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03/09/2017 04/09/2017
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    Novotel Citygate Hong Kong

    No.51 Man Tung Road, Tung Chung, Hong Kong, China
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    03/09/2017 04/09/2017
    US$147
    US$147
    US$147
    Traveller (1423)
    Room & Suite (619)
    Pool & Beach (123)
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    Overview
    • Excellent51%
    • Very good38%
    • Average9%
    • Poor1%
    • Terrible1%
    Travellers talk about
    “cable car” (287 reviews)
    “outlet mall” (160 reviews)
    Free Internet
    Parking
    Breakfast Buffet
    Air Conditioning
    Pool
    Non-Smoking Rooms
    Restaurant
    Free Airport Transportation
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Concierge
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Housekeeping
    Shuttle Bus Service
    Babysitting
    4.0 Star Hotel
    All hotel details
    Offers from Novotel Citygate Hong Kong
    Special Offer: Accor.com Exclusive Offer
    Hotel deals
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    Rooms
    3 Sep4 Sep
    |
    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (4,012)
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    1 - 5 of 3,305 reviews

    Reviewed yesterday

    chose this hotel as it wasn't too far from the airport where i had a meeting. Room was clean and comfortable, and would certainly recommend, but its a long way from the centre of things, so not ideal if that's what you are looking for.More

    Thank Alyson S
    Response from NovotelCitygate, General Manager at Novotel Citygate Hong KongResponded today

    Dear Alyson S, Thank you very much for taking the time to review your stay at Novotel Citygate. The hotel's unique location is only 5 minutes drive to the airport, with easy down town connectivity. The hotel is perfectly located adjacent to the MTR rail...More

    Hotel's Favourite
    Reviewed 11 June 2017

    I had booked a regular room, and was given a premium floor suite, presumably because of my membership in Accor Hotels loyalty program, albeit at only basic level. So this revue is about a level of room that I would normally not book. Not surprisingly,...More

    Thank John C
    Response from NovotelCitygate, Manager at Novotel Citygate Hong KongResponded 12 June 2017

    Dear John C, Thank you very much for the amazing review and detailed information around your stay; it is very much appreciated. We are delighted that you enjoyed the benefits of being a Le Club member and booking direct with the hotel. By being a...More

    Reviewed 3 days ago

    It’s easy to give a good review when everything goes smoothly, but it’s only when things goes wrong that the quality of a place is revealed. With several glitches with the computer system and some misunderstanding during the reservation, we had our share of problems...More

    Thank Eric B
    Response from NovotelCitygate, General Manager at Novotel Citygate Hong KongResponded yesterday

    Dear Eric B, Thank you very much for your loyalty to Accor Hotels and for taking the time to review your stay with us at Novotel Citygate. I do apologize for the many issues you experienced during the reservation process; but I am happy that...More

    Reviewed 4 days ago via mobile

    The plan was for us to get a decent sleep in transit. We had 16 hours in between flights so booked into Novotel Citygate. Even though we arrived a few hours before the 2pm check in they were more than accomodating and nothing was a...More

    Thank John T
    Response from NovotelCitygate, General Manager at Novotel Citygate Hong KongResponded 4 days ago

    Dear John T, Thank you very much for your loyalty to Accor Hotels and for reviewing your stay at Novotel Citygate. I am delighted to learn that you enjoyed your stay with us and found the location and accommodation to your liking. We certainly look...More

    Reviewed 6 days ago

    It is six years since we last stayed at Novotel Citygate and it was pleasing to find it as we knew it from previous trips. The staff were very friendly and obliging, though perhaps the ability of some staff to speak English, where it is...More

    Thank FreddyII
    Response from NovotelCitygate, General Manager at Novotel Citygate Hong KongResponded 5 days ago

    Dear FreddyII, Thank you for your loyalty to Novotel Citygate and Accor Hotels. Constructive feedback is always welcome, thank you for your thoughts and comments in regards to the breakfast and staff interaction; it can only help is improve. We look forward to welcome you...More

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    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Restaurant
    • Room Service
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Free Internet
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
    • Meeting Rooms
    • Shuttle Bus Service
    • Airport Transportation
    • Dry Cleaning
    • Concierge
    • Banquet Room
    • Laundry Service
    • Multilingual Staff
    • Conference Facilities
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    Details
    • Price range
    • US$138 - US$287 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #37 Business Hotel in Hong Kong
    • #39 Family Hotel in Hong Kong
    • #40 Romantic Hotel in Hong Kong
    • #50 Luxury Hotel in Hong Kong
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Smoking rooms available ,
    • Accessible rooms ,
    • Family Rooms
    • Number of rooms
    • 440
    • Reservation Options
    • TripAdvisor is proud to partner with Hotels.com, ACCOR, Agoda, Booking.com, Orbitz, Expedia, Priceline, Ctrip TA, Hotwire, Travelocity and getaroom.com so you can book your Novotel Citygate Hong Kong reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • China >
    • Hong Kong >
    • Airport / Lantau Island
    • Also Known As
    • Novotel Citygate Hong Kong Hotel Hong Kong ,
    • Accor Hong Kong ,
    • Novotel Hong Kong Airport ,
    • Hong Kong Novotel
    Add Photo Photos
    Traveller (1423)
    Room & Suite (619)
    Pool & Beach (123)
    Dining (115)
    Hotel & Grounds (738)
    Bathroom (159)
    Business Centre & Event Rooms (21)
    Family and Play Areas (4)
    Nearby
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    10.67 km away
     
    Hong Kong SkyCity Marriott Hotel
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    3.13 km away
     
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    785 reviews
    7.88 km away
     
    Regal Airport Hotel
    4,633 reviews
    3.20 km away
     
    Nearby Restaurants
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    Nearby Attractions
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    .25 km away
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    .47 km away
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    9 reviews
    1.30 km away
    Ask a question
    Questions & Answers
    aneunuebel
    14 August 2017|
    AnswerShow all 4 answers
    Response from NovotelCitygate | Property representative |
    Dear Guest, Thank you for your question. In regards to a early check request the hotel will always try to accommodate, however sometimes it is not possible due to situation at the time. Please note that our Le Club... More
    0
    Votes
    13 August 2017|
    AnswerShow all 3 answers
    Response from AndyM1983 | Reviewed this property |
    Agree with Ray - the room with a queen was large and they may offer roll-out beds, however best to ask the hotel direct. There were a lot of families at breakfast each morning though so guessing they can cater.
    0
    Votes
    13 August 2017|
    AnswerShow all 2 answers
    Response from NovotelCitygate | Property representative |
    Dear Guest, Thank you for your question. For all room types and related bedding types please our website. For any specific information around reservation or cost of extra beds, please contact the hotel directly. Thank... More
    0
    Votes
    Room Tips
    "nothing to chose from in selecting a room"
    Read review
    "wouldn't matter really"
    Read review
    "Ask for a water view"
    Read review
    "Book a room above the 10th floor for great views"
    Read review
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