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Cosmo Hotel Hong Kong

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Cosmo Hotel Hong Kong
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1,356 Reviews from our TripAdvisor Community

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Showing 1,138: English reviews
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Finland
Reviewed 4 days ago NEW

We stayed at the hotel for 8 nights and are totally satisfied. The location is close to Times Square and metro lines. Room was clean and enough big for us. Breakfast place can be crowded in the mornings, and guests have to wait, but they clean tables very fast. I have visited hotels with really big breakfast areas, but tables...

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Helpful?
Thank Jetrax
Bengaluru, India
Reviewed 3 weeks ago

Stayed here in Oct 2016 for a business trip for 2 weeks. Location is good and near the Turf club. We didn't get a chance, but i believe on Wednesdays there's a race event that happens and is interesting. Staff is good. Breakfast is good. Fair amount of restaurants at walking distance. Rooms are basic and neat. Small but then...

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1Thank RemSri
DorsettWanchaiHK, Guest Relations Manager at Cosmo Hotel Hong Kong, responded to this review

Dear RemSri, thanky you for your review. We are glad you enjoyed the convenient locaton and the faciltiies of Cosmo Hotel. Room-wise, we suggest you to check out our other room types like the Studio Triple or Studio Quad that measure up to 300sq.ft to enjoy a more spacious environment next time. Your compliments on the breakfast will also be...

Dundee, United Kingdom
Reviewed 3 weeks ago via mobile

Decent Hotel. We stayed for 4 nights B&B. Breakfast was very good lots of variety and staff lovely. Room nice and clean.. the hotel itself was a little bit too far from the Metro but The Dorset Hotel (sister hotel) just down the street offered a free shuttle service which was very handy.

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Helpful?
1Thank Susan A
DorsettWanchaiHK, Guest Relations Manager at Cosmo Hotel Hong Kong, responded to this review

Dear Susan A, thank you for your comment. We are glad you had a nice stay and enjoyed the free shuttle bus services that we offered! Your compliment on the breakfast will also passed on to our food and beverage team to keep them motivated. Once again, thank you for staying with us, and we look forward to seeing you...

Stirling, United Kingdom
Reviewed 3 weeks ago

There were 6 of us travelling so we occupied 3 rooms as Cosmo hotel in Hong Kong. When we arrived our initial observation was the rooms were a bit on the small side. My mother was sharing with her grand-daughter and they travelled with a lot of stuff so they in particular were pretty cramped. However, my experience in travelling...

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Helpful?
1Thank Maggie R
DorsettWanchaiHK, Guest Relations Manager at Cosmo Hotel Hong Kong, responded to this review

Dear Maggie R, thank you for your comment. We are glad you had a nice stay overall and enjoyed the facilities of Cosmo Hotel. Your positive words will surely be passed on to our teams to keep us motivated. Room-wise, we suggest you to check out our other room types like the Studio Triple or Studio Quad that measure up...

Hangzhou, China
Reviewed 4 weeks ago via mobile

The lobby is very nice with great decor. The staff were very helpful and very friendly. The room itself though was very basic and the individual beds for the three of us were quite shaky and the bathroom, small. I would have expected a little more for paying around 2000HKD a night.

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Helpful?
Thank Andrewbyrne86
DorsettWanchaiHK, Guest Relations Manager at Cosmo Hotel Hong Kong, responded to this review

Dear Andrewbyrne86, thank you for your comment. We are glad you enjoyed the friendly staffs’ services. Regarding the room, we are sorry that your stay did not meet up with what you expected, and we will pass on your comments to our management team for further improvements. Once again, thank you for staying with us, and we look forward to...

Chesterfield, United Kingdom
Reviewed 4 weeks ago via mobile

Our stay here for a week was very pleasant. Good base for using the bus and MTR system. Bus stop only a matter of minutes away and subway station probably about 15mins walk. Our room was very clean but a bit on the small side. The staff were friendly and helpful. Some parts of the room could do with renovating,...

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Helpful?
Thank lwa3
DorsettWanchaiHK, Guest Relations Manager at Cosmo Hotel Hong Kong, responded to this review

Dear Iwa3, thank you for the comment. We are glad you had a nice stay and enjoyed the convenience of our location. Room-wise, we suggest you to check out our other room types like the Studio Triple or Studio Quad that measure up to 300sq.ft to enjoy a more spacious environment next time. We will also pass on your breakfast...

Reviewed 4 weeks ago via mobile

The Cosmo Hotel was comfortable, clean and staffed with amazing personnel. Nothing was too much trouble and things were done with speed and efficiency. It is in a great position and with a bus stop outside the front door we had little trouble getting about. If l were to criticise anything it would be the breakfast venue, the staff worked...

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Helpful?
Thank Christine C
DorsettWanchaiHK, Guest Relations Manager at Cosmo Hotel Hong Kong, responded to this review

Dear Christine C, thank you for your comment. We are glad you had a nice stay at Cosmo Hotel and enjoyed to overall facilities. Regarding the breakfast catering service, we will pass it on to our food and beverage team for their improvement in the future. Once again, thank you for staying with us, and we look forward to welcoming...

Melbourne, Victoria, Australia
Reviewed 4 weeks ago via mobile

I stayed at this hotel from 17th to 23 feb. Very disappointed. Room very small and basic, housekeeping did not attend to the room on my second last night. Breakfast was set up in there front bar, and I had to Waite for a table 5 out of 6 mornings. Food average coffee shocking out of coffee machines. Staff appeared...

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Helpful?
Thank Stephen R
DorsettWanchaiHK, Guest Relations Manager at Cosmo Hotel Hong Kong, responded to this review

Dear Stephen R, thank you for your comment. We are sorry that your stay was not as pleasant as you expected. Room-wise, we suggest you to check out our other room types like the Studio Triple or Studio Quad that measure up to 300sq.ft to enjoy a more spacious environment next time. Meanwhile, rest assured that hygiene is always our...

Reviewed 4 weeks ago

We absolutely enjoyed staying at Cosmo hotel.The room war very comfortable, clean and relaxing.The housekeeping service is excellent. We especially appreciate their understanding of some of our individual preferences. The breakfast is also very good, just the restaurant is not very cozy, in my opinion it is too dark.But the service was excellent as always. Generally we are more than...

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Helpful?
Thank Daria A
DorsettWanchaiHK, Guest Relations Manager at Cosmo Hotel Hong Kong, responded to this review

Dear Daria A, thank you for your review. We are glad you enjoyed your stay very much, especially Lonis who delivered exceptional service to you. We hope you were able to recommend Cosmo hotel to your family and friends! Your comment on the breakfast setting is also well noted, and we will past it on to our food and beverage...

Halesowen, United Kingdom
Reviewed 4 weeks ago

We arrived at the hotel and were greeted by very friendly and helpful staff but entering our room was a little difficult as it was small, no room for two cases so one was on the stand and the other on the floor. No bedside tables as there wasn't enough room and there wasn't a view because the windows had...

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Thank ABlackCountryLass
DorsettWanchaiHK, Guest Relations Manager at Cosmo Hotel Hong Kong, responded to this review

Dear ABlackCountryLass, thank you for your review. We are sorry that your stay was not up to your expectations this time. Room-wise, we suggest you to check out our other room types like the Studio Triple or Studio Quad that measure up to 300sq.ft to enjoy a more spacious environment next time. Your comments on Nooch Bar will also be...

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Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Food & drink at the hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Shuttle Bus Service
  • Airport Transportation
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Room Service
  • Dry Cleaning
  • Babysitting
Official Description (provided by the hotel)
A young and chic boutique hotel located amid the city centres of Causeway Bay and Wanchai, Cosmo Hotel is just 8-min walk away from the Causeway Bay subway station and provides free shuttle bus to 15 major destinations in town. All guestrooms boast modern design with theme colours in orange, green or yellow. Free smart phone is available in every room which allows guests to use unlimited 3G internet, Wi-Fi hotspot, free local and IDD calls to 9 select countries including UK, US, Australia, Singapore, China, Canada, Japan, Malaysia and Korea. The smart phone can be used both in and out of the hotel. Other facilities include Nooch Bar at the lobby and an outdoor patio Breeze on 5/F. Cosmo Hotel is 100% smoke-free and is one of the few EarthCheck's silver-certified green hotels in Hong Kong. ... more   less 

Additional Information about Cosmo Hotel Hong Kong

Address: No.375-377 Queen's Road East, Wan Chai, Hong Kong, China
Region: China > Hong Kong
Price Range: RM337 - RM886 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Cosmo Hotel Hong Kong 4*
Number of rooms: 142
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Orbitz, Hotels.com, DerbySoft Ltd Shanghai HQ Supplier Direct, Agoda, Priceline and Ctrip TA so you can book your Cosmo Hotel Hong Kong reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Cosmo Hong Kong
Hong Kong Cosmo Hotel
Cosmo Hotel Hong Kong
Hotel Style:
#50 Best Value Hotel in Hong Kong
#92 Family Hotel in Hong Kong
#94 Romantic Hotel in Hong Kong
#105 Luxury Hotel in Hong Kong
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Questions & Answers

Here's what travellers have asked, with answers from Cosmo Hotel Hong Kong staff and other travellers.
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Questions? Get answers from Cosmo Hotel Hong Kong staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Reg rooms DONT have a cityview & have fogged windows. Bargain UPG RM w/ you get there. If travelling during peak seasons UPG w/ booking.”
 of 5 bubbles robmO809DW, 20 Feb 2017 | Read review
“Rooms on the 11th floor do have windows but doesn't open because probably the view is not nice”
 of 5 bubbles ozgooo1980, 20 Feb 2017 | Read review
“quiet floors”
 of 5 bubbles 775juliat, 14 Feb 2017 | Read review
“Don't choose stay on the 5th floor if you don't want to be exposed to any smoke. Otherwise the hotel is thankfully smoke free.”
 of 5 bubbles Doglover408, 8 Feb 2017 | Read review
“Ask for a higher floor and a room facing the racecourse”
 of 5 bubbles muimuilee, 20 Jan 2017 | Read review
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