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Crowne Plaza Nanjing Hotel & Suites

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Traveller (176)
Room & Suite (77)
Dining (8)
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Overview
  • Excellent28%
  • Very good46%
  • Average20%
  • Poor5%
  • Terrible1%
Travellers talk about
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Name/address in local language
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
4 Star Hotel
All hotel details
Additional information
Offers from Crowne Plaza Nanjing Hotel & Suites
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Reviews (424)
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All reviewsgolden eaglearrived after midnightthe ground floorinternet wifioffice blockihg hotelshigh risesubway stationstayed only one nightroom upgradeenglish languagebit datedshopping areacheck in processmainland chinacomfortable bedbusiness travel
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11 - 15 of 134 reviews
Reviewed 3 July 2017

the location is pretty convenient and breakfast is not so bad but the hotel is pretty run down. and can smell smokes in non-smoking room. a bit sad, as they can do much better. the service of the hotel is pretty good though. deserved some...More

Thank MJJH2012
Response from CPNJ2001, Guest Relations Manager at Crowne Plaza Nanjing Hotel & SuitesResponded 4 July 2017

Dear Guest, Thank you very much for choosing our hotel during your stay in Nanjing. While we understand that your stay was not 100% satisfactory, we would hope that you would give us another chance to make your stay as best as it can be....More

Reviewed 29 June 2017

The plaza is located dead in the center of the city, at the heart of a lively traffic gam, so don’t be surprised if taxi drivers refuse to drive you there from other parts of the city. It also means driving in and out takes...More

Thank multi-site-hopper
Response from CPNJ2001, Manager at Crowne Plaza Nanjing Hotel & SuitesResponded 1 July 2017

Dear Guest, Thanks for taking the time to share such a thorough review of your recent stay experience with us! We appreciate your detailed comments, as we use our guests' feedback to understand what we could improve to make their stays more enjoyable. We will...More

Reviewed 26 April 2017 via mobile

Being the first time in China expectations were high as we booked first class all the way . This hotel was the worst , apart from being on the 48 floor , views fantastic , the condition of our room disgusting. Enter on ground level...More

Thank dcoach1190
Response from CPNJ2001, Public Relations Manager at Crowne Plaza Nanjing Hotel & SuitesResponded 28 April 2017

Dear Guest, Thank you for taking time out of your busy day to leave us a candid review.= I would like to offer a sincere apology. I apologize for any inconvenience that you have experienced. Because customer service is very important to us, I will...More

Reviewed 17 March 2017 via mobile

No prob with whatsapp video call! Good location, got taxi easily on both mornings. Interior or room a bit dated, but basically clean. Not much noise fron street side to 43rd floor. Golden eagle mall just next to the hotel, losts of options to eats...More

Thank kokkonenfi
Response from CPNJ2001, Public Relations Manager at Crowne Plaza Nanjing Hotel & SuitesResponded 20 March 2017

Dear Guest, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again.

Reviewed 11 March 2017

My stay at the CP Nanjing was OK, but compared to other IHG properties in mainland China it did not quite match my expectations. Firstly the layout of the hotel is a little irritating (reception on the 7th, restaurants on the 9th and then rooms...More

Thank Stanchion
Response from CPNJ2001, Public Relations Manager at Crowne Plaza Nanjing Hotel & SuitesResponded 13 March 2017

Dear Guest, Thanks very much for choosing our hotel during your stay in Nanjing. Also thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we...More

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About
Amenities
Top amenities
Pool
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Free High Speed Internet (WiFi)
Free Parking
Hotel Amenities
Room Service
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Conference Facilities
Free Parking
Multilingual Staff
Self-Serve Laundry
Babysitting
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Indoor pool
Hot Tub
Details
Price range
US$93 - US$108 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#10 Spa Hotel in Nanjing
#26 Luxury Hotel in Nanjing
#152 Best Value Hotel in Nanjing
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Smoking rooms available
Details
Price range
US$93 - US$108 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#10 Spa Hotel in Nanjing
#26 Luxury Hotel in Nanjing
#152 Best Value Hotel in Nanjing
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Smoking rooms available
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Traveller (176)
Room & Suite (77)
Dining (8)
Pool & Beach (2)
Business Centre & Event Rooms (2)
Questions & Answers
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Helen R
16 September 2017|
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Response from multi-site-hopper | Reviewed this property |
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Room Tips
"all sides have good views in high floor"
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"West facing rooms have a much better view."
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"I will not recommend this hotel to any of my friend"
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"Ask for a room facing the light show"
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