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Gran Melia Jakarta

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#14 of 441 Hotels in Jakarta
Certificate of Excellence
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912 Reviews from our TripAdvisor Community

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Showing 668: English reviews
Kolkata
Level Contributor
69 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 2 weeks ago

I returned to this hotel after two years to find that they main thing that makes this such a wonderful hotel is in place- the warmth of all the staff, the sense of making every guest feel that they are special has not changed. The rooms, though look a little tired. The hotel is showing its age. From the check... More 

Helpful?
Thank teacherteacher15
1 review
Reviewed 2 weeks ago

I am not really good at writing this kind of thing, so let me just jump to the point. I had business trip at Jakarta, and I was staying with my family at Gran Melia, for few days. The quality of service is simply REMARKABLE. I'd like to thank and compliment all staffs, especially Indie as "Lady in Red". She... More 

Helpful?
Thank Hebert H
Vaasa, Finland
Level Contributor
4 reviews
4 hotel reviews
Reviewed 3 weeks ago

Very kind and enthusiastic staff at Red Level, doing their best to make the guest feel like at home. The location is perfect for us having our office opposite the hotel. The price level at the Lobby Bar is in the upper level, could be improved.

Review collected in partnership with Meliá Hotels International

Helpful?
Thank Michael Å
Singapore
Level Contributor
14 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 4 weeks ago

This is a business seminar trip and basically I spent 4 days within the hotel compound. I basically eat, sleep and work at this hotel during my 4 days here. Their gym, sauna and massage service are great perks for business travels. I also held my other business meetings at their lobby cafe and Japanese restaurants. The airport transfer was... More 

Review collected in partnership with Meliá Hotels International

Helpful?
Thank Poptequilla
Dhini Maritza M, Manager at Gran Melia Jakarta, responded to this review

Dear Poptequilla, We're so glad to hear you were happy with our facilities and our service. Thank you for reviewing us and we hope to see you again soon! With kindest regards, Dhini Maritza, Red Glove Manager More 

Karawaci
1 review
Reviewed 4 weeks ago

The service is excellent As a 5stars hotel, we enjoy the stay because of good services of the staff... for the pool is too ordinary, have to upgrade ... the superior room fantastic, but need a bit maintenance touch up for its max.

Review collected in partnership with Meliá Hotels International

Helpful?
Thank dd4veb
Dhini Maritza M, Manager at Gran Melia Jakarta, responded to this review

Dear dd4veb, We thank you for taking the time to share your experience regarding your recent stay. Your positive feedback in regards of pool and superior room have been well warmly received and I have personally shared your comments to improve our excellent service. Thank you for your valuable feedback and we look forward to welcoming you back to our... More 

Dhaka City, Bangladesh
2 reviews
Reviewed 4 weeks ago

Was offered to experience the Red Level. Rooms were just what I expected. Clean, comfortable and catchy. The staffs were so attentive that they know you by your names. The Japanese restaurant was the finest. Breakfast was mind blowing. Good wifi. Secured hotel. Overall, it was a pleasant stay throughout.

Review collected in partnership with Meliá Hotels International

Helpful?
Thank Abu R
Dhini Maritza M, Manager at Gran Melia Jakarta, responded to this review

Dear Abu R, Thank you so much for your kind and generous review. We are delighted that you found the hotel service convenient and efficient. And thank you for your comments especially about the Red Level lounge and the staffs, also for Yoshi Izakaya our Japanese restaurant and your breakfast experience at Cafe Gran Via. The teams here appreciate the... More 

Singapore, Singapore
Level Contributor
78 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 4 weeks ago via mobile

Positives: all you can expect from a premium hotel * customer services is impeccable * rooms are spacious, clean * gym is well equipped * swimming pool * spa is available * welcoming area is spacious * security is reinforced as it is in good proximity of embassy Negatives: * not in proximity of restaurants or bars * wifi is... More 

Helpful?
Thank EricFeddal
Dhini Maritza M, Manager at Gran Melia Jakarta, responded to this review

Dear EricFeddal, We thank you for taking the time to share your experience regarding your recent stay. Your positive feedback in regards of bar and wifi connection have been well warmly received and I have personally shared your comments to improve our excellent service. Hope we will have the opportunity to make your stay more enjoyable on your next visit.... More 

Jimbaran, Indonesia
Level Contributor
169 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed 5 weeks ago

Consider as one of an old htl in Jakarta and still very good. Great staff, great room, especially mine..i got great smoking room on the 8floor. Breakfast buffet was good, no complaint. A la carte price are expensive especially the beverage price

Helpful?
Thank chefbloem
Dhini Maritza M, Manager at Gran Melia Jakarta, responded to this review

Dear chefbloem, We're so glad to hear you were happy with our facilities and our service especially our room and the breakfast. Thank you for reviewing us and we hope to see you again soon! With kindest regards, Dhini Maritza, Red Glove Manager More 

Level Contributor
81 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 5 weeks ago via mobile

One of the best hotel I have ever stayed in, room are clean and location is too good. Restaurants serves almost all kind of food, only one suggestion please inform the customer about adding any donations on his bill because it's normally when they are checking the bill and creates an awkward situation.

Helpful?
Thank Deepak G
Dhini Maritza M, Manager at Gran Melia Jakarta, responded to this review

Dear Deepak G, Thank you so much for your kind and generous review which is even more gratifying as I see on Trip Advisor this has scored a property five out of five. We are delighted that you found the hotel service convenient and efficient. The teams here appreciate the encouraging words and we look forward to the opportunity of... More 

Jakarta, Indonesia
1 review
Reviewed 29 October 2016

We have great experience staying at gran melia. We stay at red level room that have great ambience, best service we ever had! We love the food, with many kind of cuisines. And they have great lounge exclusive for red level room stay. Love the spa treatment but the price higher than other finest spa treatment. But over all is... More 

Review collected in partnership with Meliá Hotels International

Helpful?
Thank efridao
Dhini Maritza M, Manager at Gran Melia Jakarta, responded to this review

Dear efridao, Thank you for your kind message endorsing Gran Melia Jakarta as “Amazing Experience" That was most considerate and very kind. It would seem that our mission was accomplished with regards to your stay. Assuring you that the team here intends to keep it that way and improve further on a daily basis. We look forward to exceeding your... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The luxurious hotel is located in the prestigious financial and diplomatic district in the heart of Jakarta, a few minutes from the highway and 30 km from the Soekarno-Hatta international airport. Just 10 minutes from the commercial district, 15 minutes from the National Museum and Presidential Palace and 20 minutes from the nearest golf course. ... more   less 

Additional Information about Gran Melia Jakarta

Address: Jalan H.R. Rasuna Said Kav X-0 - Kuningan, Jakarta 12950, Indonesia
Region: Indonesia > Java > Jakarta
Price Range: RM442 - RM933 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Gran Melia Jakarta 5*
Number of rooms: 407
Reservation Options:
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Also Known As:
Gran Melia Jakarta Hotel Jakarta
Sol Melia Jakarta
Jakarta Gran Melia
Hotel Style:
#7 Romantic Hotel in Jakarta
#11 Business Hotel in Jakarta
#12 Spa Hotel in Jakarta
#14 Luxury Hotel in Jakarta
#17 Family Hotel in Jakarta
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Questions & Answers

Here's what travellers have asked, with answers from Gran Melia Jakarta staff and other travellers.
5 questions
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Questions? Get answers from Gran Melia Jakarta staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Beware creaky beds. ”
 of 5 bubbles elsbethcat, 26 Nov 2016 | Read review
“Take bed and breakfast - you will not be disappointed for the extra bucks”
 of 5 bubbles 410rajg, 3 Nov 2016 | Read review
“Red Level Room”
  • Door almost falling apart
 of 5 bubbles Czardines, 25 Oct 2016 | Read review
“Check the beds.”
 of 5 bubbles , 10 Oct 2016 | Read review
“Higher floors have a great view of the City and much quieter”
 of 5 bubbles joshuanyaberi, 30 Sep 2016 | Read review
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