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Shangri-La Hotel Jakarta

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Traveller (1026)
Room & Suite (461)
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Overview
  • Excellent66%
  • Very good26%
  • Average5%
  • Poor2%
  • Terrible1%
Travellers talk about
“horizon club”(113 reviews)
“satoo restaurant”(52 reviews)
“horizon floor”(15 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
5 Star Hotel
All hotel details
Offers from Shangri-La Hotel Jakarta
Special Offer: Package Deal
Hotel deals
Offers from Shangri-La Hotel Jakarta
Special Offer: Package Deal
Hotel deals
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Reviews (1,633)
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1,366 results
Traveller rating
892
346
77
34
17
Traveller type
Time of year
LanguageEnglish
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892
346
77
34
17
Show reviews that mention
All reviewshorizon clubsatoo restauranthorizon floorlobby loungebreakfast buffetbusiness tripexcellent hotelswimming poolblue birdroom service isfive star hotelhome away from homeenjoyed my staybusiness hoteldeluxe roombatsrosso
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1 - 5 of 1,366 reviews
Reviewed 1 week ago via mobile

A solid hotel in the centre of jakarta offering great business necessities such as the horizon club and competent business centre. Has in my mind the best pool landscape around offering a well deserved break in a sea of greenery.More

Thank Michael S
Response from SLJGM, General Manager at Shangri-La Hotel JakartaResponded 6 days ago

Dear Michael S, Thank you for sharing your review and I am delighted to know that you’ve enjoyed a well-deserved break at our hotel. We appreciate your kind compliment and we look forward to welcoming you back in the future With Best Regards, Andrew den...More

Hotel's Favourite
Reviewed 3 weeks ago via mobile

Shangri-La is one of my favorite hotel chains in Asia for business trips. It’s probably exaggeration but it feels like coming home, everything is on it’s expected place even the smell is similar. Despite the size it has a certain charm. Employees recognize guests if...More

Thank Alexander Z
Response from SLJGM, Resident Manager at Shangri-La Hotel JakartaResponded 3 weeks ago

Dear Alexander Z, Thank you for sharing your review on TripAdvisor. It is truly an honor to be one of your favorite hotel chains in Asia and I am delighted to know that our overall facilities and service has made a lasting impression on you....More

Reviewed 1 week ago

I don't stay often at a Shangri-La, but when I do I have very high expectations. And Jakarta did not disappoint. The hotel is the last of the old schools, built in the early '90's. A large, beautiful lobby complete with lounge singers greeted me...More

Thank J809LAandrewb
Response from SLJGM, General Manager at Shangri-La Hotel JakartaResponded 6 days ago

Dear J809LAandrewb, First of all, thank you for sharing this detailed review. It gives me great pleasure to read how our facilities and colleagues’ service have met your expectations and clearly made a lasting impression on you. I am also delighted to know that you...More

Reviewed 1 week ago via mobile

Absolutely wonderful,The concierge was the best from remminding me to check in online lot easy,friendly staff,nice bed,hospitality,was a nice breakfast, Another great day to stay for couples day at city, wonderfull experienceMore

Thank lilian g
Response from SLJGM, General Manager at Shangri-La Hotel JakartaResponded 6 days ago

Dear lilian g, I am truly delighted to know that you had a wonderful experience during your stay at our hotel. I will share your positive feedback with our colleagues, especially the Concierge Team and I am sure they will be pleased to read your...More

Reviewed 1 week ago

Spent a week in Jakarta at the Shangrila including the executive/club level of service. All aspects of the hotel were excellent; the room was spacious and very clean; furniture was new and in excellent condition. Great bathroom and shower. The fitness club was top notch...More

Thank DillonM1905
Response from SLJGM, General Manager at Shangri-La Hotel JakartaResponded 1 week ago

Dear DillonM1905, Thank you for taking the time to share your review. I am truly delighted to read that you found all aspects of our hotel were excellent. We are honoured to be considered as a hotel with one of the breakfast buffets you have...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Bar/Lounge
Free Parking
Spa
Breakfast included
Hotel Amenities
Business Centre with Internet Access
Room Service
Children Activities (Kid / Family Friendly)
Free Parking
Airport Transportation
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Room amenities
Air Conditioning
Minibar
Refrigerator in room
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Tennis Court
Outdoor pool
Details
Price range
US$155 - US$307 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Romantic Hotel in Jakarta
#9 Business Hotel in Jakarta
#9 Family Hotel in Jakarta
#17 Spa Hotel in Jakarta
#18 Luxury Hotel in Jakarta
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
Details
Price range
US$155 - US$307 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Romantic Hotel in Jakarta
#9 Business Hotel in Jakarta
#9 Family Hotel in Jakarta
#17 Spa Hotel in Jakarta
#18 Luxury Hotel in Jakarta
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
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Traveller (1026)
Room & Suite (461)
Dining (356)
Pool & Beach (87)
Amenities (128)
Family and Play Areas (13)
Business Centre & Event Rooms (5)
Questions & Answers
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Scarlett S
12 October 2017|
AnswerShow all 3 answers
Response from finnslettli | Reviewed this property |
Not for free. When I was there they charged INR 852.500 for a MB E250 per way.
0
Votes
Scarlett S
12 October 2017|
AnswerShow all 11 answers
Response from Peter H | Reviewed this property |
yes they do not the cheapest but great...
0
Votes
Room Tips
"The rear facing rooms have a nice view of the gardens and midtown buildings."
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"higher than 15 floor"
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"Don't bring your own clean kettle if you don't want to get into a trouble. Satoo is a must. Try..."
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"The Club Rooms will enhance your stay with service and facilities"
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