We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers: Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
This Marriott is one of the best marriotts I have ever stayed in hands down. The staff are so friendly and nothing is a problem for them to do to make your stay not just special but outstanding. The team in the Executive lounge, Avlia,...More
2 Thank Chris S
Response from JKTJW-GM, Hotel Manager at JW Marriott Hotel JakartaResponded 6 August 2017
Dear Chris S,
It is such a pleasure to receive an extensive compliment in regards with the services provided by the entire team. I have conveyed your positive feedback towards the Executive Lounge team and the others who are joining me in anticipating your next...More
I stayed at JW Marriott when I visited Jakarta last December. Reflecting on such a positive previous experience, I was expecting a similar level of service when I stayed there again last June.
Impressively, one of the hotel staff remembered me when I first checked-in....More
Thank Gerry C
Response from JKTJW-GM, Hotel Manager at JW Marriott Hotel JakartaResponded 1 August 2017
Dear Gerry C,
It is such a pleasure to have you back at the hotel and we are very delighted that the service provided was still up to your expectation. Your positive feedback had been shared with the entire team to continuous motivate them in...More
I stayed 1 night for business
The location is in the heart of kuningan and only 10 minutes to lotte ciputra mall which is a very nice mall.
Check in and out is very easy
The room is spacious and provide great city view. Bed...More
Thank valent f
Response from JKTJW-GM, Director of Rooms at JW Marriott Hotel JakartaResponded 30 July 2017
Dear valent f,
I am delighted to hear that you have an enjoyable stay with JW Marriott Jakarta. Your feedback had been shared with the team who are joining me to anticipate your next visit with us. I will be very happy to ensure that...More
Great variety of food, nice selection of restaurants and superb Chef!
All members of the staff are excellent! Very high quality of service in classical environment! Staying at the JW Marriott Hotel Jakarta is mandatory!
Response from JKTJW-GM, Hotel Manager at JW Marriott Hotel JakartaResponded 30 July 2017
Thank you for taking time in sharing a review with us. It is such a pleasure to know that you enjoyed the food in our restaurant and our Executive Chef had met your expectation. Your valuable feedback will be shared immediately with him...More
Our family stayed at one of the suite at JW Marriott about couple of months a go. The room was clean and service was excellent as always. I would like to see more variation on the breakfast buffet menu at Syailendra but so far it...More
Thank Angela leonora P
Response from JKTJW-GM, Director of Rooms at JW Marriott Hotel JakartaResponded 28 July 2017
Dear Angela leonora P,
With a mission to provide superior customer services, we are delighted to hear that we have met your expectation and you were enjoying your recent stay at JW Marriott Jakarta. I have shared your valuable feedback with our Executive Chef as...More