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Mandarin Oriental, Jakarta

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Mandarin Oriental, Jakarta
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1,108 Reviews from our TripAdvisor Community

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There are newer reviews for Mandarin Oriental, Jakarta
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Showing 933: English reviews
Singapore
1 review
Reviewed 3 weeks ago

Good location, first class security checks, clean and spacious rooms providing better than average toiletries, comfortable beddings. The food and ambience in their F&B outlets are worth a visit. The spa is world class and gives you good value for money.

Review collected in partnership with this hotel

Helpful?
Thank CHPoon
MOJKT, Director of Rooms at Mandarin Oriental, Jakarta, responded to this review

Dear Mandarin Oriental Guest, Thank you very much for your recent and generous comments about Mandarin Oriental Jakarta. I was delighted to hear that you have enjoyed your stay and appreciate all our efforts to keep our hotel safe for all our patrons. All the team at the hotel is striving to ensure that our guests can enjoy a calm,... More 

Leesburg, Virginia
Level Contributor
20 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 4 weeks ago

After dealing with the traffic and general hustle bustle of downtown Jakarta, the Mandarin is an oasis. Wonderful rooms, extremely helpful staff, great executive lounge! Will always try here first when booking a room in Jakarta.

Helpful?
Thank Karligirl57894
MOJKT, Director of Rooms at Mandarin Oriental, Jakarta, responded to this review

Dear Mandarin Oriental Guest, I am extremely delighted to read that when you stay at Mandarin Oriental Jakarta you feel like an oasis and you finally relax and being looked after well by my team. Thank you very much for your generous comments and I will certainly share them with my team. My Team and I hope to have the... More 

Jakarta, Indonesia
1 review
Reviewed 4 weeks ago

Good hotell, i love ambient design room n bathroom here... im stay 1 night junior suite,im so enjoy n comfort.. but im not lucky to swimming because the facility undercontruction... but overall okey for stay in mandarin

Review collected in partnership with this hotel

Helpful?
Thank 974shintaw
MOJKT, Director of Rooms at Mandarin Oriental, Jakarta, responded to this review

Dear Mandarin Oriental Guest, Thank you very much for having taken the time to review your recent experience at Mandarin Oriental Jakarta. I truly appreciate it. I apologise that you could not use our pool in this occasion. However I would like to assure you that this is the commitment from our side to always upgrade our facilities and keep... More 

Tangerang
Level Contributor
10 reviews
8 hotel reviews
Reviewed 29 October 2016 via mobile

My sister stayed here for a business trip. It's just a moment after her birthday and I asked guest relation if they can do something in effort to her birthday surprise. They gave an amenity of birthday surprise cake and upgraded my sister's room to one room that faces the heart of Jakarta, welcome monument. Thanks to Guest Relation Executive,... More 

Helpful?
Thank rizkysaps
MOJKT, Director of Rooms at Mandarin Oriental, Jakarta, responded to this review

Dear Mandarin Oriental Guest, First of all, I would like to sincerely thank you for your generous comments and also for having chosen Mandarin Oriental Jakarta as your choice of residence to celebrate such an important occasion in your family. I will certainly share your praises with Carla, Yuki and Susiana. They all will be delighted to hear from you.... More 

New Orleans, Louisiana
1 review
Reviewed 28 October 2016

It has been about 8 months since my last stay at the Mandarin, so I did not know what to expect. As always the Mandarin delivered and my stay was wonderful as always with staff taking care of me with whatever I needed. Clean rooms and great amenities. I look forward to my next trip so I can be spoiled... More 

Review collected in partnership with this hotel

Helpful?
Thank robertjoseph71
MOJKT, Director of Rooms at Mandarin Oriental, Jakarta, responded to this review

Dear Mandarin Oriental Guest, It was a great pleasure to welcome you back after 8 months again. I am delighted to read that you found everything perfect and that you throughly enjoyed your stay. I will certainly share your generous comments with the rest of the team and we are all looking forward to welcoming you back soon and spoil... More 

Palembang
1 review
Reviewed 25 October 2016

Excellent stay experience from the heart of Jakarta. I like the food, the ambience, room, amenities, and Especially TV Channel which provides beIN for football match. Keep up the good work. Cant wait for another stay at Mandarin Jakarta.

Review collected in partnership with this hotel

Helpful?
Thank dhikaaryap
MOJKT, Director of Rooms at Mandarin Oriental, Jakarta, responded to this review

Dear Mandarin Oriental Guest, It was a real pleasure to have you staying with us and thank you for having chosen Mandarin Oriental Jakarta as your choice of Residence. I was delighted to read that you had an excellent experience and you throughly enjoyed our hospitality, especially the wide variety of TV Channels. I will share your generous comments with... More 

Surabaya, Indonesia
Level Contributor
87 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed 24 October 2016

everything during this short stay was spot on. Fast check-in, friendly and efficient personnel and service, spacious room, tasty breakfast. Really nothing to complain about. Location in the middle of city and business district is ideal. Can walk to shopping mall, embassy and other nearby venues.

Review collected in partnership with this hotel

Helpful?
Thank rsnsr
MOJKT, Director of Rooms at Mandarin Oriental, Jakarta, responded to this review

Dear Mandarin Oriental Guest, I would like to thank you sincerely for having chosen again as your residence while in Jakarta, Mandarin Oriental. We were delighted to have you back and glad to read that once again you have throughly enjoyed our hospitality. Here, at Mo Jakarta the whole team always strive to deliver the best level of service to... More 

Australia
Level Contributor
81 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
Reviewed 22 October 2016

You know you're in for a treat when you stay at the Mandarin Oriental with the attention to detail evident in every facet of the room. Service from the reception to housekeeping staff is attentive, really look after their guests and you never have to ask for anything twice. The room itself is wonderful, with separate bathroom (excellent shower +... More 

Helpful?
Thank SushiTravelDiaries
MOJKT, Director of Rooms at Mandarin Oriental, Jakarta, responded to this review

Dear Mandarin Oriental Guest, First of all, I would like to thank you sincerely for having taken the time to review and share on this forum your recent stay with us. It was a real pleasure to have you staying with us and I am delighted to read that you felt pampered and enjoyed your stay with us. I hope... More 

Level Contributor
11 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 18 October 2016 via mobile

amazing service exactly what you would expect from this brand nothing is left to chance with very attentive staff and amazing room quality with a real detail to finishing such as built in multi plug adapters

Helpful?
Thank adolohe
MOJKT, Director of Rooms at Mandarin Oriental, Jakarta, responded to this review

Dear Mandarin Oriental Guest, It is with sincerest appreciation, that I write to you to thank you for sharing your recent stay with us. I will certainly share your generous comments to the rest of the team. At Mandarin Oriental Jakarta, we always strive to deliver the highest level of service for our patrons and delight me throughout their stay... More 

New York City, New York
Level Contributor
78 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed 17 October 2016

My home away home in Jakarta. Mandarin Jakarta makes me look forward to long miserable business trips. It's probably the most consistent hotel in terms of service and quality . I usually stay in Fourseasons , JwMariott and better brands of Hilton but Mandarin in general and Jakarta in particular stands out .

Review collected in partnership with this hotel

Helpful?
Thank AABereket
MOJKT, Director of Rooms at Mandarin Oriental, Jakarta, responded to this review

Dear Mr. Bereket, I hope you had a good journey back home. Once again I would like to sincerely thank you for your loyalty to Mandarin Oriental Jakarta and I am so delighetd to read that you always look forward to stay with us. It is a great pleausure to have you with us and I will take the opportunity... More 

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Amenities

Highlights
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Shuttle Bus Service
  • Babysitting
Official Description (provided by the hotel)
With the warmth of Indonesian hospitality and the levels of service for which Mandarin Oriental is renowned, Mandarin Oriental, Jakarta offers exemplary personalised service in luxurious surroundings. Located in the heart of the city, the hotel is an oasis of 21st-century luxury with 272 spacious guest rooms, including 24 suites and a variety of award-winning restaurants and bar concepts, which become the meeting place of choice for hotel guests and the local community. The state-of-the-art meeting and banqueting facilities also provide the best venues for both business and social events. ... more   less 

Additional Information about Mandarin Oriental, Jakarta

Address: Jln. M.H. Thamrin 81 | P.O Box 3392, Jakarta 10310, Indonesia
Region: Indonesia > Java > Jakarta
Price Range: RM836 - RM1,423 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Mandarin Oriental, Jakarta 5*
Number of rooms: 272
Reservation Options:
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Also Known As:
Mandarin Oriental, Jakarta Hotel Jakarta
Mandarin Jakarta
Jakarta Mandarin Oriental
Hotel Style:
#1 Romantic Hotel in Jakarta
#1 Business Hotel in Jakarta
#1 Family Hotel in Jakarta
#3 Luxury Hotel in Jakarta
#3 Spa Hotel in Jakarta
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Questions & Answers

Here's what travellers have asked, with answers from Mandarin Oriental, Jakarta staff and other travellers.
7 questions
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Kuala Lumpur, Malaysia
3 months ago
Washington DC, District of Columbia
10 months ago
Sydney
New York City, New York
over a year ago

See all questions (7)

Questions? Get answers from Mandarin Oriental, Jakarta staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Club Room floor is the way to go....”
 of 5 bubbles OnTravel4Ever, 27 Nov 2016 | Read review
“excellent views of the City (and roundabout !) from the 16th floor”
 of 5 bubbles 454Ian, 16 Nov 2016 | Read review
“Higher floors have better views.”
 of 5 bubbles alexanderm326, 10 Nov 2016 | Read review
“Club lounge is at level 21 and floors above have a great view.”
 of 5 bubbles SushiTravelDiaries, 21 Oct 2016 | Read review
“Rooms are A class and Hotel centrally located in Jakarta. Staff are very friendly and food is great.”
 of 5 bubbles U9470AZmartinp, 6 Oct 2016 | Read review
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