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Novotel Nanjing East Suning Galaxy

181 reviews
#4 of 1,996 Hotels in Nanjing
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Traveller (105)
Room & Suite (27)
Dining (9)
Overview
  • Excellent57%
  • Very good34%
  • Average8%
  • Poor1%
  • Terrible0%
Travellers talk about
“business hotel”(7 reviews)
“nice hotel”(9 reviews)
“technology park”(3 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
4.0 Star Hotel
All hotel details
Contact Info
Name/address in local language
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Reviews (181)Write a Review
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All reviewsbusiness hotelnice hoteltechnology parkbreakfast buffetchef alexsuperb restaurantone nightbusiness triplate at nightgood sizepurple mountainsubway stationupon checktop floorwalking distancehotel is locatedtiffany
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1 - 5 of 82 reviews
Reviewed 27 December 2017

Modern architecture, professional staff, and pleasant interiors. The room is clean and more spacious than we expected. There is a supersize balcony with good views of the surrounding areas. Walking distance to the subway station. It is a bit removed from main tourist attractions, but...More

Thank jlboston
Response from 南京玄武苏宁银河诺富特, Guest Relations Manager at Novotel Nanjing East Suning GalaxyResponded 2 January 2018

Bonjour,warmly greeting! I am sorry that because of the low sore with location and facilities area in your experience survey and leading you rexperience did not you’re your expectations; please allow me to express my sincerest apologies to you. Hotel beside Purple Mountain, but only...More

Reviewed 26 December 2017 via mobile

Good hotel with new design and decoration. Hotel should take care of the rooms door design as it opens outward and there is very narrow lane passing outside of the gate which might hit the person walking outside.

Thank nSUJEET
Response from 南京玄武苏宁银河诺富特, Guest Relations Manager at Novotel Nanjing East Suning GalaxyResponded 28 December 2017

It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.

Reviewed 13 November 2017

This hotel is one of the best I have stayed at in China. The staff is very attentive, and the rooms are very clean. I asked for a fan for my room (since I like it cool) and they supplied me this one. I also...More

Review collected in partnership with Accorhotels.com
Thank margaret_glover
Response from 南京玄武苏宁银河诺富特, Guest Relations Manager at Novotel Nanjing East Suning GalaxyResponded 14 November 2017

It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.

Reviewed 5 November 2017

Tiffany at the front desk, and Xandy and Shelia in the Premier Lounge went above and beyond serving me vegetarian food. I made the request over the hotel's email for vegetarian food please, and an extra sheet and a fan for my room and they...More

Thank Margaret G
Response from 南京玄武苏宁银河诺富特, Guest Relations Manager at Novotel Nanjing East Suning GalaxyResponded 7 November 2017

It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.

Reviewed 31 October 2017 via mobile

After staying in this hotel for a brief period, I was thoroughly impressed with my stay! The building is beautiful and very luxurious with an open-air feel. The staff is very welcoming and I was very pleased with the service of the front office receptionists...More

Thank Kate G
Response from 南京玄武苏宁银河诺富特, Guest Relations Manager at Novotel Nanjing East Suning GalaxyResponded 1 November 2017

It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Restaurant
Free High Speed Internet ( WiFi )
Free Parking
Bar/Lounge
Fitness Centre with Gym / Workout Room
Pool
Room Service
Spa
Hotel Amenities
Free Parking
Children Activities (Kid / Family Friendly)
Room Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Shuttle Bus Service
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Bar/Lounge
Fitness Centre with Gym / Workout Room
Pool
Spa
Indoor pool
Details
Price range
US$66 - US$91 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Best Value Hotel in Nanjing
#3 Business Hotel in Nanjing
#4 Luxury Hotel in Nanjing
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$66 - US$91 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Best Value Hotel in Nanjing
#3 Business Hotel in Nanjing
#4 Luxury Hotel in Nanjing
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (105)
Room & Suite (27)
Dining (9)
Questions & Answers
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Room Tips
"Ask for a room with a balcony. You can open your doors and go outside to enjoy the fresh ari."
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"Quiet rooms and up floor. Always."
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"The suites are an excellent choice for families with lots of room for the kids to move about."
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"Make sure to specify non-smoking if you do not smok"
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