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Rasuna Icon

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175 Reviews from our TripAdvisor Community

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Showing 146: English reviews
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Reviewed 1 week ago via mobile

Positive: Strategic location; near some malls, a lot of food stalls near the hotel, have a sky dining room. Each room has microwave so it can be useful when you have to re-warm food. Clean enough. Negative: Small parking area.

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Helpful?
Thank Sekaringtyas P
hengkyl, General Manager at Rasuna Icon, responded to this review

Dear Ms.Sekaringtyas, Dear Sir/Madam, Greetings from Rasuna Icon Hotel, Jakarta! Thank you for your review and comments. We are so pleased to have been able to have you as our guest and to know you were satisfied with our facilities and services. The team and I look forward to welcoming you back. Sincerely,

Los Angeles, California
Reviewed 3 weeks ago

I had a great and warmly services in this hotel. The room was clean and well maintain. I enjoyed staying there and I certainly will go back again. Thank you for the great experiences. I will recommend to my friends and my other family.

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Helpful?
Thank aml8652003
hengkyl, General Manager at Rasuna Icon, responded to this review

Dear aml8652003, Thank you so much for your in-depth review of our hotel. We were extremely glad to read that you are enjoying your stay here. Your compliments will definitely be passed on to the Staffs. We are looking forward for your next stay.

Wiscasset, Maine
Reviewed 4 weeks ago

The Rasuna Icon hotel is a small , private hotel with most of the facilities offered by a large international hotel. In particular, the staff are charming and personable. They remember your name and who you are even after lengthy absences and this creates a very pleasant feeling when staying there. The rooms are elegantly furnished in a modern style...

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Helpful?
Thank wme79736
hengkyl, General Manager at Rasuna Icon, responded to this review

Dear mwe79736 Your positive feedback about our facilities buffet, room and staff just heightened the spirits of my team again! We have had many compliments for our breakfast buffet after improving on the spread, I am so happy to hear that this has been so well-received! Thank you and I hope to see you on your next visit! Thank you...

Los Angeles, California
Reviewed 10 February 2017

as the title says, definitely my go to place when i am in Indonesia... rooms are clean and quite, well maintained, friendly staff... love the views of the surrounding city, close to everything i need.. always feel welcome when i am there...

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Helpful?
Thank tattoosbydark
hengkyl, General Manager at Rasuna Icon, responded to this review

Dear Mr.Tattoosbydark, Thank you for your nice comment about our hotel at Tripadvisor.We are always upgrade our service in room , staff and other facilities for guest satisfied. We are waiting for your welcoming again to our hotel in the next future. Best Regard's Wiwi

Reviewed 7 February 2017 via mobile

Nice boutique hotel to stay and hang out, especially at the Rooftop Sky Garden Cafe. Location is very close to business districts and shopping centre. Rooms are cosy and clean. All the staff also very helpful.

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Helpful?
Thank Vincent K
hengkyl, General Manager at Rasuna Icon, responded to this review

Dear Mr. Vincent, Thank you for your nice comments about our location, stylish and well designed hotel. We are happy to know that we have met your requirements in regards to room accommodation. Thank you for your compliments for our staff. I am sure they will be delighted reading this. We hope that you will be back to visit us...

Reviewed 3 February 2017

My room was dirty and full of incects, bad smells, mod inside!!! I met centipede and big cockroach. I tried to cancel reservation, but receptionist rejected. I used to downgrade my room and stay 1 night in smaller one, but a little bit cleaner. Next morning I've check out and now waiting for refund for the 2nd day.

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Helpful?
Thank Alexander N
Makassar
Reviewed 14 January 2017

I've stayed here for 2 night and I think this is a nice place the room was cozy and clean and also a great location too not to far from the Ambassador Mall and Kuningan City, i think i will choose this place next time i came to Jakarta

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Helpful?
Thank DgIpul
hengkyl, General Manager at Rasuna Icon, responded to this review

Dear Mr.DgIpul, Thank you so much for your in-depth review of our hotel on TripAdvisor. We were happy to read that you are enjoying your stay here. We hope that you will be back to visit us again. See you next time.

Sydney, Australia
Reviewed 13 December 2016

Stayed here for a period of 12 days in November 2016 - staff at the front counter were superb and spoke perfect English. They were helpful and very polite. The hotel was conveniently located near several shopping malls in walking distance. The room was cleaned to an immaculate standard and the rooftop restaurant had a great array of food. Will...

Review collected in partnership with Asiatravel.com
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Helpful?
Thank nicholasv98785
hengkyl, General Manager at Rasuna Icon, responded to this review

Dear Mr. Nicholasv98785 Thank you for your nice comments about our location and I am happy to know that we have met your requirements in regards to room accommodation. Thank you for your compliments for our staff. I am sure they will be delighted reading this. We hope that you will be back to visit us again.

Jakarta, Indonesia
Reviewed 28 September 2016 via mobile

Left my phone charger in the room. I called the front desk and ask him about it. He said he'll check to the housekeeping and call me back. No surprise, my phone didn't ring and when i called him again, he said nothing left in the room. Excellent service indeed. And very honest.

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2Thank bayuraka
Reviewed 14 September 2016 via mobile

It was a nice stay. Very friendly services. Great room. Close to PasFes where you can have delicious food. The hotel can get you taxi if you need. It worth the price. I wish the towel could be brand new, and a welcome drink would be much appreciated.

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Helpful?
Thank ajo h
hengkyl, General Manager at Rasuna Icon, responded to this review

Dear Mr. Ajo H, Thank you for your comments about Hotel Rasuna Icon, Jakarta. We appreciate your feedback as it allows us to make the necessary changes in the service we provide. Thank you again for taking the time to share about your recent experience at the hotel and we truly hope you will have better travel experiences in the...

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Amenities

Highlights
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Designed for both business and leisure travel, Rasuna Icon is strategically located in Jakarta's Kuningan prestigious financial and diplomatic district. Soekarno Hatta International Airport, Halim Perdanakusuma Airport and Gambir train station are approximately 30 minutes drive from the hotel. Rasuna Icon is located next to Shopping Malls such as Ambassador Mall, ITC Kuningan, Kuningan City and Ciputra World. Mega Kuningan and Rasuna Epicentrum Business District are located just across the road. Embassies of Australia, China, Malaysia, Singapore, India and Netherland are within short walking distance. Night life and entertainment spots are close by. This luxurious property offers Sky garden Cafe, Saint Louis Conference Room, Fitness Center on the rooftop with astonishing view of Jakarta City Skyline. Complete services include 24/7 Reception, 24-hour room service and concierge, laundry, car rental and free valet parking. Our exclusive 56 rooms is facilitated contemporary amenities along with elegant interior decor that include with daily Housekeeping, complementary wireless internet access, kitchenette with microwave and minibar, satellite/cable LCD TV, safety deposit boxes Whenever you are looking for convenience, comfort and luxury in Jakarta, this prestigious property is your perfect choice. ... more   less 

Additional Information about Rasuna Icon

Address: Jln. Karet Pedurenan Mesjid No. 3 | Kuningan, Jakarta 12940, Indonesia
Region: Indonesia > Java > Jakarta
Price Range: RM155 - RM275 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Rasuna Icon 3*
Number of rooms: 54
Reservation Options:
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Also Known As:
Rasuna Icon Hotel Jakarta
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Questions & Answers

Here's what travellers have asked, with answers from Rasuna Icon staff and other travellers.
2 questions
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Questions? Get answers from Rasuna Icon staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Executive rooms are worth the very slightly higher price.”
 of 5 bubbles wme79736, 24 Feb 2017 | Read review
“no good rooms”
 of 5 bubbles tanyaloki, 7 Mar 2016 | Read review
“Large room with King size bed, No balcony. Tea/Coffee making facility was available. ”
 of 5 bubbles ziyana, 19 Dec 2015 | Read review
“only add 50K IDR you will be offered better quality room (upgrade)”
  • Suite Room
  • Suite Room
 of 5 bubbles okkiep2016, 1 Nov 2015 | Read review
“It s good to have a room in the higher floors cause it can get a little loud in the area”
 of 5 bubbles frerky, 7 Aug 2015 | Read review
5 of 5