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Grand Asia Hotel

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36 Reviews from our TripAdvisor Community

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Showing 22: English reviews
A TripAdvisor Member
Bandung, Indonesia
Level Contributor
2 reviews
Reviewed 5 days ago NEWvia mobile

Stayed 3 nights on the 9th floor in a room with an ok a/c - which would either be too warm or too cold - was never able to maintain the right tempature. But some of my family staying in other rooms had fine working a/c. Fortunalty for us our non-smoking room didn't smell. But my mother-in law wasn't so...

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Thank A TripAdvisor Member
Jakarta, Indonesia
Reviewed 3 weeks ago via mobile

I was staying there for one night. The reception was pretty nice and friendly. I was offered to stay on the upper floor to avoid the noise from the karaoke. Thanks a lot. Once it came to review the room, it was quite big also. But the wifi ws so slow and kept disconnected. Pretty bad wifi line. The amenities...

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Thank Herlen
Reviewed 12 September 2016 via mobile

Slow internet, shower water too slow and not hot enough, noisy at night due to KTV, baby cockroaches, phone not getting any signal, lack of employees, hard to travel around by walking... Their food is not that bad thought.

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Thank Randy L
Grand Asia H, General Manager at Grand Asia Hotel, responded to this review

Dear Mr. Randy L, Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for...

Reviewed 30 August 2016 via mobile

really enjoy to stay here. its close to go Kota Tua and station. its nice bathroom bcoz i can enjoy the bathtup for this price. the room is big with complete aminities. But staff not too friendly. when we're Check in. there's no warm greeting from the concierge till receiptionist. even we're meet other staff at Lobby just being ignorance....

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Thank EkawatiAji
Grand Asia H, General Manager at Grand Asia Hotel, responded to this review

Dear Ms. Ekawati, Thank you for the time in providing feedback regarding your stay at Grand Asia Hotel. I am glad to know that our room & facilities were meeting your expectation. I am very concerned to hear your comments about the uncomfortable experience of our staffs attitude that were less pleasing and not welcoming you when arrived hotel, also...

Guntur, India
Reviewed 8 May 2016

Coming to Hotel Every thing is good According to hospitality rooms are clean but still they need to improve there english from reception end.Really they are bad in english.As far as i was an indian traveller for Business been there.it was really tough to find indian food over there not even near by also.if you are indian try to carry...

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Thank poornaKakaraparthi
Grand Asia H, General Manager at Grand Asia Hotel, responded to this review

Dear PoornaKakaraparthi, Warmest Greetings from Grand Asia Hotel - Jakarta...!!! Thank you so much for choosing Grand Asia Hotel and taking the valuable time to give us your kind feedback. We are glad to hear that our room cleanliness met your expectation, but please let us apologize for the inconvenience your experience while you are staying at Grand Asia Hotel....

Reviewed 11 February 2016 via mobile

i paid this hotel with total cost of 320+ rupiah, because the original price (750k rupiah on agoda) is cut by agoda's promo. with that ammount of price its really worth it. the room is big and good for average hotel. the only problem was you can smell cigarate smoke in the room, its really annoyed me because the smell...

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Thank Anton S
Grand Asia H, General Manager at Grand Asia Hotel, responded to this review

Dear Mr. Anton, Thanks for your valuable time to taking the comments during your recent stay at our Hotel. I am glad to heard that our size of room would meet your requirement with the affordable price. We do apologize for the uncomfortable your experience caused of the cigarette smell in the room. I have personally spoken direct to the...

Jakarta, Indonesia
Reviewed 19 January 2016

the room is big, even standard room has bath tub. stayed for some times, but the floor not very clean, still a bit dusty.. breakfast was just nice. near access to Emporium mall, easy to get public transport

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Thank Rijkum
Grand Asia H, General Manager at Grand Asia Hotel, responded to this review

Dear our Valuable Guest, I would like to thank you for your valuable time in providing feedback about your stay at Grand Asia Hotel. Your feedback is truly important and provides us ways to improve our service. I am sorry for the inconvenience you experienced with uncleanliness the room floor. I have personally spoken to Housekeeping Manager to do appropriate...

Reviewed 10 November 2015 via mobile

I had been using Grand Asia for my guests and friend because it is near my home. Stay here a few nights as well. The latest is booked for my friend on Nov 9th 2015. PROS : 1. Near my place so it is easy to pick them up 2. Room and bathroom are big, clean and comfy with adequate...

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Thank HarryLuhur
Grand Asia H, General Manager at Grand Asia Hotel, responded to this review

Dear Mr. Harry, Thank you for the time in providing feedback regarding your stay at Grand Asia Hotel. I am glad to know that our room size, cleanliness & amenities in the room were meeting your expectation. Also our Front Office Staff gave the nice greeting during your stay. I am very concerned to hear your comments about the concierge...

United Kingdom
Reviewed 30 September 2015

Stayed here for a couple of nights, and to be honest, it could have been better. The staff didn't seem at all motivated. When I was checking in, I was in the middle of explaining something, and the member of staff suddenly and abruptly turned and started dealing with another client. I had booked the suite, which was on the...

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Thank ChiefBosun
Grand Asia H, General Manager at Grand Asia Hotel, responded to this review

Dear Mr. Chief Bosun, Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for...

Reviewed 15 September 2015 via mobile

This hotel located not so far from the airport, you can get into airport in 30m if no traffic jam. Their deluxe and suite room have a separated bathtub and shower (im not so sure about their superior) which is another plus point to me, their room quite big, especially their suite. Their breakfast is ok, they have a lounge...

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Thank Robin T
Grand Asia H, General Manager at Grand Asia Hotel, responded to this review

Dear Mr. Robin, Thank you for the time in providing feedback regarding your stay at Grand Asia Hotel. I am glad to know that our room size and breakfast presentation were meeting your expectation. I am very concerned to hear your comments about the room cleaning service on the second day of your stay where our attendant didn't come to...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Free Parking
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Banquet Room
  • Room Service
  • Free Parking
  • Laundry Service
  • Concierge
Official Description (provided by the hotel)
Grand Asia Hotel located in Jakarta, Indonesia, the hotel is designed with a contemporary Asian Interior by Trendy Minimalist concept. The Hotel provided facilities of Executive Lobby Lounge, Restaurant, Coffee Shop, 22 High-tech KTV Rooms, Music lounge & Bar, 24 hours Room Services and Banquet Hall for Meeting Conference & Wedding Party which can be accommodate up to 900 person. ... more   less 

Additional Information about Grand Asia Hotel

Address: Jln. Bandengan Selatan no. 88, Jakarta 14440, Indonesia
Region: Indonesia > Java > Jakarta
Price Range: RM98 - RM168 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Grand Asia Hotel 3*
Number of rooms: 102
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Questions & Answers

Here's what travellers have asked, with answers from Grand Asia Hotel staff and other travellers.
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Questions? Get answers from Grand Asia Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Go for the bigger rooms if possible because the deluxe are pretty small - still alright for 2 adults i guess.”
 of 5 bubbles LarsonSG, 3 Apr 2014 | Read review
“find the rooms on the top of the building, than you can see Jakarta from the top.”
 of 5 bubbles ninehwa, 7 Oct 2012 | Read review
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