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Hotel Gran Mahakam Jakarta

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426 Reviews from our TripAdvisor Community

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There are newer reviews for Hotel Gran Mahakam Jakarta
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Showing 318: English reviews
Bodensee
Reviewed 21 October 2016

Very superfantasticfriendly staff. Very good service beginning at airport pick up. Amazing breakfast with a great selection and food quality. Felt very safe and welcome. Special thanks to Andris for the great welcome.

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Helpful?
Thank hedgie72
GranMahakamHotel, Resident Manager at Hotel Gran Mahakam Jakarta, responded to this review

Dear Guest, Warm greetings from Hotel Gran Mahakam, Jakarta - Indonesia! Thank you for valuable time to express your review on TripAdvisor concerning Hotel Gran Mahakam service. We are glad to know that you enjoyed your stay with us. Hope your trip to Jakarta was great and looking forward to welcome you back soon at Hotel Gran Mahakam. Best Regards,...

Singapore, Singapore
Reviewed 20 October 2016 via mobile

Thank you to hotel staff Donny Dewi Lara for the surprise birthday cake during my stay at the hotel! Amazing surprise and very very good hotel , they are very friendly staff and cheerfull , once agaim thank you to Gran Mahakam Hotel !!! Will be come back as soonnn...

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Helpful?
Thank et1128
GranMahakamHotel, Resident Manager at Hotel Gran Mahakam Jakarta, responded to this review

Dear Guest, Warm greetings from Hotel Gran Mahakam, Jakarta - Indonesia! Thank you for valuable time to express your review on TripAdvisor concerning Hotel Gran Mahakam service. Once again Happy Birthday for you, we hope you enjoyed the cake and had a great stay with us. We are looking forward to welcome you again soon at the next trip. Best...

Kuala Lumpur, Malaysia
Reviewed 14 October 2016

Make guest feel welcome. Smile and show enthusiasm when serving the guest. Staff at Bell service, front office, housekeeping and coffee house they are very professional in they work produce a quality work.

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Helpful?
Thank sugunasingamr
GranMahakamHotel, Resident Manager at Hotel Gran Mahakam Jakarta, responded to this review

Dear Guest, Warm greetings from Hotel Gran Mahakam, Jakarta - Indonesia! Thank you for your valuable time to write this review on TripAdvisor. We are glad to know that you are satisfied with our services. The satisfaction of our customer is the one priority sets for the Management and teams of Hotel Gran Mahakam. We hope to have the pleasure...

Durham, North Carolina
Reviewed 9 October 2016

Although I have stayed at this hotel for years, I was incredibly impressed with my most recent visit. The staff here are customer focused, helpful and kind. When entering the grounds, there is security that ensures you feel safe, the front desk is welcoming and helpful, the restaurant on site is spectacular and breakfast is particularly fantastic. The rooms are...

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Helpful?
Thank Debbie A
GranMahakamHotel, Resident Manager at Hotel Gran Mahakam Jakarta, responded to this review

Dear Guest, Warm greetings from Hotel Gran Mahakam, Jakarta - Indonesia! Thank you for your valuable time to write this review on TripAdvisor. We are glad to know that you had great experience stay with us. It is such a pleasure to serve you back again. We are looking forward to welcome you back soon at the next visit to...

Hong Kong, China
Reviewed 5 October 2016

A good hotel - not really close to anything, but Jakarta is such a sprawling city with such terrible traffic, that you have to take advantage of the taxis to get anywhere. Luckily there are many taxis at hand. Service is good, and the staff are very friendly, especially to long term guests.

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Thank 378daveo
GranMahakamHotel, Resident Manager at Hotel Gran Mahakam Jakarta, responded to this review

Dear Guest, Warm greetings from Hotel Gran Mahakam, Jakarta - Indonesia ! Thank you for your continuous support towards Hotel Gran Mahakam Jakarta. You have taken some of your very valuable time to express your review on TripAdvisor concerning Hotel Gran Mahakam service. Your reviews are very important to us and we thank you for your kind contribution. Jakarta is...

Chiba, Japan
Reviewed 26 September 2016

I always went cafeteria to take breakfast at 6:30-7:00 AM. reception staff escorted to table only one time during my 7 days staied and table also not clear. Most of foods remaiins are almost empty.Nobody control at cafeteria. I request to take care cafeteria control .

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Helpful?
Thank morimasaa2016
GranMahakamHotel, Resident Manager at Hotel Gran Mahakam Jakarta, responded to this review

Dear Guest, Warm Greetings from Hotel Gran Mahakam, Jakarta - Indonesia. First of all we would like to thank you for your continuous support towards Hotel Gran Mahakam Jakarta. We would like to convey our sincere apology for the unpleasant service in Hotel Gran Mahakam. I have immediately informed the concern department heads about this improper service and some necessary...

Reviewed 24 September 2016

* 4 star quality finish & cleanliness: fully renovated building and rooms with classic, old world charm. Surrounded by restaurants and very close to the Block M shopping centre. * Excellent value. I would return to this hotel for personal travel. * Safe and secure: controlled entry of both vehicles and people * Staff and management were most welcoming, courteous,...

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Thank Ronaldo C
GranMahakamHotel, Resident Manager at Hotel Gran Mahakam Jakarta, responded to this review

Dear Guest, Warm greetings from Hotel Gran Mahakam, Jakarta - Indonesia! Thank you for valuable time to express your review on TripAdvisro concerning Hotel Gran Mahakam service. Your comments are very important to us and we thank you for your kind contribution. The satisfaction of our customer is the one priority sets for the Management and teams of Hotel Gran...

Sydney, Australia
Reviewed 7 September 2016

We stayed as a family of 4 in 2 connecting double rooms. It's the second time we have stayed here and we love it. Beautiful interiors, clean rooms and warm, friendly staff. We don't normally eat at hotels but it is truly a highlight here. Few cons, small boutique rooms. Had to reconnect to wifi each time. Gym not great....

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Thank shanek128
GranMahakamHotel, Resident Manager at Hotel Gran Mahakam Jakarta, responded to this review

Dear Guest, Thank you for taking your time to write this review on TripAdvisor regarding your experience stay with Hotel Gran Mahakam. Its such a honor for us to serve you and family during the stay. We are glad to know that you are satisfied with our services and love the taste of our Indonesian food at Le Gran Cafe....

Bandar Seri Begawan, Brunei Darussalam
Reviewed 3 September 2016

The staff here are an excellent representation of the people of Jakarta themselves - they are relaxed, polite and very accommodating. In the three days staying at this hotel I have yet to see a member of the staff looking sour or even indifferent when approached by a hotel guest. And that's a huge plus. While some may consider the...

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Helpful?
Thank Zanlan
GranMahakamHotel, Resident Manager at Hotel Gran Mahakam Jakarta, responded to this review

Dear Guest, Thank you for your valuable time to express this review on TripAdvisor regarding your experience stay with us. Its such a honor for us to serve you and glad to know that you had a great stay with us. Hotel Gran Mahakam is a Boutique Hotel with European baroque façade, with detailed ornaments in semi classic style. We...

Tokyo, Japan
Reviewed 31 August 2016

Hotel staff is kind and hotel interior is authentic. Various kind of food for break fast gave me energy. View from swimming pool is so nice. So it must be better to use the pool for your relaxing. Enjoy the stay!

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Helpful?
Thank noriakim479
GranMahakamHotel, Resident Manager at Hotel Gran Mahakam Jakarta, responded to this review

Dear Guest, Thank you for taking your time to write this review on TripAdvisor. Great to know that you enjoyed your stay and the breakfast as well. Hopefully you had a nice time in Jakarta. We are looking forward for your next visit to Jakarta! Best regards, Frieda Tampubolon Resident Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
Food & drink at the hotel
Le Gran Cafe
Le Gran Cafe
Cuisines: Sushi, Asian, Indonesian, Japanese, International
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
This European-style luxury Gran Mahakam is located in the main residential area of South Jakarta, just a few minutes from the central business district and Block-M shopping area. All rooms, suites and apartments are exquisitely and elegantly furnished. The hotel offers an extensive range of 5-star recreational facilities and can make special golf arrangements for guests. Relax in the intimate ambiance of this elegant boutique hotel, where you will receive a personalized, unique service. ... more   less 

Additional Information about Hotel Gran Mahakam Jakarta

Address: Jalan Mahakam I No.8, Blok M, Jakarta 12130, Indonesia
Region: Indonesia > Java > Jakarta
Price Range: RM461 - RM811 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Hotel Gran Mahakam Jakarta 4.5*
Number of rooms: 158
Reservation Options:
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Hotel Style:
#18 Business Hotel in Jakarta
#28 Spa Hotel in Jakarta
#41 Luxury Hotel in Jakarta
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Gran Mahakam Jakarta staff and other travellers.
2 questions
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Colombo, Sri Lanka

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Questions? Get answers from Hotel Gran Mahakam Jakarta staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I don't think you can go wrong since all the rooms seem special!”
 of 5 bubbles janesS6848MZ, 19 Nov 2016 | Read review
“Aim for a higher floor if you're a light sleeper.”
 of 5 bubbles Zanlan, 3 Sep 2016 | Read review
“Near by the swimming pool”
 of 5 bubbles Im9388, 17 Aug 2016 | Read review
“The rooms facing south have a better view”
  • Bathroom
  • The room with floor to ceiling windows
 of 5 bubbles 254franzk, 27 Jul 2016 | Read review
“I stayed on 7th floor toward high rising buildings which looked great and was clam (no street noise or such disturbances).”
 of 5 bubbles TenDocs, 21 Jun 2016 | Read review
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