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Sari Pan Pacific Jakarta

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#38 of 450 Hotels in Jakarta
Certificate of Excellence
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1 room 2 adults 0 children
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Sari Pan Pacific Jakarta
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711 Reviews from our TripAdvisor Community

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Showing 515: English reviews
Reviewed 18 December 2016 via mobile

I've been stayed here for many times, always excited with culinary experiences nearby. Since I had many business trip to Jakarta, this year I become a black member of GHA with many advantages. But unfortunately until now I cannot access my account, I already sent an email to GHA and sari pan also. But still there are no feedback at...

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Helpful?
Thank anggakcl
Dean R, General Manager at Sari Pan Pacific Jakarta, responded to this review

Thank you for making Sari Pan Pacific Jakarta your hotel of choice. In reference to your feedback regarding GHA experience, I would like offer you my sincerest apology on behalf of myself and my team. I am also pleased to inform you that we have courtesy into your feedback and assisted you for log in to his Discovery account. Hopefully...

Surabaya, Indonesia
Reviewed 15 December 2016

At the first time we arrived at Sari Pan Pacific we were welcomed by all the lobby staff. Before we entered the entrance door, we need to do the security check. The security check is quite tight although they don't have the X-ray machine. The hotel looks old from the interior. But i think they already upgraded the interior of...

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Helpful?
Thank Rizkiby
Dean R, General Manager at Sari Pan Pacific Jakarta, responded to this review

Thank you for making Sari Pan Pacific Jakarta your hotel of choice. We appreciate your comment with regards to our toilet in bed room, especially the toilet flush button. it is feedback such as yours that enables us to reinforce the quality of our service. We hope this experience will not impair your trust with us and that you will...

Reviewed 14 December 2016 via mobile

Located in the Main Street of Thamrin, walking distance to Starbucks, Burger King and Sarinah. Hotel is considered old fashioned and a bit aging but the staff's service is top notch. I enjoy my stay here, I've been staying here for couple times. I love the spacious room and the variety of breakfast menu.

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Helpful?
Thank RedSrikandi
Dean R, General Manager at Sari Pan Pacific Jakarta, responded to this review

Thank you for making Sari Pan Pacific Jakarta your hotel of choice. Glad to know from our visiting guest, that you really enjoyed the ambience of our hotel and the facilities but most of all our dedicated associates. It was certainly a pleasure for us to be at your service and we all look forward to welcoming you again soon....

Singapore, Singapore
Reviewed 13 December 2016

I was on a 3-day business visit to Jakarta and decided to try the Sari Pan Pacific for it's great location and affordable rates in the heart of the commercial and shopping district along Jalan Thamrin. It's within walking distance of Plaza Indonesia and Sarinah Center. There are many conveniences, eating establishments and shopping malls nearby. I booked a Deluxe...

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Helpful?
Thank jeffreybose
Dean R, General Manager at Sari Pan Pacific Jakarta, responded to this review

Thank you for choosing to stay at Sari Pan Pacific Jakarta and write this review. You join other readers who have mentioned and enjoyed our location in the heart of Jakarta. We appreciate your feedback on the room condition, particularly the condition of our bed room. We look forward to welcoming you at our hotel if travels bring you to...

Reviewed 12 December 2016 via mobile

No doubt the hotel is old and it's time due for upgrading, there are many other benefits that we choose this hotel. The main reason is that it is centrally located and close to many mega malls, especially Grand Indonesia. Secondly, all taxi drivers know this old hotel. I don't have to give them direction. The front desk staff is...

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Helpful?
Thank Christine C
Dean R, General Manager at Sari Pan Pacific Jakarta, responded to this review

Thank you for making Sari Pan Pacific Jakarta your hotel of choice. We are delighted to know that the warm and friendly service provided by our associates has made your trip a most enjoy able one. We were also pleased to know that you found the proximity of our hotel to the bustling Sudirman - Thamrin Road; great convenience for...

Reviewed 9 December 2016

On the upside, the service is good as any of the Pan Pacific I've stayed before. The breakfast spread is good and have a good variety to choose from. On the downside, the rooms desperately needs a make over very soon. The furnitures are dated and has the musky smell. Carpets looks very old and dirty. The toilets have these...

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Helpful?
Thank Jason L
Dean R, General Manager at Sari Pan Pacific Jakarta, responded to this review

Thank you for making Sari Pan Pacific Jakarta your hotel of choice. We are delighted to know that the warm and friendly service provided by our associates has made your trip a most enjoy able one. We will be sure to pass your compliments on to our associates, and we look forward to welcoming you back to the hotel soon!...

Bandung, Indonesia
Reviewed 8 December 2016

Stayed at least a dozen times at Sari Pan Pacific over past year, due to its central location, friendly staff, well-appointed fitness centre and outdoor pool. Breakfast buffet offer exceeds other offers around in town. Hotel interior is a bit traditional, reflecting styles and tastes that have gone by. Take a room at the back side if possible, as those...

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Helpful?
Thank CvB20152015
Dean R, General Manager at Sari Pan Pacific Jakarta, responded to this review

Thank you for making Sari Pan Pacific Jakarta your hotel of choice! We are delighted that you have thoroughly enjoyed your stays with us for the past years. We will ensure your every need was well taken care of, and you had a most enjoyable stay with us. We have taken your feedback constructively in regarding to our facilities. Please...

Reviewed 3 December 2016 via mobile

The room was ok. Had better rooms around the world. The placement of the hotel in the city is perfect. Close to monuments and serveral malls. The staff of Sari Pan Pacific is perfect. Very friendly and are willing to have a short talk while waiting for a taxi. Big thanks to Ibrahim! See you soon!

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Helpful?
Thank Allard P
Dean R, General Manager at Sari Pan Pacific Jakarta, responded to this review

Thank you for choosing to stay at Sari Pan Pacific Jakarta and write this review. You join other readers who have mentioned and enjoyed our location in the heart of Jakarta. It is always a pleasure to be recognized as “Comfortable Hotel” by our guests and to read that your stay at Sari Pan Pacific Jakarta Indonesia has met your...

Bonn, Germany
Reviewed 29 November 2016

Unfortunately this Hotel has been run down in the last years. Renovation should be started immidiately. I would not recommend a stay in this house for the time being. Staff is friendly, breakfast is acceptable, but rooms are really a shame. At least the Standard room that I had (and my colleagues as well) are not as nice as the...

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1Thank Hamburg-Fan
Dean R, General Manager at Sari Pan Pacific Jakarta, responded to this review

Thank you for making Sari Pan Pacific Jakarta your hotel of choice. Thank you for your feedback regarding your recent stay at our hotel. We were disappointed to read that your experience on our guest room was not up to your expectation and extend my sincere apologies for that. However, please rest assured we're work closely together with our Owners...

Jakarta, Indonesia
Reviewed 28 November 2016 via mobile

a very comfortable hotel and thick with typical Indonesian traditions nice place, clean, and fit as the choice of staying in business or holiday frame. facilities provided quite worth it drngan price to be paid

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Helpful?
Thank Permana B
Dean R, General Manager at Sari Pan Pacific Jakarta, responded to this review

Thank you for making Sari Pan Pacific Jakarta your hotel of choice. We are very pleased to read that you appreciated the friendliness and assistance of our staff and enjoyed your visit in our hotel. It is always encouraging for us to learn that our guests are satisfied with our services as it is what we strive for every day....

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Spa
  • Breakfast included
About the property
  • Wheelchair Access
Food & drink at the hotel
Keyaki
Keyaki
Cuisines: Japanese, Sushi, Asian
Cafetaria Sari Pan Pacific
Cafetaria Sari Pan Pacific
Cuisines: Asian, Indonesian
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Located right in the heart of Jakarta's prestigious commercial shopping, dining and entertainment districts, Sari Pan Pacific Jakarta Hotel is the perfect choice for your stay in Jakarta. Just 35 minutes away from Jakarta's Soekarno Hatta International Airport, it is also close to Jalan Thamrin, the most famous Boulevard in Central Jakarta. Most airline offices, major business offices, several embassies and a leading department store are just a few minutes walk away from the hotel. The Sari Pan Pacific Jakarta Hotel has won the Adikarya Wisata Award three times for exceeding hospitality achievement and dedication to support tourist development. Above all, here at Jakarta’s preferred business address, we seek to provide five-star service, always. ... more   less 

Additional Information about Sari Pan Pacific Jakarta

Address: Jl. M.H. Thamrin 6, Jakarta 10340, Indonesia
Region: Indonesia > Java > Jakarta > Menteng
Price Range: RM355 - RM498 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sari Pan Pacific Jakarta 4*
Number of rooms: 400
Reservation Options:
TripAdvisor is proud to partner with Pan Pacific Hotels Group, Hotels.com, Ctrip TA, Agoda, Expedia, Cheap Tickets, Priceline, Asiatravel.com Holdings, Booking.com and Travelocity so you can book your Sari Pan Pacific Jakarta reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Sari Pan Pacific Jakarta Hotel Jakarta
Pan Pacific Jakarta
Jakarta Pan Pacific
Hotel Style:
#20 Business Hotel in Jakarta
#21 Family Hotel in Jakarta
#26 Spa Hotel in Jakarta
#37 Luxury Hotel in Jakarta
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Questions & Answers

Here's what travellers have asked, with answers from Sari Pan Pacific Jakarta staff and other travellers.
1 question
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Vancouver, Canada
6 months ago

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Questions? Get answers from Sari Pan Pacific Jakarta staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Beautiful.”
 of 5 bubbles 714mrj, 14 Feb 2017 | Read review
“Improve cleanline of bedcover, sprei, pillow cover”
 of 5 bubbles kuwatr, 14 Feb 2017 | Read review
“to gate a good view select a room facing the street thamrin, especially in Sunday you can see car free day condition from your room”
 of 5 bubbles yandimukhdar, 26 Jan 2017 | Read review
“Ask for rooms on upper levels facing the pool to avoid traffic noise and loudspeaker prayers from a nearby mosque”
 of 5 bubbles jeffreybose, 12 Dec 2016 | Read review
“Besser ein anderes Hotel wählen”
 of 5 bubbles Hamburg-Fan, 29 Nov 2016 | Read review
5 of 5