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Sheraton Bandara

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Sheraton Bandara
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554 Reviews from our TripAdvisor Community

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Showing 457: English reviews
Singapore, Singapore
Level Contributor
40 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 2 weeks ago via mobile

I think the brand Sheraton will evoke memories of luxury and glamour however I think this must be one of the least befitting property in the Sheraton group. Stayed here for 2nites as we had a company event at the hotel. The entire property is in a desperate need for a overhaul. Looking very tired. Room was clean and amenities... More 

Helpful?
Thank Jet4worknplay
Suhendy, On behalf of Management at Sheraton Bandara, responded to this review

Dear “Jet4worknplay” Warmest greetings from Sheraton Bandara Hotel, the gateway of Jakarta Thank you for sharing your experience via the TripAdvisor website It is with deep regret to hear that you had an unpleasant stay during your recent visit with us, please accept our sincere apologies for all the shortcomings that you experienced. We do realize that the property had... More 

Ternate, Indonesia
Level Contributor
6 reviews
3 hotel reviews
Reviewed 2 weeks ago

We stay here because our plane was delayed. The hotel itself is huge and so many rooms. we got in the east wing which so far from lobby. Despite that the room was so spacious and also its bathroom. The best thing during our short stay was the hotel breakfast. They have international buffet, different type of food from indonesia,... More 

Helpful?
Thank Nela L
Suhendy, On behalf of Management at Sheraton Bandara, responded to this review

Hello “Nela L” Warmest greetings from Sheraton Bandara Hotel, the gateway of Jakarta Thank you for sharing your stay experience with us via the Tripadvisor website We are pleased to learn that you enjoyed your stay during your recent visit with us. Thank you for your good comments toward our property, breakfast experience in particularly. We have shared your good... More 

Bangkok, Thailand
Level Contributor
14 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 2 weeks ago via mobile

It is resource style hotel near airport Eventhough it is old style but still functioning. At least hot water still hot, bed is comfortable, room space is good. Two bad things are breakfast and bugs and flies in the room. When I entered the room, I noticed the net cover the bed but did not have a clue on it's... More 

Helpful?
Thank Chanchana B
Suhendy, On behalf of management at Sheraton Bandara, responded to this review

Dear Mr. B Chanchana, Warmest greetings from Sheraton Bandara Hotel, the gateway of Jakarta Thank you for participating in the TripAdvisor web regarding your experience stay with us We have reviewed your comments trough at TripAdvisor web and would like to extend our sincere apologies for all the shortcomings that you encountered during your visit with us. On this opportunity... More 

Travellers are raving about these Jakarta hotels

Santiago de Cuba, Cuba
Level Contributor
607 reviews
110 hotel reviews
common_n_hotel_reviews_1bd8 173 helpful votes
Reviewed 3 weeks ago

its proximity to the airport makes its access easy fro travellers as they also offer a foc shuttle service. the staff is nice and efficient the environment is quiet but the room have aged and a some refresh painting and change of curtains is mandatory, see attached photo§

Helpful?
Thank ClubGGG
Suhendy, on behalf of management at Sheraton Bandara, responded to this review

Dear “Club GGG” Warmest greeting from Sheraton Bandara Hotel, the gateway of Jakarta Thank you for sharing your experience via the Tripadvisor website We would like to thank you for your good comments toward our property. As you mentioned, our property location is very ideal for travelers who prefer airport proximity, to avoid the heavy traffic of Jakarta and avoid... More 

London, United Kingdom
Level Contributor
83 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
Reviewed 4 weeks ago via mobile

I stayed here for one night this week on a quick trip to Jakarta. There was a major demonstration in the city the next day so we made the smart choice to stay at the airport, rather than the city, to avoid the blockades. This layout of this site wouldn't be out of place at a beach front location. A... More 

Helpful?
Thank samndan2000
Suhendy, On behalf of Management at Sheraton Bandara, responded to this review

Hello “samndan2000” Warmest greetings from Sheraton Bandara Hotel, the gateway of Jakarta Thank you for sharing your experience via the Tripadvisor website We would like to thank you for your thoughtful review toward our property, your comments have been great inputs for our improvement in the future to come. We do realized that the property had beginning to show her... More 

Level Contributor
21 reviews
Reviewed 5 weeks ago

We stayed here twice when transiting Jakarta. Close resort to the airport. Good service & the airport shuttle is nice. It's what you would expect from a typical Sheraton property. The outdoor grounds & gardens are beautiful and the pool is nice and usually not very busy.

Helpful?
Thank Justin T
Suhendy, Oktavian Sudirman at Sheraton Bandara, responded to this review

Dear “Justin T” Warmest greeting from Sheraton Bandara Hotel, the gateway of Jakarta Thank you for sharing your experience via the Tripadvisor website We would like to thank you for your good comments toward our property. As you mentioned, our property location is very ideal for travelers who prefer airport proximity, to avoid the heavy traffic of Jakarta and avoid... More 

Newmarket, Canada
Level Contributor
49 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
Reviewed 28 October 2016

The Bandara is at the airport, but is like staying at an excellent resort Hotel. All the amenities of a resort: Beautiful pool, gardens, spa, gym and excellent restaurants. All at a reasonable price. The buffet is one of the best I have seen. Excellent quality and great variety. Pool was great. Had a fantastic massage at the best price... More 

Helpful?
Thank Bruce034
Suhendy, On behalf of management at Sheraton Bandara, responded to this review

Hello “Bruce034” Warmest greetings form Sheraton Bandara Hotel, the gateway of Jakarta Thank you for sharing your stay experience via the Tripadvisor website We are very pleased to get good comments from you toward our services and products. It is our aim to make sure every guests feel like home whenever staying with us, and your comments had been a... More 

Melbourne, Australia
Level Contributor
49 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 28 October 2016

I often stay at this Sheraton given it is convenient to the airport and avoids the city traffic. STAFF ARE EXCELLENT. Friendly, helpful and attentive. Rooms are well equipped for business travellers with nice outlooks and a quiet environment. Food is great - breakfast is an event - and casual dining throughout the day is possible from multiple options. Poolside... More 

Helpful?
Thank Brian A
Suhendy, On behalf of management at Sheraton Bandara, responded to this review

Hello “Brian A” Warmest greetings form Sheraton Bandara Hotel, the gateway of Jakarta Thank you for sharing your stay experience via the Tripadvisor website It is a pleasure to learn that you enjoyed your stay during your recent visit with us. As you described our location is very ideal for guests who prefer airport proximity in order to avoid the... More 

Level Contributor
32 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 25 October 2016 via mobile

The hotel has seen better days and is in need of a little make over to give it a facelift. It's mostly clean but not fresh. The place is huge, some dark halls ways, I changed rooms because my first one had a few gnats. But the bed was comfortable, the pool was a great touch, and the food was... More 

Helpful?
Thank Sarah C
Suhendy, On behalf of management at Sheraton Bandara, responded to this review

Dear “Sarah C” Warmest greetings form Sheraton Bandara Hotel, the gateway of Jakarta Thank you for sharing your stay experience via the Tripadvisor website As you mentioned, our location is very ideal for guests who prefer airport proximity to avoid heavy traffic of Jakarta. We do noted your concern regarding the property need facelift, and we would like to inform... More 

Geneva, Switzerland
Level Contributor
39 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 19 October 2016

We stayed one night at the Sheraton Bandara, coming back from the Sunda Strait and flying out to Yogyakarta the day after. I'm glad I didn't book a room in downtown Jakarta as the traffic is utter madness. You'll be very happy to reach the relatively calm hotel grounds after being driven around the chaos they call traffic. Being an... More 

Helpful?
Thank RobertGVA
Edward T, General Manager at Sheraton Bandara, responded to this review

Dear “RobertGVA” Warmest greetings form Sheraton Bandara Hotel, the gateway of Jakarta Thank you for sharing your experience via the Tripadvisor website We have reviewed your comments and would like to assure you that your voice had been heard and will be treated as very valuable inputs for a better future service. As you mentioned, our property location is very... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free Parking
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Meeting Rooms
  • Shuttle Bus Service
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Airport Transportation
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Free Parking
Official Description (provided by the hotel)
Just three kilometres from Soekarno-Hatta International Airport, Sheraton Bandara Hotel offers a unique, five-star, resort-style experience. ... more   less 

Additional Information about Sheraton Bandara

Address: Bandara Soekarno-Hatta | Jl. Tol. Prof. Sedyatmo, Jakarta 19110, Indonesia
Region: Indonesia > Java > Jakarta
Price Range: RM685 - RM1,103 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Sheraton Bandara 4.5*
Number of rooms: 220
Reservation Options:
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Also Known As:
Sheraton Bandara Hotel Jakarta
Sheraton Hotel Jakarta
Sheraton Hotel Bandara
Sheraton Jakarta
Jakarta Sheraton
Hotel Style:
#34 Spa Hotel in Jakarta
#50 Luxury Hotel in Jakarta
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Bandara staff and other travellers.
10 questions
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Questions? Get answers from Sheraton Bandara staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms are nicely spread out in a resort style. If you want to be close to the gym or reception, let the team know on check-in.”
 of 5 bubbles P8958GAbriana, 27 Oct 2016 | Read review
“Quieter rooms face the courtyard, but are very dark”
 of 5 bubbles Rover82, 20 Sep 2016 | Read review
“Third floor in the outer wings is very quiet.”
 of 5 bubbles Kiwibiker2014, 2 Aug 2016 | Read review
“Rooms are spaced out which is ideal for a quiet stay. If you want to be near the gym or pool, let the staff know.”
 of 5 bubbles P8958GAbriana, 12 Jun 2016 | Read review
“take the room facing the lake”
 of 5 bubbles maanz, 2 Jun 2016 | Read review
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