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Sari Pacific Jakarta

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Traveller (442)
Room & Suite (270)
Dining (103)
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Overview
  • Excellent33%
  • Very good43%
  • Average17%
  • Poor5%
  • Terrible2%
Travellers talk about
“pacific lounge”(22 reviews)
“sabang street”(12 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
4 Star Hotel
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Rooms
7 May8 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (884)
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631 results
Traveller rating
221
245
113
38
14
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221
245
113
38
14
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All reviewspacific loungefiesta restaurantsabang streetjapanese restaurantstrategic locationspecial thanksbusiness tripcar free dayother hotelssecond homewalking distancehotel is locatedgrand indonesiafront office staffrooms are spaciousenjoyed my stayfitness center
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1 - 5 of 631 reviews
Reviewed 4 weeks ago via mobile

I have a short business trip here. The hotel was quite old and was just rebranded from sari pan pacific jakartar. Managed by international luxury hotel group. Even the hotel was old, but clean. The staffs were really nice and willing to serve.More

Thank Tonkarn08
Response from Fajar S, General Manager at Sari Pacific JakartaResponded 4 weeks ago

It is always a pleasure to be recognized as “Comfortable Hotel” by our guests and to read that your stay at Sari Pacific Jakarta has met your expectations. This will surely be of great use to other TripAdvisor community readers. We certainly look forward to...More

Reviewed 5 weeks ago via mobile

Been here for 4 nights,old design,furnitures, carpet but near to Thamrin and Tanah Abang & Grand Indonesia. Good foods at their restaurant. Good business facilities, very nice people and helpful staff as wellMore

Thank mrp851
Response from Fajar S, General Manager at Sari Pacific JakartaResponded 4 weeks ago

Thank you for sharing your review with us. We are delighted you appreciated the convenient location of the hotel and the friendliness and assistance of our staff. It is always encouraging for us to learn that our guests are satisfied with our services as it...More

Reviewed 14 March 2018 via mobile

Stayed here for 2 nights, were booked in by our host company. Would never recommend, old smelly rooms, mouldy bathrooms, old fixtures and fittings, slow service. Very bad quality for a grand city like Jakarta.More

Thank Vaidoo
Response from Fajar S, General Manager at Sari Pacific JakartaResponded 20 March 2018

Dear Guest, Thank you for your feedback regarding your recent stay at our hotel. We are disappointed to read of your experience and that we have not meet your expectation. The issues which you have encountered in the room are of an unacceptable nature which...More

Reviewed 4 March 2018

have a very good location and friendly staffs from receptions, doorman, housekeeping. very professional and exceptional !!, clean bed and pillow for sure, except for the wear and tear the rooms have on all the furniture and carpets that looks tired. Management should spend some...More

Thank hpranadjaja
Response from Fajar S, General Manager at Sari Pacific JakartaResponded 5 March 2018

Thank you for sharing your comments as your valuable feedback is essential in our continuous efforts to improve our service standards. We are disappointed to hear that your stay was not up to expectations in certain aspects and your feedback has been shared with the...More

Reviewed 3 March 2018

The location is very good but a little bit noise from the traffics. Services are very good and room is very clean. But all of the bath room facilities are old and have not been working well in last some years.More

Review collected in partnership with Pan Pacific Hotels Group
Thank 241choi
Response from Fajar S, General Manager at Sari Pacific JakartaResponded 13 March 2018

Thank you for sharing your review with us. We are delighted you appreciated the convenient location of the hotel and the level of service provided by our associates.Providing excellent service is at the core of our service commitment to our guests and your kind words...More

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Most Booked Properties in Jakarta, Indonesia
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Free High Speed Internet (WiFi)
Free Parking
Bar/Lounge
Spa
Breakfast included
Hotel Amenities
Business Centre with Internet Access
Room Service
Free Parking
Airport Transportation
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Hot Tub
Outdoor pool
Details
Price range
US$67 - US$198 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#20 Business Hotel in Jakarta
#47 Spa Hotel in Jakarta
#62 Luxury Hotel in Jakarta
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
Details
Price range
US$67 - US$198 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#20 Business Hotel in Jakarta
#47 Spa Hotel in Jakarta
#62 Luxury Hotel in Jakarta
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
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Traveller (442)
Room & Suite (270)
Dining (103)
Pool & Beach (29)
Amenities (90)
Business Centre & Event Rooms (1)
Questions & Answers
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Ghdtreb T
14 July 2017|
AnswerShow all 5 answers
Response from | Reviewed this property |
The use of the swimming pool is definitely free for hotel guest. If the hotel admits the public to its pool by charging a fee, than something is seriously wrong with the hotel! No hotel does that by allowing the public to... More
0
Votes
RichmondSam
27 August 2016|
AnswerShow all 8 answers
Response from Fajar S | Property representative |
Standard and Deluxe room 29sqm Pacific Room 58sqm
2
Votes
Room Tips
"I paid a discounted price when I stayed, for a full price I want a better room not just a good service."
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"Bath room facilities are old and have not exactly been working in last some years."
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"Rooms overlooking the main street are interesting."
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"don't get a non smoking room on a smoking floor"
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