We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers: Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Their 5-Star ratings experience stopped at the entrance lobby. From there on, it slid down. By the time you reach their bathroom, you wonder what kind of hotel they were trying to run. They provided two old discoloured bath towels in the bathroom. Luckily, we...More
Hotel ambience is very good. Staff is very much supportive. Cleanliness is very much on higher side. Good appearance. Breakfast variety on top level. Bakery products are nice. Restaurant staff is always cooperative. Nice to stay again. Rooms are big spacious with modern aminities. Love...More
My Husband and I are staying here on Holidays , really recommend this Hotel if you like staying in a lovely suite .
Plenty of room , wonderful comfortable king size bed , great location to ITC Mangga Dua for Shopping .
Staff very helpful...More
The hotel is well located: around 30 - 45 minutes from the airport, in addition to be connected to a huge shopping center. The staff are very friendly and the WiFi is good. The swimming pool area is also very clean. Regarding our room, it...More
-no room key until 3.30 pm and must queing for so long at reception
-holes in bedsheet and pillow cover. gotta ask for replacement
-no floormat in the bathroom. there is a water leakage and it made the floor slippery everytime we use...More
I think it doesn't need an extra bed because based on my experiences , all 4 or 5 stars hotels let kid under 12 years old to stay in free in one room..but for breakfast we need to pay more for our kid..because in this hotel... More
I think it doesn't need an extra bed because based on my experiences , all 4 or 5 stars hotels let kid under 12 years old to stay in free in one room..but for breakfast we need to pay more for our kid..because in this hotel my 4 years old daughter had to pay additional breakfast.