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JW Marriott Hotel Jakarta

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Traveller (680)
Room & Suite (306)
Dining (105)
Overview
  • Excellent64%
  • Very good28%
  • Average6%
  • Poor1%
  • Terrible1%
Travellers talk about
AMENITIES
Free Internet
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
5 Star accommodation
All hotel details
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Rooms
27 Aug28 Aug
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,445)
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Traveller rating
808
339
78
18
23
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All reviewsthe executive loungesailendra restaurantblue martinisecurity checkmega kuninganwonderful hotelbusiness triproom servicemain restaurantbreakfast spreadrestaurant staffhome away from homefive star hotelfitness centercoffee shopbusiness hotelduty manager
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171 - 175 of 1,266 reviews
Reviewed 5 August 2017

This Marriott is one of the best marriotts I have ever stayed in hands down. The staff are so friendly and nothing is a problem for them to do to make your stay not just special but outstanding. The team in the Executive lounge, Avlia,...More

2  Thank Chris S
Response from JKTJW-GM, Hotel Manager at JW Marriott Hotel JakartaResponded 6 August 2017

Dear Chris S, It is such a pleasure to receive an extensive compliment in regards with the services provided by the entire team. I have conveyed your positive feedback towards the Executive Lounge team and the others who are joining me in anticipating your next...More

Reviewed 31 July 2017

I stayed at JW Marriott when I visited Jakarta last December. Reflecting on such a positive previous experience, I was expecting a similar level of service when I stayed there again last June. Impressively, one of the hotel staff remembered me when I first checked-in....More

Thank Gerry C
Response from JKTJW-GM, Hotel Manager at JW Marriott Hotel JakartaResponded 1 August 2017

Dear Gerry C, It is such a pleasure to have you back at the hotel and we are very delighted that the service provided was still up to your expectation. Your positive feedback had been shared with the entire team to continuous motivate them in...More

Reviewed 29 July 2017 via mobile

I stayed 1 night for business The location is in the heart of kuningan and only 10 minutes to lotte ciputra mall which is a very nice mall. Check in and out is very easy The room is spacious and provide great city view. Bed...More

Thank valent f
Response from JKTJW-GM, Director of Rooms at JW Marriott Hotel JakartaResponded 30 July 2017

Dear valent f, I am delighted to hear that you have an enjoyable stay with JW Marriott Jakarta. Your feedback had been shared with the team who are joining me to anticipate your next visit with us. I will be very happy to ensure that...More

Reviewed 28 July 2017

Great variety of food, nice selection of restaurants and superb Chef! All members of the staff are excellent! Very high quality of service in classical environment! Staying at the JW Marriott Hotel Jakarta is mandatory! #excellenthungarianchefinjakartaMore

Thank Vargaz1968
Response from JKTJW-GM, Hotel Manager at JW Marriott Hotel JakartaResponded 30 July 2017

Dear zolt_nv804, Thank you for taking time in sharing a review with us. It is such a pleasure to know that you enjoyed the food in our restaurant and our Executive Chef had met your expectation. Your valuable feedback will be shared immediately with him...More

Reviewed 27 July 2017 via mobile

Our family stayed at one of the suite at JW Marriott about couple of months a go. The room was clean and service was excellent as always. I would like to see more variation on the breakfast buffet menu at Syailendra but so far it...More

Thank Angela leonora P
Response from JKTJW-GM, Director of Rooms at JW Marriott Hotel JakartaResponded 28 July 2017

Dear Angela leonora P, With a mission to provide superior customer services, we are delighted to hear that we have met your expectation and you were enjoying your recent stay at JW Marriott Jakarta. I have shared your valuable feedback with our Executive Chef as...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Free Parking
Free Internet
Breakfast included
Room Service
Bar/Lounge
Spa
Hotel Amenities
Business Centre with Internet Access
Free Parking
Wheelchair Access
Breakfast included
Children Activities (Kid / Family Friendly)
Room Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Non-Smoking Hotel
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Outdoor pool
Details
Price range
US$105 - US$226 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Romantic Hotel in Jakarta
#10 Business Hotel in Jakarta
#21 Spa Hotel in Jakarta
#24 Luxury Hotel in Jakarta
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
Details
Price range
US$105 - US$226 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Romantic Hotel in Jakarta
#10 Business Hotel in Jakarta
#21 Spa Hotel in Jakarta
#24 Luxury Hotel in Jakarta
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
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Traveller (680)
Room & Suite (306)
Dining (105)
Pool & Beach (26)
Business Centre & Event Rooms (16)
Family and Play Areas (1)
Questions & Answers
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Mark H
11 August 2018|
AnswerShow all 3 answers
Response from Huy P | Reviewed this property |
There is also 2 USB plugs bedside too.
2
Votes
TravelinDude-69
4 August 2017|
AnswerShow all 3 answers
Response from mirko m | Reviewed this property |
I have no idea, never tried. Why would you have a sauna in Jakarta ????
0
Votes
silveritte
17 July 2017|
AnswerShow all 2 answers
Response from Aaron V | Reviewed this property |
It depends which departments you want to contact sales / reservation or customer care.
0
Votes
Room Tips
"Face the green area at the back of the hotel"
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"Higher floor rooms give a good view of Jakarta."
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"Rooms on higher floor"
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"high floor with city view"
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