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Hotel Gran Mahakam Jakarta

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Hotel Gran Mahakam Jakarta
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422 Reviews from our TripAdvisor Community

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Showing 315: English reviews
Bad Homburg, Germany
1 review
Reviewed 4 days ago NEW

After three years I was back in the Gran Mahakam again. And it was good to be back. Still very good and friendly services, lovely breakfast buffet & good gym & SPA. The only disadvantage really is that there are not too many nice restaurants in the vicinity of the hotel

Review collected in partnership with this hotel

Helpful?
Thank johanneshendrikn2016
GranMahakamHotel, Resident Manager at Hotel Gran Mahakam Jakarta, responded to this review

Dear johanneshendrikn2016, Warmest Greetings from Gran Mahakam Hotel! Thank you for coming back to our hotel and for sharing your nice experience during your recent stay. Your compliments regarding our good and friendly services, breakfast, as well as the gym and spa, have been shared to our entire Hotel's team. We look forward to be your host again in the... More 

Toronto, Canada
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 4 days ago NEW

I took this hotel based on my friend recommendation. Looks like just a decent hotel from the outside. But as soon as you enter the room and experience all of their hotel features then you know that this hotel is amazing... The taste of foods here are excellent. At night you can find so many bars and food around the... More 

Helpful?
Thank juliebrat
GranMahakamHotel, Resident Manager at Hotel Gran Mahakam Jakarta, responded to this review

Dear juliebrat, Warmest Greetings from Gran Mahakam Hotel! Thank you for taking your valuable time to share your nice experience to the other travelers here on TripAdvisor. We really appreciate that. We delighted to know that you enjoyed our facilities and services. The room, the hotel features, as well as the food; those are provided to all our guests to... More 

Jakarta, Indonesia
1 review
Reviewed 1 week ago NEW

Need improvement in serving halal food and beverage. At least, the cooking process must be separated between halal and non-halal F&B. The parking charge is free for the guest. The complimentary food for honeymoon was awesome!

Review collected in partnership with this hotel

Helpful?
Thank lelyana_aini
GranMahakamHotel, Resident Manager at Hotel Gran Mahakam Jakarta, responded to this review

Dear lelyana_aini, Warm greetings from Hotel Gran Mahakam, Jakarta - Indonesia! Thank you for taking your time to write this feedback and share it on TripAdvisor to the other travelers. We had taken your feedback regarding the serving of halal and non - halal FB and we have shared it with our team. We really appreciated as it assists us... More 

Sausalito, California
Level Contributor
13 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 2 weeks ago

Staying here was a sublime experience and I can't wait to return! From the moment you arrive and the lychee welcome drink to the superbly appointed rooms, divine pool and spa and exceptional service you feel very special and well supported. Staff really went out of their way to help me and make my time there as wonderful as possible... More 

Helpful?
Thank jane s
GranMahakamHotel, Manager at Hotel Gran Mahakam Jakarta, responded to this review

Dear Guest, Warm greetings from Hotel Gran Mahakam, Jakarta - Indonesia! Thank you for your valuable time to write this review on TripAdvisor. We are glad to know that you are satisfied with our services. The satisfaction of our customer is the one priority sets for the Management and teams of Hotel Gran Mahakam. We hope to have the pleasure... More 

Hong Kong, China
1 review
Reviewed 2 weeks ago

Room was adequate for cost. Poor placement of power sockets for a business traveler. Bathrooms were also not particularly clean. I was very unimpressed by the service when after a late flight we ordered room which turned out to be terrible. Last straw was the hotel refusing to acknowledge burnt food served cold and lacking anything resembling what I would... More 

Helpful?
Thank Simsonc
GranMahakamHotel, Manager at Hotel Gran Mahakam Jakarta, responded to this review

Dear Guest, Warm Greetings from Hotel Gran Mahakam, Jakarta - Indonesia. First of all we would like to thank you for your continuous support towards Hotel Gran Mahakam Jakarta. We would like to convey our sincere apology for the unpleasant service in Hotel Gran Mahakam. I have immediately informed the concern department heads about this improper service and some necessary... More 

Level Contributor
15 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 3 weeks ago via mobile

This is my 3rd stay within a year at Gran Mahakam Hotel. 1st stay for New Year Celebration, 2nd accompanied my Friend coming form UK and 3rd stay for my brother wedding reception. Good location, buffet menu is excellent and helpful hotel Staff. Never fails have experienced with Gran Mahakam Hotel. Good Job..

Helpful?
Thank Richard W
GranMahakamHotel, General Manager at Hotel Gran Mahakam Jakarta, responded to this review

Dear Guest, Warm greetings from Hotel Gran Mahakam, Jakarta - Indonesia! Thank you for your valuable time to write this review on TripAdvisor. We are glad to know that you are satisfied with our services. The satisfaction of our customer is the one priority sets for the Management and teams of Hotel Gran Mahakam. We hope to have the pleasure... More 

Level Contributor
12 reviews
4 hotel reviews
Reviewed 4 weeks ago

I have just returned from a two week business trip – my first stay in this hotel. The staff are very friendly and helpful. The room was a reasonable size, with a comfortable bed, an adequate desk, and a small-ish bathroom with the shower over the bath, but sufficient counter-space. The hotel is on a fairly quiet street with several... More 

Helpful?
Thank David A
GranMahakamHotel, Resident Manager at Hotel Gran Mahakam Jakarta, responded to this review

Dear Guest, Warm Greetings from Hotel Gran Mahakam, Jakarta - Indonesia. Thank you for your valuable time to express this review on TripAdvisor regarding your stay. We are glad to know you enjoyed your stay and hopefully your business trip was great. Please take our sincere apology for the unpleasant service in Hotel Gran Mahakam. I have immediately informed the... More 

Bodensee
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 21 October 2016

Very superfantasticfriendly staff. Very good service beginning at airport pick up. Amazing breakfast with a great selection and food quality. Felt very safe and welcome. Special thanks to Andris for the great welcome.

Review collected in partnership with this hotel

Helpful?
Thank hedgie72
GranMahakamHotel, Resident Manager at Hotel Gran Mahakam Jakarta, responded to this review

Dear Guest, Warm greetings from Hotel Gran Mahakam, Jakarta - Indonesia! Thank you for valuable time to express your review on TripAdvisor concerning Hotel Gran Mahakam service. We are glad to know that you enjoyed your stay with us. Hope your trip to Jakarta was great and looking forward to welcome you back soon at Hotel Gran Mahakam. Best Regards,... More 

Singapore, Singapore
1 review
Reviewed 20 October 2016 via mobile

Thank you to hotel staff Donny Dewi Lara for the surprise birthday cake during my stay at the hotel! Amazing surprise and very very good hotel , they are very friendly staff and cheerfull , once agaim thank you to Gran Mahakam Hotel !!! Will be come back as soonnn...

Helpful?
Thank et1128
GranMahakamHotel, Resident Manager at Hotel Gran Mahakam Jakarta, responded to this review

Dear Guest, Warm greetings from Hotel Gran Mahakam, Jakarta - Indonesia! Thank you for valuable time to express your review on TripAdvisor concerning Hotel Gran Mahakam service. Once again Happy Birthday for you, we hope you enjoyed the cake and had a great stay with us. We are looking forward to welcome you again soon at the next trip. Best... More 

Kuala Lumpur, Malaysia
1 review
Reviewed 14 October 2016

Make guest feel welcome. Smile and show enthusiasm when serving the guest. Staff at Bell service, front office, housekeeping and coffee house they are very professional in they work produce a quality work.

Review collected in partnership with this hotel

Helpful?
Thank sugunasingamr
GranMahakamHotel, Resident Manager at Hotel Gran Mahakam Jakarta, responded to this review

Dear Guest, Warm greetings from Hotel Gran Mahakam, Jakarta - Indonesia! Thank you for your valuable time to write this review on TripAdvisor. We are glad to know that you are satisfied with our services. The satisfaction of our customer is the one priority sets for the Management and teams of Hotel Gran Mahakam. We hope to have the pleasure... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
Food & drink at the hotel
Le Gran Cafe
Le Gran Cafe
Cuisines: Sushi, Asian, Indonesian, Japanese, International
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
This European-style luxury Gran Mahakam is located in the main residential area of South Jakarta, just a few minutes from the central business district and Block-M shopping area. All rooms, suites and apartments are exquisitely and elegantly furnished. The hotel offers an extensive range of 5-star recreational facilities and can make special golf arrangements for guests. Relax in the intimate ambiance of this elegant boutique hotel, where you will receive a personalized, unique service. ... more   less 

Additional Information about Hotel Gran Mahakam Jakarta

Address: Jalan Mahakam I No.8, Blok M, Jakarta 12130, Indonesia
Region: Indonesia > Java > Jakarta
Price Range: RM487 - RM799 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Hotel Gran Mahakam Jakarta 4.5*
Number of rooms: 158
Reservation Options:
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Hotel Style:
#18 Business Hotel in Jakarta
#28 Spa Hotel in Jakarta
#41 Luxury Hotel in Jakarta
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Gran Mahakam Jakarta staff and other travellers.
2 questions
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Colombo, Sri Lanka

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Questions? Get answers from Hotel Gran Mahakam Jakarta staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I don't think you can go wrong since all the rooms seem special!”
 of 5 bubbles janesS6848MZ, 19 Nov 2016 | Read review
“Aim for a higher floor if you're a light sleeper.”
 of 5 bubbles Zanlan, 3 Sep 2016 | Read review
“Near by the swimming pool”
 of 5 bubbles Im9388, 17 Aug 2016 | Read review
“The rooms facing south have a better view”
  • Bathroom
  • The room with floor to ceiling windows
 of 5 bubbles 254franzk, 27 Jul 2016 | Read review
“I stayed on 7th floor toward high rising buildings which looked great and was clam (no street noise or such disturbances).”
 of 5 bubbles TenDocs, 21 Jun 2016 | Read review
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