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05/02/2018 06/02/2018
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    JW Marriott Hotel Jakarta

    Jl. DR. Ide Anak Agung Gde Agung Kav. E 1.2 no. 1-2 | Mega Kuningan, Jakarta 12950, Indonesia
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    05/02/2018 06/02/2018
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    Traveller (607)
    Room & Suite (183)
    Dining (51)
    • Excellent64%
    • Very good28%
    • Average6%
    • Poor1%
    • Terrible1%
    Travellers talk about
    Free Internet
    Free Parking
    Breakfast included
    Air Conditioning
    Non-Smoking Hotel
    Airport Transportation
    Room Service
    Fitness centre
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Butler Service
    5.0 Star Hotel
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    5 Feb6 Feb
    1 room, 2 adults, 0 children
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    Write a ReviewReviews (1,341)
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    11 - 15 of 1,180 reviews

    Reviewed 4 weeks ago

    Staff and service were the key highlights of my stay at JW. Always smiling and attentive right from the security area to room service. Rooms are well appointed. I liked the breakfast spread too. Good options and tasty fare.More

    Thank Ameya K
    Response from JKTJW-GM, Hotel Manager at JW Marriott Hotel JakartaResponded 3 weeks ago

    Dear Ameya K, I am very happy to hear that you were enjoying your stay with us. Your valuable and positive feedback will be relayed immediately to our team to continue motivate them in providing superior services. Thank you for your constant loyalty towards JW...More

    A TripAdvisor Member
    Reviewed 4 weeks ago via mobile

    First very uncomfortable driving in having the car searched for a bomb inside and out. Luggage screening. The front desk and bellman were very nice. Rooms very roomy but desperately needed a update . Had dinner in the Japanese restaurant and sat at the sushi...More

    Thank A TripAdvisor Member
    Response from JKTJW-GM, Director of Restaurants at JW Marriott Hotel JakartaResponded 4 weeks ago

    Dear Mr Alex, Thank you again for your feedback. We would like to assure you that no feedback from our guests - verbal or written - ever goes unnoticed. All the comments and criticisms are highly valuable and always lay foundation for improving the quality...More

    Reviewed 4 weeks ago

    Really enjoyable stay! Most folks on staff - from security to reception to restaurant/bar to housekeeping to management - are sweet-tempered, refined, and diligent. The room was very comfortable, Sailendra's buffet breakfast is still remarkable, and though it was VERY busy the Executive Club was...More

    Thank Matt I
    Response from JKTJW-GM, Director of Rooms at JW Marriott Hotel JakartaResponded 4 weeks ago

    Dear Matt I, We appreciate you taking time to share with us your experience at our hotel. Thank you for your positive and wonderful comments. I am delighted to learn that you have an enjoyable stay with us. I will continuously working with the team...More

    Reviewed 4 weeks ago

    I recently stayed at his hotel and was very impressed with the concierge services. Khun Deka went above-and-beyond to ensure my needs were met in regards to places to go and how to get there. He followed up to ensure I was aware and comfortable....More

    1  Thank Worldismyoyster1070
    Response from JKTJW-GM, Director of Rooms at JW Marriott Hotel JakartaResponded 4 weeks ago

    Dear Worldismyoyster1070 Thank you for sharing your experience at the JW Marriott Hotel Jakarta in Trip Advisor, Our associates are truly inspired by your feedback and it motivates them do better. We are very proud to have Deka in our family member, he is our...More

    Reviewed 4 weeks ago

    the hotel has doesn't seem new but it doesn't take away its luxurious and grand design of the hotel as well as the big and comfortable rooms of this hotel. rooms are dated but still considerable good and clean. the highlight of the hotel is,...More

    1  Thank JoaquinChanna
    Response from JKTJW-GM, Director of Rooms at JW Marriott Hotel JakartaResponded 4 weeks ago

    Dear JoaquinChanna, Thank you for sharing your valuable feedback with us. We are currently in progress of doing soft renovation in all the rooms in JW Marriott Hotel Jakarta. Your feedback about the service will be relayed immediately to the team to continue motivate them...More

    Awards & Recognition
    Certificate of Excellence
    • Top amenities
    • Pool
    • Room Service
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Free Parking
    • Bar/Lounge
    • Free Internet
    • Breakfast included
    • Spa
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
    • Free Parking
    • Breakfast included
    • Children Activities (Kid / Family Friendly)
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Breakfast Available
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Minibar
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Spa
    • Outdoor pool
    • Price range
    • US$106 - US$192 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #5 Romantic Hotel in Jakarta
    • #10 Business Hotel in Jakarta
    • #14 Spa Hotel in Jakarta
    • #15 Luxury Hotel in Jakarta
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Smoking rooms available
    • Number of rooms
    • 317
    • Reservation Options
    • TripAdvisor is proud to partner with Marriott, Expedia, Hotels.com, Ctrip TA, Travelocity, Booking.com, Agoda, Orbitz, Priceline, Cancelon, TripOnline SA and getaroom.com so you can book your JW Marriott Hotel Jakarta reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Indonesia >
    • Java >
    • Jakarta
    • Also Known As
    • Jw Marriott Jakarta ,
    • Marriott Hotel Jakarta ,
    • Marriott Jakarta ,
    • Jakarta Marriott
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    Traveller (607)
    Room & Suite (183)
    Dining (51)
    Pool & Beach (26)
    Hotel & Grounds (332)
    Bathroom (54)
    Business Centre & Event Rooms (8)
    Family and Play Areas (1)
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    Ask a question
    Questions & Answers
    4 August 2017|
    AnswerShow all 3 answers
    Response from mirko m | Reviewed this property |
    I have no idea, never tried. Why would you have a sauna in Jakarta ????
    17 July 2017|
    AnswerShow all 2 answers
    Response from Aaron V | Reviewed this property |
    It depends which departments you want to contact sales / reservation or customer care.
    27 May 2017|
    AnswerShow all 2 answers
    Response from carlconley | Reviewed this property |
    Yes, Silver bird pick up at airport. 400,000 IDR about 30 dollars. You can also take a blue bird taxi but there is a waiting line. With Silver Bird it's executive no-wait service all the way. They use Mercedes Benz.
    Room Tips
    "a high room will offer city views, either side of the hotel"
    Read review
    "Excellent service"
    Read review
    "Good location in strategic district. Facing to the south aspect would be more quiet."
    Read review
    "Pay for executive lounge."
    Read review
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