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Courtyard Hong Kong

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#58 of 716 Hotels in Hong Kong
Certificate of Excellence
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Courtyard Hong Kong
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1,276 Reviews from our TripAdvisor Community

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Showing 1,028: English reviews
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Reviewed 4 days ago NEWvia mobile

Not a guest friendly hotel. Never feel warm and welcome as guest whether it's in lobby or lounge. Staffs need training or at least showing they care about the guests. Only reason keeps me here is its room rate.

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Helpful?
Thank Wayne W
Q7480QKchrisl, Director of Rooms at Courtyard Hong Kong, responded to this review

Dear Wayne W, Thank you very much for taking the time to share your thoughts regarding this issue. We appreciate you bringing it to our attention. On behalf of my entire team, I apologize for falling short of your expectation. Please accept our sincere apology for the unpleasant experience you had during your stay. Without valuable comments such as yours,...

Singapore, Singapore
Reviewed 6 days ago NEW

Room facing the waters was awesome, of just nice size, business-like hotel, well-equipped (even had bluetooth speaker which was really neat!), complimentary shuttle to the office areas - very convenient, free wifi, nice small gym, good variety for breakfast (lovely bircher muesli!) of international choices, bus stop just outside hotel, there is cheap laundry located just round the corner and...

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Helpful?
Thank PandalovesBear
Q7480QKchrisl, Director of Rooms at Courtyard Hong Kong, responded to this review

Dear PandalovesBear, We appreciate you taking time to share with us your experience while at our hotel. Thank you for your comments. I am continuously working with my team to ensure flawless service and to produce great experiences for our guests. I am glad that you enjoyed the hotel service and we will ensure that your future stay are as...

Incline Village, Nevada
Reviewed 1 week ago

A great hotel and staff near the university and MRT station three stops to central station buses and ferries. Clean well appointed rooms great cafe at a reasonable price. I would highly reccomend this hotel

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Helpful?
Thank tahoe2sea
Chris L, Director of Rooms at Courtyard Hong Kong, responded to this review

Dear tahoe2sea, We appreciate you taking time to share with us your experience while at our hotel. Thank you for your comments. I am continuously working with my team to ensure flawless service and to produce great experiences for our guests. I am glad that you enjoyed the hotel service and we will ensure that your future stay are as...

Manila, Philippines
Reviewed 1 week ago via mobile

Perfect Courtyard. Friendly people. Great location. Able to hop onto a tram in a few steps. Very near train stations and even the ferry. Breakfast buffet has all the american breakfast items you crave plus enough asian fare to remind you that you are in Hong Kong after all. We stayed at a suite overlooking the harbor. The view was...

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Helpful?
Thank MLRtravel
Chris L, Director of Rooms at Courtyard Hong Kong, responded to this review

Dear MLRTravel, We appreciate you taking time to share with us your experience while at our hotel. Thank you for your comments. I am continuously working with my team to ensure flawless service and to produce great experiences for our guests. I am glad that you enjoyed the hotel service and we will ensure that your future stay are as...

Reviewed 1 week ago via mobile

This is my second time staying in here. Appreciate the Manager Erika Fu warm welcome us back. She is always attentive and helpful. There are so many tempting new hotel here however she is the reason to keep us return again.

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Helpful?
Thank DashMen
Chris L, Director of Rooms at Courtyard Hong Kong, responded to this review

Dear DashMen, We appreciate you taking time to share with us your experience while at our hotel. Thank you for your comments. I am continuously working with my team to ensure flawless service and to produce great experiences for our guests. I am glad that you enjoyed the hotel service and we will ensure that your future stay are as...

Reviewed 1 week ago

I stay here every time I come to Hong Kong. The rooms are clean and quiet, and the harbor view rooms have a lovely view at night. The staff is professional and polite, and the breakfast buffet is delicious. Their shuttle to the airport is a nice convenience. Definitely nice than the typical Courtyard Marriott that you'd find in the...

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Helpful?
Thank JC S
Chris L, Director of Rooms at Courtyard Hong Kong, responded to this review

Dear JC S, We appreciate you taking time to share with us your experience while at our hotel. Thank you for your comments. I am continuously working with my team to ensure flawless service and to produce great experiences for our guests. I am glad that you enjoyed the hotel service and we will ensure that your future stay are...

Mumbai (Bombay), India
Reviewed 1 week ago via mobile

Stayed at room 1201 , first week of April. Good hotel, neat & clean , not the resort type though. Has a daily market store right besides walking distance, and a Kart nearby. Rooms are neat and clean, comfortable bed, and good shower. Mind you they charge for additional lotion and shower gel @20 Hong Kong dollars. Over all a...

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Helpful?
Thank AlokAggarwal
Chris L, Director of Rooms at Courtyard Hong Kong, responded to this review

Dear AlokAggarwal, We appreciate you taking time to share with us your experience while at our hotel. Thank you for your comments. I am continuously working with my team to ensure flawless service and to produce great experiences for our guests. I am glad that you enjoyed the hotel service and we will ensure that your future stay are as...

Melbourne, Australia
Reviewed 2 weeks ago via mobile

We stayed here for 1 week in early April'17. Look out for great deals which include daily breakfast and a harbour view room. They are worth it. It's a very business like hotel, but don't let that put you off. The rooms are big and very nice layout. Breakfast on level 2 cafe is ok. The egg chef are quick...

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Helpful?
1Thank mikeadey72
Chris L, Director of Rooms at Courtyard Hong Kong, responded to this review

Dear mikeadey72, We appreciate you taking time to share with us your experience while at our hotel. Thank you for your comments. I am continuously working with my team to ensure flawless service and to produce great experiences for our guests. I am glad that you enjoyed the hotel service and we will ensure that your future stay are as...

Burlington, New Jersey
Reviewed 2 weeks ago via mobile

Ok, I will say the hotel is more likely a 4.5! To North Americans this hotel is definitely more characteristic of a full service Marriott complete with Executive Level & corresponding Lounge and decidedly more upscale furnishings. Part of my decision to go 4/5 is location...it is great for business or leisure on the western side of Hong Kong Island...

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Helpful?
Thank Rob S
Chris L, Director of Rooms at Courtyard Hong Kong, responded to this review

Dear Rob S, We appreciate you taking time to share with us your experience while at our hotel. Thank you for your comments. I am continuously working with my team to ensure flawless service and to produce great experiences for our guests. I am glad that you enjoyed the hotel service and we will ensure that your future stay are...

Frederick, Maryland
Reviewed 3 weeks ago

What an amazing hotel! We were only able to stay one night, but thoroughly enjoyed the experience.Our check-in went extremely smoothly (thank you Natalie and Erika) and we were very pleasantly surprised to obtain an upgrade to Executive Suite room on the 29th floor. The room was very spacious, well appointed, and provided a remarkable view of the busy harbor,...

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Helpful?
Thank Bob G
Chris L, Director of Rooms at Courtyard Hong Kong, responded to this review

Dear Bob G, We appreciate you taking time to share with us your experience while at our hotel. Thank you for your comments. I am continuously working with my team to ensure flawless service and to produce great experiences for our guests. I am glad that you enjoyed the hotel service and we will ensure that your future stay are...

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Amenities

Highlights
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
MoMo Cafe - Courtyard by Marriott Hong Kong Connaught Road
MoMo Cafe - Courtyard by Marriott Hong Kong Connaught Road
Cuisines: Cafe, Asian, Chinese, International
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Room Service
  • Conference Facilities
Official Description (provided by the hotel)
Known for spectacular shopping, sightseeing and entertainment, Hong Kong is ideal for business or leisure travel. With a beautiful backdrop of Victoria Harbour, Courtyard by Marriott Hong Kong offers great harbour views and easy access to the financial district. Our downtown Hong Kong hotel is located near the MTR subway - HKU station of West Island Line with approximate 6 to 8 minutes on foot, hotel also offers complimentary shuttle to major Hong Kong Island business districts. The lobby's interactive GoBoard lets you find local restaurants, news and travel conditions. Smartly designed guestrooms offer great views, Marriott signature bedding, LCD TV, complimentary high-speed connectivity in all guestrooms as well as meeting facility, and a luxurious marble bathroom. Our Executive Rooms and Suites provide access to the cozy Executive Lounge. Enjoy a workout in our 24-hour fitness centre and dine at our award-winning restaurant MoMo Cafe. ... more   less 

Additional Information about Courtyard Hong Kong

Address: No.167 Connaught Road West, Hong Kong, China
Region: China > Hong Kong > Sai Wan
Price Range: RM585 - RM1,228 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Courtyard Hong Kong 4*
Number of rooms: 245
Reservation Options:
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Also Known As:
Courtyard By Marriott Hong Kong Hotel Hong Kong
Marriott Hong Kong
Hong Kong Marriott
Hong Kong Courtyard
Courtyard Hong Kong
Hotel Style:
#48 Romantic Hotel in Hong Kong
#51 Business Hotel in Hong Kong
#53 Family Hotel in Hong Kong
#53 Luxury Hotel in Hong Kong
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Questions & Answers

Here's what travellers have asked, with answers from Courtyard Hong Kong staff and other travellers.
25 questions
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Questions? Get answers from Courtyard Hong Kong staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Room facing the waters would be great for a nice view.”
PandalovesBear, 17 Apr 2017 | Read review
“Higher floor is quiet”
tahoe2sea, 15 Apr 2017 | Read review
“Harbor view rooms are great”
jcs177, 12 Apr 2017 | Read review
“Marriott Rewards Gold and Platinum levels receive extra perks in the Executive Lounge and free wifi.”
  • View from 29th floor room of busy Victoria Bay ferry boats.
940bobg, 29 Mar 2017 | Read review
“Take a high floor for great views”
Jerome225, 24 Mar 2017 | Read review
5 of 5