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Keraton at The Plaza, a Luxury Collection Hotel

584 reviews
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Traveller (561)
Room & Suite (326)
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Overview
  • Excellent77%
  • Very good17%
  • Average4%
  • Poor1%
  • Terrible1%
Travellers talk about
Free Wifi
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
Room Service
5.0 Star Hotel
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Offers from Keraton at The Plaza, a Luxury Collection Hotel
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Reviews (584)Write a Review
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All reviewsplaza indonesiabutler servicefloor to ceiling windowsfavorite musicbose sound systemconnected directlyspg platinumluxurious experienceindoor poolsunday brunchgrand deluxedirect accesslate checkrain showerspacious roomsin room diningthe executive lounge
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1 - 5 of 518 reviews
Reviewed 2 days ago

Beautiful room and view. I like the design of the room. Great location for shopping and dinner. Selection of breakfast is good as well. I wish I could stay here again next time when I get to Jakarta..More

Review collected in partnership with this hotel
Thank nevewingspan
Response from desly_halomoan, Manager at Keraton at The Plaza, a Luxury Collection HotelResponded 2 days ago

Dear nevewingspan, Thank you for sharing your marvelous review of Keraton at The Plaza, a Luxury Collection Hotel Jakarta. We were happy to welcome you and exceed your expectations in terms of the room design and the breakfast at our Bengawan restaurant. Along with that...More

Hotel's Favourite
Reviewed 14 July 2017 via mobile

I only stay at the hotel for one day. But, boy am i glad to have picked this hotel. The service is impeccable, location is great since it is attached to Plaza Indonesia. They have great breakfast selection. The check in and check out time...More

Thank Jonathan T
Response from desly_halomoan, Manager at Keraton at The Plaza, a Luxury Collection HotelResponded 22 July 2017

Dear Jonathan T, Greetings from Keraton at The Plaza, a Luxury Collection Hotel, Jakarta. Thank you for sharing your thoughts and experience on your recent stay with us on Trip Advisor. It is really pleasing and motivating for us to receive such compliment from our...More

Reviewed 2 days ago via mobile

From the second me and my husband walked through the door we have been taken care of. Very courteous and attentive front of house, bar, restaurant, spa, housekeeping and ground keepers have been a delight and have made us most welcome. I have used the...More

Thank Katy H
Response from desly_halomoan, Manager at Keraton at The Plaza, a Luxury Collection HotelResponded 2 days ago

Dear Katy H, Thank you for sharing your wonderful review of Keraton at The Plaza, a Luxury Collection Hotel Jakarta. We were happy to welcome you and your husband with our warm and caring service. I am glad that we were able to be your...More

Reviewed 4 days ago via mobile

Outstanding. The room is outstanding with Bose sound system, good bathroom and loads of storage. Wifi excellent for Jakarta and the breakfast was extremely good. What can I say. A true 5 star hotel and would recommend highly. Also has the advantage of being attached...More

Thank Joma71
Response from desly_halomoan, Manager at Keraton at The Plaza, a Luxury Collection HotelResponded 2 days ago

Dear Joma71, Thank you for sharing your amazing review of Keraton at The Plaza, a Luxury Collection Hotel Jakarta. We were happy to welcome you and exceed your expectations in terms of the room size the lavish bathroom and our Premium Bose sound system. Along...More

Reviewed 1 week ago

From the moment you walk into the light and lofty lobby you feel embraced by the staff, making you feel like you're part of the family - no matter whether this is your first stay or not. You never feel like you're just another guest....More

Thank Maurits v
Response from desly_halomoan, Manager at Keraton at The Plaza, a Luxury Collection HotelResponded 1 week ago

Dear Maurits v, Greetings from Keraton at The Plaza, a Luxury Collection Hotel, Jakarta. Thank you for wonderful comment that you posted through Trip Advisor. My team in Keraton at The Plaza and I are delighted to learn that your stay with us was a...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free High Speed Internet ( WiFi )
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Bar/Lounge
Spa
Hotel Amenities
Room Service
Laundry Service
Dry Cleaning
Meeting Rooms
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Hot Tub
Indoor pool
Details
Price range
US$201 - US$273 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Romantic Hotel in Jakarta
#4 Family Hotel in Jakarta
#5 Business Hotel in Jakarta
#11 Luxury Hotel in Jakarta
#11 Spa Hotel in Jakarta
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$201 - US$273 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Romantic Hotel in Jakarta
#4 Family Hotel in Jakarta
#5 Business Hotel in Jakarta
#11 Luxury Hotel in Jakarta
#11 Spa Hotel in Jakarta
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (561)
Room & Suite (326)
Dining (97)
Pool & Beach (33)
Hotel & Grounds (385)
Bathroom (60)
Business Centre & Event Rooms (3)
Questions & Answers
Ask a question
Smile S
22 June 2017|
AnswerShow all 4 answers
Response from desly_halomoan | Property representative |
Dear Smile S, Thank you for your question. Yes our SPA also available in our guest room. Please feel free to contact us directly should you need further explanation and we will more than happy to assist. Best... More
0
Votes
MOZBOB
10 January 2017|
AnswerShow all 5 answers
Response from desly_halomoan | Property representative |
Dear MOZBOB, Thank you for your question. We only have indoor pool with a very unique design which available on level 7. Best regards, Desly Halomoan Rooms Manager
0
Votes
Piggiezmanda
10 May 2015|
AnswerShow all 4 answers
Response from Giles S | Property representative |
Hi Piggiezma... Thank you for your question. The hotel has a direct link to Plaza Indonesia. If we can be of any other assistance please let us know. Thank you Giles
0
Votes
Room Tips
"Get the visa-on-arrival service, your butler can be reached via WhatsApp"
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"Keraton Suite is a way to go, but bear in mind light sleeper to ask which one faces the mosque. it is a..."
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"Room with city view"
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"Corner rooms are great !"
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