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Mercure Jakarta Kota

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Mercure Jakarta Kota
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482 Reviews from our TripAdvisor Community

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Showing 309: English reviews
Kuching, Malaysia
Reviewed 17 July 2012

Room 918: Aircond leaking and smell like smoking room although it's on non-smoking room (as per reception). The rest of the room (all together 6 rooms) satisfied with the stay. Keep up the good work and always looking to improve. p/s: Business centre staff needs more knowledge and skills especially dealing with airlines..

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Helpful?
Thank Jayricho
EUjiantuti, Director of Sales at Mercure Jakarta Kota, responded to this review

Dear Sirs, Thank you for taking the time to share your experience at Mercure Jakarta Kota Hotel. We do apologize for any inconvenience caused during your stay. Your input and comments are precious to us, and thank you for your kind contribution which will allow us to keep on upgrading our services and customer’s satisfaction has always been our priority....

Onalaska, Wisconsin
Reviewed 13 July 2012

Very comfortable stay in this strategically located hotel near interesting tourist attractions.

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Helpful?
Thank Tim1807
Management response:

Dear Sir/Madams, Thank you for taking the time to share your experience at Mercure Jakarta Kota Hotel. On behalf of Management and staff Mercure Jakarta Kota Hotel, we would like to express our gratitude for your great comments during your stay. Your input and comments are precious to us, and thank you for your kind contribution which will allow us...

Singapore, Singapore
Reviewed 10 July 2012

Requested for non smoking room but ended up the previous guest smoked in the room. i have not request to change a room as this is pretty common but unbearable. Toilet is dirty and bathtub is disgusting, don't even feel like putting your feet into it.

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Helpful?
Thank JeffreyHue
Management response:

Dear Sir or Madams, Thank you for taking the time to share us about your experience at Mercure Jakarta Kota Hotel. It is always a pleasure to receive your input and comment. We do apologize for the inconvinience caused during your stay. I will share your comments with our team especially in regards of the condition and cleanliness in the...

Singapore
Reviewed 7 July 2012

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Helpful?
Thank trek790
Management response:

Seven Mile Beach, Grand Cayman
Reviewed 4 July 2012

The staff were excellent and helpful. The room initially assigned to us was too small for our long term stay, and it was located at the end of the hallway, so the wireless internet reception was not good at all. Puji, the front desk supervisor, very kindly took our complain and moved us to a better room. Our new room...

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Helpful?
Thank ab3710
Management response:

Dear Madam, Thank you for taking the time to share your experience at Mercure Jakarta Kota Hotel. On behalf of all Management and staff of Mercure Jakarta Kota Hotel, we would like to express our gratitude for your great comments during your stay. Your input and comments are precious to us, and thank you for your kind contribution which will...

A TripAdvisor Member
Kuala Lumpur, Malaysia
2 reviews
Reviewed 11 June 2012

I generally have good stays at Mercure Hayam Wuruk. One thing I like to see improved here is the brightness at the rear end of the waiting area (near the lifts). Due to its dull lighting you could be in line for constant mosquito attacks!

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Helpful?
Thank A TripAdvisor Member
Management response:

Dear Sir or Madams, Thank you for taking the time to share your experience at Mercure Jakarta Kota Hotel that previously known as Mercure Rekso Hayam Wuruk. Your input and comments are precious to us, and thank you for your kind contribution which will allow us to keep on upgrading our services. Customer’s satisfaction has always been the priority set...

Singapore, Singapore
Reviewed 7 June 2012

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2Thank fatvette123
Management response:

Jakarta
Reviewed 14 May 2012

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Thank Clifford M
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Banjarmasin, Indonesia
Reviewed 5 May 2012

service very good room excellent value for your money location super nice spa service very good breakfast

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Helpful?
Thank U73M
Management response:

Dear Sir or Madams, Thank you for taking the time to share your experience at Mercure Jakarta Kota Hotel. On behalf of all Management and staff of Mercure Jakarta Kota Hotel, we would like to express our gratitude for your great comments during your stay. Your input and comments are precious to us, and thank you for your kind contribution...

Indonesia
Reviewed 24 April 2012

My first time stay. The location is good and easy to start if you need to be in North Jakarta or need to go to the airport. Food was nice, service friendly and rooms are modern styled. All was well, but nothing out of the ordinary. Actually exactly as you would expect it from a Mercure hotel. A plus is...

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Thank indodanny

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free Parking
  • Spa
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Smoking rooms available
  • Suites
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Airport Transportation
  • Breakfast included
  • Laundry Service
  • Concierge
  • Breakfast Available
Official Description (provided by the hotel)
Mercure Jakarta Kota is located in Chinatown, close to Jakarta's CBD. 5 minute walk from the GLODOK Electronic mall and BATAVIA. 2 km from the MANGGA DUA shopping centre, 2 km from the Presidential Palace, and also located on the Jakarta Busway, with buses running directly to the CBD (5 km). 243 air-conditioned smoking and non-smoking rooms available. The hotel has 2 restaurants, a lounge bar and 4 meeting rooms for seminars and conferences (500 people). FREE WIFI in all rooms and hotel public areas. ... more   less 

Additional Information about Mercure Jakarta Kota

Address: Jl. Hayam Wuruk No. 123, Glodok, Jakarta 11160, Indonesia
Region: Indonesia > Java > Jakarta
Price Range: RM177 - RM350 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Jakarta Kota 4*
Number of rooms: 243
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Also Known As:
Mercure Jakarta Kota Hotel Jakarta
Hotel Style:
#45 Spa Hotel in Jakarta
#65 Luxury Hotel in Jakarta
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Questions & Answers

Here's what travellers have asked, with answers from Mercure Jakarta Kota staff and other travellers.
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Questions? Get answers from Mercure Jakarta Kota staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I always prefer rooms overlooking the city”
 of 5 bubbles , 15 Mar 2017 | Read review
“Don't expect 5 star luxury rooms but for less than £20 per night it is excellent value”
 of 5 bubbles 524lucasu, 24 Jan 2017 | Read review
“Rooms on 14th Floor are good.”
 of 5 bubbles lalitm547, 7 Dec 2016 | Read review
“Room is very wide, and even the standard room is using bathup. Request 7th floor is non smoking floor and it just renew by the hotel.”
 of 5 bubbles Devi2121, 18 Nov 2016 | Read review
“street view”
 of 5 bubbles Ferry_Kasenda, 14 May 2016 | Read review
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