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Alila Jakarta

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#27 of 456 Hotels in Jakarta
Certificate of Excellence
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1 room 2 adults 0 children
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Alila Jakarta
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851 Reviews from our TripAdvisor Community

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Showing 605: English reviews
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Minneapolis, Minnesota
Reviewed 6 days ago NEW

Its a nice oasis in the insanity that is Jakarta. Really nice rooftop pool but a lack of guest takes away from what could be a fun atmosphere. Pool bar was basically abandoned, but it made sense since so few visitors were in the hotel. The gym is amazing, especially for Jakarta, with a downstairs yoga room and steam/sauna. Room...

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Helpful?
Thank clinden87
AlilaJkt, Guest Relations Manager at Alila Jakarta, responded to this review

Dear Valued Guest, Greetings from Alila Jakarta. We sincerely appreciate that you have taken the time to rate our hotel on TripAdvisor. It was a pleasure to have you as our guest and we are so happy to learn that our facilities and services have met your expectations. We are looking forward to welcome you back soon at Alila Jakarta....

Surabaya, Indonesia
Reviewed 1 week ago NEW

Great welcoming when arrive. Staffs were pleasant during the whole stay and attentive. The rooms need some renovation, the breakfast was really good and also enjoy the cocktail at their Excecutive lounge

Review collected in partnership with this hotel
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Thank fauziaalbba
AlilaJkt, Guest Relations Manager at Alila Jakarta, responded to this review

Dear Fauzia, Greetings from Alila Jakarta. Thank you for choosing our hotel as your preferred destination and for posting a review on your last stay with us on TripAdvisor. It is a great pleasure to know that you have enjoyed your stay at our hotel and our services have fulfilled your satisfaction. Once again thank you for sharing your experience...

Denpasar, Indonesia
Reviewed 1 week ago

What I most like is the location, my view and my breakfast. The location is very central, near to most the tourism object in jakarta such as Cathedral, Istiqlal Mosque, Presidential Palace, Pasar Baru, Old Batavia and the road Pecenongan is known for their 24 Hours foods, restaurant, food hawker, you name it. My room is located at the high...

Review collected in partnership with this hotel
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Thank Balidj78
AlilaJkt, Guest Relations Manager at Alila Jakarta, responded to this review

Dear Valued Guest, Greetings from Alila Jakarta. Thank you very much for having stayed in Alila Jakarta and for having reviewed our hotel on TripAdvisor with 5 stars. We are very happy to know that you had a great time in our hotel and enjoyed the location, the view from your room and the breakfast. We look forward to welcoming...

Reviewed 1 week ago

It a nice hotel with good location. Below is full of local food. i would say the disappointment is that the room design is very outdated, as there is not centralise switches for all the light. The lighting inside there room is too dark. Internet is very unstable and always got disconnected. Internet speed is slow too. As a biz...

Review collected in partnership with this hotel
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Helpful?
Thank eddiengiam
AlilaJkt, Guest Relations Manager at Alila Jakarta, responded to this review

Dear Valued Guest, Greetings from Alila Jakarta. Thank you for taking the time to write us a review and share your feedback with us. We are very much concerned with some deficiencies you experienced during your stay with us and we apologize if we did not meet your expectations. We have well noted your remarks and will certainly take them...

Kuala Lumpur, Malaysia
Reviewed 1 week ago via mobile

I arrived with really high expectations of this hotel being on standards to the typical Indonesian boutique hotels, just as what they're promoting themselves to be. The only positive aspects of this hotel are its comfy beds and proximity to the 'free' tourist buses (which comes every hour sporadically). However Go-jek or for hire motorbikes are aplenty and easy to...

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Helpful?
Thank drakulaed
AlilaJkt, Guest Relations Manager at Alila Jakarta, responded to this review

Dear Valued Guest, Greetings from Alila Jakarta. We would like to thank you for sharing your experience, your feedback is very important to us. Please accept our apologies for the technical issue that you have encountered, indeed we had a problem with our hot water system and we are sincerely sorry for the inconvenience during the time that we fixed...

Reviewed 2 weeks ago

The location is right in the centre of food district in Jakarta. Very convenience for those who seek for culinary experience. Besides, it also close to numerous important government ministry building. About the hotel itself, check in experience was ok, the hotel is well-maintained I suppose given the age is 10 years+. I slept in extra bed for a night,...

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Helpful?
Thank Immanuella N
AlilaJkt, Guest Relations Manager at Alila Jakarta, responded to this review

Dear Immanuella, Greetings from Alila Jakarta. Thank you very much for having stayed in Alila Jakarta and for having reviewed our hotel on TripAdvisor. We are happy to learn that you had a good time during your stay in our hotel, therefore we would like to apologize that you couldn't enjoy the pool as we has a private event on...

Denpasar, Indonesia
Reviewed 2 weeks ago via mobile

During a recent business trip, I stayed for a night at Alila Jakarta in their Executive Suite. Despite the old age (more than 15yo), the suite, the furniture, the building and its facilities are surprisingly well maintained and still look impeccable. The atmosphere is soothing and relaxing, I almost forget that I am in the Metropolis City of Jakarta. Alila...

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Helpful?
Thank evippsr
AlilaJkt, Guest Relations Manager at Alila Jakarta, responded to this review

Dear Evi, Greetings from Alila Jakarta. It was a great pleasure having you stay with us during your recent trip to Jakarta. We are truly grateful for your positive feedback and are happy to know that you had a pleasant stay with us. Your comments have been shared with Salman and the rest of the team. We certainly look forward...

Toledo, Ohio
Reviewed 3 weeks ago

Nice Hotel, needs some update specially the carpet in the hallways. Buffet uses import meat, which I don't eat. I only eat local slaughtered meat. Lobby not impressive, could be better. rest is all fine. location in a low standard area, but it was centrally located for my work.

Review collected in partnership with this hotel
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Thank adnane124
AlilaJkt, Guest Relations Manager at Alila Jakarta, responded to this review

Dear Adnane, Greetings from Alila Jakarta. We sincerely appreciate that you have taken the time to rate our hotel on TripAdvisor. It was our great pleasure to have you as our guest and to learn that we met your expectations. Thank you also for your constructive remark about the carpet in the hallways that we plan to replace this year....

Kuala Lumpur, Malaysia
Reviewed 3 weeks ago

Given the age of the hotel Alila Jakarta in the Pecenongan suburb, is more than 15 years old and the reasonable rate at which I got the rooms (thanks Agoda) I didn't raise my expectations that much in the beginning. To my surprise, I was blown away at the level of service I experienced here. Every single one of the...

Review collected in partnership with this hotel
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Thank Shivmarkkumar
AlilaJkt, Guest Relations Manager at Alila Jakarta, responded to this review

Dear Shivnesh, Greetings from Alila Jakarta. Thank you for taking the time to write us such a fabulous review, we are really happy to know that you had a pleasant and enjoyable stay with us during your recent business trip in Jakarta. Thank you for the details that you provided in your review, especially those that highlight about our service...

Reviewed 3 weeks ago via mobile

A night after went out with friends, we returned to hotel a bit late and smell a very strong cigarette at the corridor. It was really annoying when you find someone smoked at Non smoking floor. The worst thing happened is the aircon was not worked properly. It was not a convenience stay at all. Really out expectation!

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Helpful?
Thank summerbreeze80
AlilaJkt, Guest Relations Manager at Alila Jakarta, responded to this review

Dear Valued Guest, Greetings from Alila Jakarta. Thank you for taking the time to write us a review and share your feedback with us. We are very much concerned with some deficiencies you experienced during your stay with us and we apologize if we did not meet your expectations. We have noted your comments and addressed them to the corresponding...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free Parking
  • Spa
  • Breakfast included
  • Free High Speed Internet ( WiFi )
Food & drink at the hotel
Buzz Restaurant
Buzz Restaurant
Cuisines: International, Asian, Indonesian
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Conceived as a haven of relaxation and contemporary style, Alila Jakarta offers a cool, modern retreat for young urbanites and executives. The clean, modern lines of our stylish Jakarta hotel embrace an abstract-minimalist interior combining functional office space and chic living areas. Executives are well served by the business centre and a choice of ten meeting rooms with capacities for up to 500 people. Aside from modern business facilities, our elegant hotel in Jakarta offers a range of leisure services. Dine and entertain in its vibrant restaurants and cafe. Relax with natural spa treatments at Spa Alila. ... more   less 

Additional Information about Alila Jakarta

Address: Jl. Pecenongan 7-17, Jakarta 10120, Indonesia
Region: Indonesia > Java > Jakarta
Price Range: RM255 - RM365 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Alila Jakarta 5*
Number of rooms: 246
Reservation Options:
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Also Known As:
Alila Jakarta Hotel Jakarta
Alila Hotel Jakarta
Hotel Style:
#13 Romantic Hotel in Jakarta
#22 Spa Hotel in Jakarta
#26 Luxury Hotel in Jakarta
#38 Business Hotel in Jakarta
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Questions & Answers

Here's what travellers have asked, with answers from Alila Jakarta staff and other travellers.
8 questions
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Questions? Get answers from Alila Jakarta staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Pool View and booked executive room and high floor”
mkaurow, 14 Mar 2017 | Read review
“Room with executive lounge access, higher floors, pool view”
swongxl, 14 Mar 2017 | Read review
“In the recent months, I have notice that the room has been running down,which I have in fact facing water tap problem, heater problem, Battery flat in the safe, air con brokerage and mosquitoes in my past 6-8 months. This is affecting me.”
bergkok, 23 Feb 2017 | Read review
“Room on the East side will give you train view”
632aguss, 22 Feb 2017 | Read review
“We asked for and received adjoining and connected rooms which suit a family”
duncanandnicoleg, 25 Jan 2017 | Read review
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