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Mandarin Oriental, Jakarta

Booking.comUS$172*
View Deal
#3 of 453 Hotels in Jakarta
Certificate of Excellence
02/04/2017 03/04/2017
1 room 2 adults 0 children
US$172*
US$203*
US$172*
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Mandarin Oriental, Jakarta
Mandarin Oriental, Jakarta
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1,149 Reviews from our TripAdvisor Community

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Showing 966: English reviews
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Reviewed 1 week ago

Great hotel- the suite was amazing, the free standing tub to die for, the happy hour on the 21st floor incredible, and the breakfast incredible. Staff were friendly and helpful to the extreme. I will always choose Mandarin on future trips to Indonesia and when I travel elsewhere in the region.

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Helpful?
Thank Kelley L
Paris, France
HOTEL’S FAVOURITE REVIEW
Reviewed 3 weeks ago

The Mandarin Oriental Jakarta is very nearly a flawless hotel. From the moment of arrival until departure the staff here endeavour to make one's stay a pure pleasure. The rooms are, as every reviewer notes, really large and decorated in an elegant, contemporary style that combines tradition and modernity. Happily the room technology is perfectly calibrated so that both geeks...

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Helpful?
Thank lebaronb
About Hotel's Favourite Review
MOJKT, Director of Rooms at Mandarin Oriental, Jakarta, responded to this review

Dear Mandarin Oriental Guest, Thank you for choosing Mandarin Oriental Jakarta as your choice of residence while staying in Indonesia. I really appreciate you have taken the opportunity to share your experience with us and even more glad to read that you had a flawless experience. At Mandarin Oriental Jakarta we really strive to deliver the most flawles and personalised...

London, United Kingdom
Reviewed 1 week ago

Our entire experience of this hotel was marred by the theft of a significant amount of cash while on hotel premises. The incident was captured on CCTV, yet the hotel security took no action to identify the perpetrators nor offered us any compensation for our loss. The hotel promised to conduct an internal investigation yet there was no follow-up contact...

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1Thank Justagirl28
Washington, District of Columbia, United States
Reviewed 1 week ago

I stayed here for one night in February as I was transiting back to the U.S. I had scheduled a vehicle pick-up from the airport so as soon as I reached the entry to the hotel, I was met by a staff-member, Tiffany, whom greeted me by name and escorted me straight to my room where I checked in. This...

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Helpful?
Thank Nikhil P
London, United Kingdom
Reviewed 2 weeks ago

It was a great pleasure to stay in MO Jakarta. One can expect great quality of the bed to ensure a good night sleep; good selection of restaurants and bars, and all facilities you need. Highly recommend the Li Feng restaurant inside, serving authentic Chinese food.

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Helpful?
Thank labellapomodora
MOJKT, Directo of Rooms at Mandarin Oriental, Jakarta, responded to this review

Dear Mandarin Oriental Guest, First of all, I would like to thank you for having taken the time to share your recent experience with us on this forum. I am extremely delighted to read that you have throughly enjoyed your stay and found our bed of great quality. We have carefully selected the best matresses available and customised especially for...

Denpasar, Indonesia
Reviewed 2 weeks ago

The hotel place at the heart of Jakarta,,,,so easy to go some place. once his hotel employees are friendly, all requests immediately always fulfilled.they were very helpful at all my work in the hotel

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Helpful?
Thank oriondps
MOJKT, Director of Rooms at Mandarin Oriental, Jakarta, responded to this review

Dear Mandarin Oriental Guest, I am delighted to read that you find our hotel in the perfect strategic location and you can reach all your places of interest. At Mandarin Oriental, we pride ourselves to deliver the best personalised service in Jakarta and I am glad that you were able to expeirence at first hand. I would like to thank...

Singapore, Singapore
Reviewed 2 weeks ago

I have been staying at Mandarin Jakarta many times, and I always satisfied with my stay, the service is excellent, the room quality is very good, in my last stay got free upgrade, in room dining was very good, will come back soon

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Helpful?
Thank Mukhlisin2016
MOJKT, Director of Rooms at Mandarin Oriental, Jakarta, responded to this review

Dear Mandarin Oriental Guest, I would like to thank you sincerely for having taken the time to write to us and share your recent experience in this forum. I was delighted to read that you consistently feel satisfied about the service that you receive when staying with us at Mandari Oriental Jakarta. It is a real pleasure to know that...

Juneau
Reviewed 2 weeks ago via mobile

No place better than this hotel. The service is impeccable. The venue is fantastic. The location is ideal. I feel very lucky to have passed through this place four times now and although each time was great, each time after was even better.

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Helpful?
Thank Mike G
MOJKT, Director of Rooms at Mandarin Oriental, Jakarta, responded to this review

Dear Mandarin Oriental Guest, Thank you very much for your generous comments. I was extremely delighted to read that you thoroughly enjoyed our hospitality on your recent visit. My team and I hope that this will becoming your residence of choice while travelling to Jakarta. If would require any reservation assistance on the next occasion you wish to travel to...

Sandy, United Kingdom
Reviewed 3 weeks ago

The Mandarin Jakarta is a beautiful property. The rooms are of the highest standards, size, décor and cleanliness. The staff are polite, efficient and helpful. We know the Mandarin brand having stayed in the Hong Kong Mandarin before, equally impressive. This was our first time at the Jakarta property. Providing the tariff remains attractive it would be our destination of...

Review collected in partnership with this hotel
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Thank David K
MOJKT, Director of Rooms at Mandarin Oriental, Jakarta, responded to this review

Dear Mandarin Oriental Guest, It was a pleasure to read that you enjoyed your stay with us during your recent visit in Jakarta. I was very delighted to know that you found our hotel beautiful and you enjoyed our room product as well. I have share your generous comments with the rest of my team and if you want to...

Singapore, Singapore
Reviewed 15 February 2017

Excellent service of staffs and spacious room with clean facilities. It was a valuable stay. I heard that it has a good French restaurant, but I could not experience good taste of that restaurant as I had limited time to stay at hotel.

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Helpful?
Thank ChulminSGP
MOJKT, Director of Rooms at Mandarin Oriental, Jakarta, responded to this review

Dear Mandarin Oriental Guest, First of all, I would like to thank you for having taken the time to review Mandarin Oriental Jakarta on this forum. I was glad to read that your enjoyed your stay and you found it comfortable and at your liking. I have shared your positive comments with the rest of my team and we all...

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02/04/2017 03/04/2017
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Amenities

Highlights
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Shuttle Bus Service
  • Babysitting
Official Description (provided by the hotel)
With the warmth of Indonesian hospitality and the levels of service for which Mandarin Oriental is renowned, Mandarin Oriental, Jakarta offers exemplary personalised service in luxurious surroundings. Located in the heart of the city, the hotel is an oasis of 21st-century luxury with 272 spacious guest rooms, including 24 suites and a variety of award-winning restaurants and bar concepts, which become the meeting place of choice for hotel guests and the local community. The state-of-the-art meeting and banqueting facilities also provide the best venues for both business and social events. ... more   less 

Additional Information about Mandarin Oriental, Jakarta

Address: Jln. M.H. Thamrin 81 | P.O Box 3392, Jakarta 10310, Indonesia
Region: Indonesia > Java > Jakarta
Price Range: RM815 - RM1,333 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Mandarin Oriental, Jakarta 5*
Number of rooms: 272
Reservation Options:
TripAdvisor is proud to partner with Mandarin Oriental, Booking.com, Hotels.com, Agoda and Jetsetter so you can book your Mandarin Oriental, Jakarta reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Mandarin Oriental, Jakarta Hotel Jakarta
Mandarin Jakarta
Jakarta Mandarin Oriental
Hotel Style:
#1 Business Hotel in Jakarta
#1 Family Hotel in Jakarta
#1 Romantic Hotel in Jakarta
#3 Spa Hotel in Jakarta
#3 Luxury Hotel in Jakarta
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Questions & Answers

Here's what travellers have asked, with answers from Mandarin Oriental, Jakarta staff and other travellers.
8 questions
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Questions? Get answers from Mandarin Oriental, Jakarta staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Sign up on their website for perks like free wifi when booking directly.”
 of 5 bubbles NikhilP105, 13 Mar 2017 | Read review
“try to book room facing the welcome statue”
 of 5 bubbles Mukhlisin2016, 8 Mar 2017 | Read review
“Premier room definitely”
 of 5 bubbles carolinecG7147MC, 7 Feb 2017 | Read review
“Pick one with a view to the city”
 of 5 bubbles MinecarftLover, 6 Jan 2017 | Read review
“Book for a room overlooking the "Bundaran HI"”
 of 5 bubbles patrickls2014, 5 Jan 2017 | Read review
5 of 5
Booking.com
US$172* /night
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Mandarin OrientalUS$203
Hotels.comUS$172
Expedia.comUS$172
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Prices are for 1 room, 2 adults
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