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St. Regis Lhasa Resort

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Traveller (649)
Room & Suite (194)
Dining (38)
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Overview
  • Excellent62%
  • Very good20%
  • Average10%
  • Poor6%
  • Terrible2%
Travellers talk about
“butler service”(16 reviews)
“potala palace”(116 reviews)
“wine bar”(7 reviews)
Name/address in local language
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
5 Star Hotel
All hotel details
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Rooms
8 Jul9 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (565)
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Traveller rating
221
88
50
35
13
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221
88
50
35
13
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All reviewsbutler servicepotala palacewine barspg platinumtwo sinksmain lobbyglass doorhuge bathroommanagement teamcoffee machinepublic spaceslanguage barrierin houseluxurious hotelthe check in processlocal tibetanheated floors
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81 - 85 of 407 reviews
Reviewed 1 May 2017

The hotel is beautiful with views overlooking the Portola Palace. We were thrilled to be upgraded to a wonderful 1BR suite, probably based on Gold Starwood status. Jasmine and Leonid were very helpful at the front desk, but overall service needs improvement, particularly for a...More

Thank kenneth g
Reviewed 14 April 2017

Pretty strange floor plan: one have to navigate through a maze of long corridors. Large suite but something is amiss about its decoration. Very good breakfast with a great selection of Chinese and European dishes.

Thank misenkii
Reviewed 10 April 2017

I'm not quite sure how to rate this hotel. I do think that this is probably the best property in Lhasa; however, I wouldn't go with the expectation of a 5-star property or you may end up a bit disappointed. St. Regis hotels are known...More

1  Thank Trisha C
Management response:Responded 12 April 2017

Dear Trisha, Thank you for selecting St. Regis Lhasa for your recent visit to the ancient city. We are most fortunate to have such a great location. I will be sure to share your comments with related department heads on improvement plan. None the less...More

Reviewed 7 April 2017

During a group tour to Tibet, I spent 5 nights in Block 6 of this hotel. When entering the room, I found quite some number of scratches to the timber finishes like door, door frames and wall linings. The railed curtains was dilapidated owing to...More

Thank kenyunyk
Reviewed 4 April 2017

Should be the best hotel in terms of room size, decor; however service could not measured up to the standard. There was no bell boy assisted us with the luggage when we arrived, no service in the Chinese restaurant. My friend felt uncomfortable and went...More

Thank kathyyll
Management response:Responded 12 April 2017

Dear kathyyll, Thank you for choose St. Regis Lhasa for your recent visit. Thanks for highlighting the areas which we need to improved and rest assured whatever has happened there will not be repeated. I've already shared your comments to all department heads for the...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Room Service
Free Parking
Restaurant
Bar/Lounge
Spa
Hotel Amenities
Room Service
Free Parking
Airport Transportation
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Banquet Room
Conference Facilities
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$135 - US$217 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Top resorts Hotel in Lhasa
#2 Luxury Hotel in Lhasa
#11 Best Value Hotel in Lhasa
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$135 - US$217 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Top resorts Hotel in Lhasa
#2 Luxury Hotel in Lhasa
#11 Best Value Hotel in Lhasa
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (649)
Room & Suite (194)
Dining (38)
Pool & Beach (11)
Business Centre & Event Rooms (5)
Questions & Answers
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flowerpotbee
20 May 2018|
AnswerShow all 3 answers
Response from Robin S | Reviewed this property |
Not open. We were just there
1
Vote
flowerpotbee
25 December 2017|
AnswerShow all 2 answers
Response from nihao-Tibet | Property representative |
Yes, I confirm that it is closed right now and from early October till next March, the swimming pool will not be available for traveler's service according to our inner information so far. if you want to check more about... More
1
Vote
BLSCM
26 April 2017|
AnswerShow all 5 answers
Response from nihao-Tibet | Property representative |
Normally online price is expensive but local agency's price is cheaper. you may google "Tibet Ctrip Travel Service" or Tibet Travel Expert Service.
0
Votes
Room Tips
"Try to insist on a main building room."
Read review
"Rooms with a view on the Potala are certainly more expensive.....but worth it"
Read review
"Avoid annex at all costs. Requires two eleveator trips, and an outdoor walk"
Read review
"request for rooms with windows facing the gardens"
Read review
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