its a relatively small park compared to the one in Anaheim, and not many big... More
0
Votes
AngelDisney
18 July 2018|
AnswerShow all 3 answers
Response from TMBom | Reviewed this property |
It is fine to arrive 15min before the show time. That is good enough but the main thing is that you need to reach the hotel early. If you are taking the passes as a package of the hotel then The show tickets are given when... More
0
Votes
lourdeso337
16 June 2018|
AnswerShow all 4 answers
Response from DisneyDuckLover | Reviewed this property |
Hey, if you’re staying in an official disney onsite hotel, you can book it with them 60 days in advance by contacting the concierge. If you’re not on site you have to book it 30 days before by calling up their dining line... More
1
Vote
Room Tips
"A seaview room is highly recommended."
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"All rooms looked very good."
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"Worth paying a little extra for “Deluxe” rooms to get off the ground floor (privacy and damp/humid)"
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"All rooms are good. Rooms facing the theme park allow you to enjoy the firework show from the hotel room if..."
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