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Gran Melia Jakarta

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#16 of 459 Hotels in Jakarta
Certificate of Excellence
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1 room 2 adults 0 children
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Gran Melia Jakarta
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1,013 Reviews from our TripAdvisor Community

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Showing 729: English reviews
Salatiga, Indonesia
Reviewed 27 July 2016 via mobile

Fast check in. Friendly reception. Spacious room with comfortable, long sofa and Strong WIFI. Slept well. Not noisy. Breakfast : Bread and pastry : ok Salad : less variety of vege and 3 kind of dressings.

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Thank Junsurya
Manila, Philippines
Reviewed 27 July 2016 via mobile

The architecture of this hotel is impressive but unfortunately the service doesn't match. It took three tried to get a glass of water, we had to move the dirty plates from the table ourselves. Apparently the government now prohibits currency exchange in hotels; the front desk clerk was apologetic but failed to mention the 3 ATM machines in the building....

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Thank elsbethcat
Queenstown, New Zealand
Reviewed 25 July 2016

decent value for the money. The restaurants are a disappointment. Over priced and at best average quality of food - in the Japanese restaurant tand the coffeee shop at breakfast. Does not compare well to the Ritz Carlton, which is only a few dollars more expensive.

Review collected in partnership with Meliá Hotels International
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1Thank John S
Reviewed 25 July 2016

Perfect hotel. The staffs are very nice and complete in-room facilities. Gym is very clean, complete with sauna and jacuzzi, breakfast is impressive, it is hard to find what else to ask. The room is very comfy and wide. Very nice!!!

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Thank Calvin W
Singapore, Singapore
Reviewed 25 July 2016

Very friendly staff. The hotel is not the newest one in the block but still has its charm. The people make the difference. The location considering Jakarta is not too bad. The Japanese restaurant serves some delicious food.

Review collected in partnership with Meliá Hotels International
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Thank mishalthevarma
Jakarta
Reviewed 23 July 2016

Good hotel, but 1 night is enough for me otherwise you'll get bored. It's a business hotel so it's not really cater for family. But every sunday noon they set up a play area for younger kids which my children really enjoy

Review collected in partnership with Meliá Hotels International
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Thank Meita P
Reviewed 17 July 2016 via mobile

Lobby was great. ..building looks old but it well maintained. Check in process little bit slow...but its ok. Room was huge...clean, and tidy. The only things was bathroom smell little bit masty. In the Morning when I had my breakfast was really awesome. The food was so various. And good taste as well. Service was great. Really recomended hotel in...

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Thank Natagawa
Dhini Maritza M, Manager at Gran Melia Jakarta, responded to this review

Dear Mr. Natagawa, We thank you for taking the time to share your experience regarding your recent stay especially about our foods at the restaurant. Your positive feedback in regards of bathroom cleanliness and check in process have been well warmly received and I have personally shared your comments to improve our excellent service. Hope we will have the opportunity...

Reviewed 15 July 2016 via mobile

My family and I stayed at this hotel last week. This is the best 5 star hotel for family with kids in Jakarta. Location is strategic, just minutes of driving to best malls in the town. I prefer this because children like the excitement of traveling from hotel, getting in and off the car in lobby is something they can...

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Thank rudit s
Dhini Maritza M, Manager at Gran Melia Jakarta, responded to this review

Dear Mr. rudit s, Thank you so much for your kind and generous review. We are delighted that you found the hotel service convenient and efficient. And thank you for your comments. The teams here appreciate the encouraging words and we look forward to the opportunity of welcoming you and your family back to our hotel soon. With kindest regards,...

Reviewed 13 July 2016 via mobile

My family and I stayed there a few days ago. We stayed in the Premium Room. My family really enjoyed the room, nicely designed and spacious. Some staff were also friendly (one of them was Widodo, pool attendant) while the others didn't even bother to greet/smile. However, in overall it was a nice stay.

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Thank theexplorer26
Dhini Maritza M, Manager at Gran Melia Jakarta, responded to this review

Dear theexplorer26, Thank you for your kind message. That was most considerate and very kind. It would seem that our mission was accomplished with regards to your stay especially your comment about Widodo, our staff. Assuring you that the team here intends to keep it that way and improve further on a daily basis. We look forward to exceeding your...

Jakarta, Indonesia
Reviewed 9 July 2016

I was staying at the junior suite with my family so we had access to the red level lounge 3 times a day where I could spend time together with my wife. It was a quite (no children allowed) and luxuary cafe with a very nice view above the city of jakarta. Even thought the pool is small, it has...

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Thank datarole
Dhini Maritza M, Manager at Gran Melia Jakarta, responded to this review

Dear datarole, We're so glad to hear you were happy with our facilities and our service especially Red Level lounge. Thank you for reviewing us and we hope to see you again soon! With kindest regards, Dhini Maritza, Red Glove Manager

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The luxurious hotel is located in the prestigious financial and diplomatic district in the heart of Jakarta, a few minutes from the highway and 30 km from the Soekarno-Hatta international airport. Just 10 minutes from the commercial district, 15 minutes from the National Museum and Presidential Palace and 20 minutes from the nearest golf course. ... more   less 

Additional Information about Gran Melia Jakarta

Address: Jl. H.R. Rasuna Said Kav X-0 | Kuningan, Jakarta 12950, Indonesia
Region: Indonesia > Java > Jakarta
Price Range: RM392 - RM858 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Gran Melia Jakarta 5*
Number of rooms: 407
Reservation Options:
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Also Known As:
Gran Melia Jakarta Hotel Jakarta
Sol Melia Jakarta
Jakarta Gran Melia
Hotel Style:
#7 Romantic Hotel in Jakarta
#11 Business Hotel in Jakarta
#15 Spa Hotel in Jakarta
#16 Luxury Hotel in Jakarta
#17 Family Hotel in Jakarta
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Questions & Answers

Here's what travellers have asked, with answers from Gran Melia Jakarta staff and other travellers.
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Questions? Get answers from Gran Melia Jakarta staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The junior suite is very nice decorated. great views and very confortable”
A1971HWvictorv, 6 Apr 2017 | Read review
“Ask room with your favorite view”
zuama2016, 11 Mar 2017 | Read review
“Avoid the lower six floors. if you like to go to bed early.”
ross999Bangkok, 3 Mar 2017 | Read review
“Room not well lit for working on documents.”
christinapaulaj, 19 Feb 2017 | Read review
“Maybe air out the room a little? I found it a little musty-smelling for a couple of hours but it disappeared after a while”
jitters69, 13 Feb 2017 | Read review
5 of 5