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Ibis Jakarta Mangga Dua Hotel

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Ibis Jakarta Mangga Dua Hotel
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345 Reviews from our TripAdvisor Community

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Showing 274: English reviews
Tangerang, Indonesia
Reviewed 1 week ago

Quick check in and check out. This hotel treat le club member differently from ordinary guest and its good. The ambiance is comfortable and the staff work very efficient . The breakfast is average but the variation of the food is improved.

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Helpful?
Thank Rrhardiman
Reviewed 2 weeks ago via mobile

This is my first time stay in this hotel, once i arrived i feel that all the staff is very attentive, from the security receptionist room attendant as well as the restaurant attendant. I would like to say special thank you to Rudi who has provided an exceptional service during my stay. He is a great staff to deal with....

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Thank famshan
Reviewed 18 October 2016 via mobile

Hotel was nice even it has been 19 years..Employees were friendly and very welcome. I stayed for 2 nights and get good view to see part of north jakarta. Breakfast was just standard of Ibis but worth it.

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Thank sujono_s77
Makassar, Indonesia
Reviewed 10 October 2016

Very nice and helpfull , especially with Mr Richy, front office manager and team, Make me feel welcome there. This hotel have an easy access to ITC and mangga dua square and if you forget to bring ur pijamas or sandal, just walk to buy it in front of the hotel .

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Thank SekarAyuRatriNingrum
Ibis Jakarta M, General Manager at Ibis Jakarta Mangga Dua Hotel, responded to this review

Dear Ibu. Sekar Ayu, Thank you very much for having taken your time to share your recent experience at ibis Jakarta Mangga Dua. I'm glad that you have enjoyed your stay with us at ibis Jakarta Mangga Dua. Has become as our responsibility to provide a best service for each of our guest who are stay at ibis Jakarta Mangga...

Kuala Lumpur, Malaysia
Reviewed 24 June 2016

Had stayed here three times in my numerous travelling to Jakarta. Nearby the famous Mangga Dua Shopping area. The night market just around the corner. Lots of shops and shopping mall where you can always find various kind restaurant and fast-food. Always looking forward to come again the next visit to Jakarta.

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1Thank Izenan B
Ibis Jakarta M, General Manager at Ibis Jakarta Mangga Dua Hotel, responded to this review

Dear Sir/Madam, Thank you very much for taking time to tell us about your experience stay at the ibis Jakarta Mangga Dua. It is always a pleasure to receive positive feedback / any comments. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we...

Reviewed 14 June 2016

My friend and I stayed there for 3 days during our business trip. We had a very nice stay. Room was always clean. The hotel was situated at a calm neighbourhood and I slept very well at night. The people working there were very friendly. I would also advise couple to stay there but I don't know if they have...

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Thank Jaspal P
Ibis Jakarta M, General Manager at Ibis Jakarta Mangga Dua Hotel, responded to this review

Dear Mr/s Jaspal, Thank you for taking time to send us a feedback / comment to share your experience regarding your stay at Ibis Jakarta Mangga Dua, it's our pleaseure for receive any comments/feedback about our service at Ibis Jakarta Mangga Dua. Has become of our responsibility to always provide the best service to all our guests who stay at...

Jakarta, Indonesia
Reviewed 3 June 2016

I had business meeting here. The service was late, perhaps because the staffs work for a very long hour or perhaps because the location of kitchen is far away from meeting room, i'm not sure. So we get a late lunch and my guests had to wait for another moment to eat because of lack of dining utensils. Just make...

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Thank NiekeWibowo
Ibis Jakarta M, General Manager at Ibis Jakarta Mangga Dua Hotel, responded to this review

Dear Mr/s. Nieke Wibowo, Thank you for taking the time to tell us about your experience at the ibis Jakarta Mangga Dua. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important...

Jakarta, Indonesia
Reviewed 31 December 2015

This hotel needs renovation badly. The rooms and furnitures are tired. One of the room's AC is broken. It made a loud noise and was not cold at all. We found the problem at midnight. The rooms have no carpets yet smells damp. On the second thought, forget renovation. Have it demolished.

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1Thank Winston_Setiawan
ibismanggadua, General Manager at Ibis Jakarta Mangga Dua Hotel, responded to this review

Dear Mr. Winston_setiawan, Thank for Staying at Ibis Jakarta Mangga Dua and sharing your feedback with us. I deeply apologize for the unconvinience stay at our property and I assure you that we are striving to improve our facilities and services. In the meantime we are willing to inform you that we have been working on room renovation and we...

Kuala Lumpur, Malaysia
Reviewed 31 December 2015

When we arrived at the hotel, there was no one to greet us and our check in was not handled promptly. The front desk personnel was not friendly and did not even greet us when we check in. The room lighting was dim and dark. We called the housekeeping four times but there was no one answering the phone. We...

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4Thank shirleytyd
Jakarta, Indonesia
Reviewed 24 December 2015

As a hotel who has brand, I think this hotel can start doing renovations. The room look old and all the lights in the room is yellow. Unfortunately also when we came down for breakfast at 8 am much food is empty. But as far as we stay in the hotel we were quite comfortable.

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Thank Hesta H
ibismanggadua, General Manager at Ibis Jakarta Mangga Dua Hotel, responded to this review

Dear Mr/Mrs Hesta H, We thank for your concern related to our property. We happily that we had done some renovation in our guest rooms and we are still working on it. Meanwhile, we do apologize for the unconvinience related to Our breakfast was empty and I took this as serious action to be done on my F&B team. We...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Room Service
  • Free Parking
Things to do
  • Restaurant
  • Golf Course
  • Tennis Court
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Internet
Services
  • Room Service
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Multilingual Staff
  • Free Parking
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Strategically located in the heart of Jakarta’s Chinatown district, Ibis Hotel offers 202 well-furnished rooms within easy access to shopping and entertainment areas. It is a 5-minute walk from Mangga Dua Mall and Stasiun Kota Train station. Ibis Mangga Dua is a 30-minute drive from Soekarno Hatta International Airport, while the Jakarta International Trade Center is just 3 minutes away. Rooms at The Ibis Mangga Dua offer spacious interiors with hardwood floors and private bathrooms. They are equipped with satellite TV and tea/coffee making facilities. The hotel provides Wi-Fi hotspots in public areas for guests’ convenience. They can also enjoy relaxing massages on site. Other facilities at The Ibis include a restaurant that serves a local buffet spread. It also has a 24-hour bar. ... more   less 

Additional Information about Ibis Jakarta Mangga Dua Hotel

Address: Jalan Pangeran Jayakarta 73, Jakarta 10730, Indonesia
Region: Indonesia > Java > Jakarta > Sawah Besar
Price Range: RM142 - RM218 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Ibis Jakarta Mangga Dua Hotel 3*
Number of rooms: 202
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Questions & Answers

Questions? Get answers from Ibis Jakarta Mangga Dua Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I liked my room as the windows were facing the main roads”
 of 5 bubbles 746jaspalp, 14 Jun 2016 | Read review
“One of the sides of the rooms is facing the train tracks, try requesting the other side.”
 of 5 bubbles rajeev_cri , 20 Sep 2015 | Read review
“Rooms are big an clean in general.”
 of 5 bubbles tormm77, 13 May 2015 | Read review
“i was on the 8th floor and can still hear the traffic”
 of 5 bubbles paulf1978, 8 Dec 2014 | Read review
“Get the upper floor with city view ... it is incredible”
 of 5 bubbles TonyNay, 13 Nov 2014 | Read review
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