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Hotel Ciputra Jakarta

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Hotel Ciputra Jakarta
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360 Reviews from our TripAdvisor Community

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Showing 266: English reviews
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Jakarta, Indonesia
Reviewed 5 days ago NEW

The hotel is very nice especially for the location which just next to the Ciputra Mall. The room is nice only the furniture inside need to be repaired/ upgraded. One of the room we stayed was rather smelly. The swimming pool are great, only the statutes surround are not good for children.

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Helpful?
Thank Anlafejo
hcjmanagerJakarta, General Manager at Hotel Ciputra Jakarta, responded to this review

Dear Anlafejo, Thank you for your staying recently at Hotel Ciputra Jakarta, I am glad that you found the hotel to be a good hotel in a good location. Your comments in regards to your stay are all well noted and we do apologize that there was some aspects to your stay that was not to your total satisfaction. We...

Melbourne, Australia
Reviewed 1 week ago

Great people to help at front desk. like the way greet and help in resolving the issues. Security and Safety was great. Shopping mal beside which makes the life easier in getting what you need. Banks and Money changing facilities were available at short distance.

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Helpful?
Thank armemon
hcjmanagerJakarta, General Manager at Hotel Ciputra Jakarta, responded to this review

Dear Armemon, Thank you for choosing to stay at Hotel Ciputra Jakarta. I am glad that you enjoyed your stay with us and that we had met all your expectations and in particular the hotel's location was most convenient for your needs etc. I do hope that we will become your preferred accommodation provider in Jakarta and we look forward...

Bacolod, Philippines
Reviewed 1 week ago

I noticed that the eyes of the supervisor during breafast time during breakfast time went everywhere to see if guests feel happy and staff did the job well. I highly appreciate such a detail. Ciputra is for this "home feeling" therefore already more as 15 years my rest point when I visit Jakarta

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Helpful?
Thank GBphil_12
hcjmanagerJakarta, General Manager at Hotel Ciputra Jakarta, responded to this review

Dear GBphil_12, Thank you for making Hotel Ciputra Jakarta your home away from home in Jakarta and thank you for your support for the past 15 years!!! We really do appreciate your loyalty to us.... Thank you for your kind words in regards to the Gallery Restaurant Staff and the attention to details they show to ensure that our guests...

Reviewed 2 weeks ago

Overall is ok, staffs are friendly. Room is good and nice window view. Only breakfast serving need to improve. Especially my time spent in waiting for my omellet. It will never be deliver and you will need to stand, queue, wait and collect till it is ready.

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Helpful?
Thank Andrew Y
hcjmanagerJakarta, General Manager at Hotel Ciputra Jakarta, responded to this review

Dear Andrew Y, Thank you for choosing to return to stay at Hotel Ciputra Jakarta and for sharing your experience with other travelers by writing a review. Your comments are well noted and generally you was satisfied with the facilities and the friendliness of the staff etc. Your comments in regards to the breakfast service though was disappointing for you...

Rain, Germany
Reviewed 4 weeks ago

Ciputra Hotel is very popular in Jakarta as Business Hotel. Very good location beside Ciputra Mall and one of the external Road Rings. Rooms are large and good equipped. One entire floor is dedicated as smoking rooms. Very good complimentary breakfast. Nice Pool and Restaurants. Laundry service too expensive.

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Helpful?
Thank billibello-21
hcjmanagerJakarta, General Manager at Hotel Ciputra Jakarta, responded to this review

Dear billibello-21, Thank you for choosing to stay at Hotel Ciputra Jakarta and for sharing your experiences with others. I am glad that overall you enjoyed your stay with us and that you found the hotel to be a "Nice Hotel". Your comments are all well noted and in particular about our laundry services which you found to be to...

Singapore, Singapore
Reviewed 15 February 2017

Stayed on Executive floor, nice room, good service and nice environment in executive lounge. Nice little dinner buffe in the evning is included in executive floor room charge. The Gym has deterioated tha last couple of years, nothing works flawless, treadmill, tv etc.

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Helpful?
Thank Anders E
hcjmanagerJakarta, General Manager at Hotel Ciputra Jakarta, responded to this review

Dear Anders E, Thank you for your recent stay at Hotel Ciputra Jakarta in our Executive Floor Rooms. I am glad that you enjoyed the facilities and services of the Executive Lounge and that you found staying in those room types to be at a reasonable price. Your comment in regards to the Gym is well noted and we have...

Puchong
Reviewed 13 February 2017

There is a connected mall with plenty of choices for shopping, restaurant and beauty centres. Good and healthy choice of breakfast. But improvement needed - aircond temperature can't be controlled. Either its too cold or you have to turn it off. Same with water heater - not sufficient pressure and difficult to control temperature. Gym need some extension too. Since...

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Helpful?
Thank Randeep R
hcjmanagerJakarta, General Manager at Hotel Ciputra Jakarta, responded to this review

Dear Randeep R, Thank you for your recent stay at Hotel Ciputra Jakarta as well as for writing a review of your experiences to share with others. I do appreciate your comments and again thank you for sharing with us how we can improve our facilities and services to ensure that we will meet our guests expectations. Your comments are...

Singapore, Singapore
Reviewed 31 January 2017

About 30-45 mins from Soekarna Hatta Aiport to hotel if no serious congestion jam. Clean hotel, helpful staffs, clean and big room even the lower end room. Reported uneffective air-con and was rectified promptly. Abundance of buffet breakfast and the main meal is changed daily. Linked to Ciputra Mall with abundance if shops, eateries and cinema. High end malls like...

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Helpful?
Thank AraboujiKoria
hcjmanagerJakarta, General Manager at Hotel Ciputra Jakarta, responded to this review

Dear AraboujiKoria, Thank you for staying at Hotel Ciputra Jakarta recently. I am glad that you found the hotel to be "Excellent"and everything was to your liking. We are pleased that we were able to meet your expectations and that our hotel was suitable for your needs whilst visiting Jakarta. We do appreciate the time you spent to write your...

Jakarta, Indonesia
Reviewed 24 December 2016

Great international standard of services, the staffs are very well trained. Good rooms but air cons is too cold and water heater doesn't heat that much. Really need a renovation for the rooms. Great central location for my business trip. Plus there's a mall attached to it so you wouldn't get short of anything.

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Helpful?
Thank FebiolaMario
hcjmanagerJakarta, General Manager at Hotel Ciputra Jakarta, responded to this review

Dear FebiolaMario, Thank you for your recent stay at Hotel Ciputra Jakarta. I apologize that we did not meet your expectations and that there was 1 or 2 points which caused you some inconvenience and made your stay not so comfortable with us. Those points are well noted, most of our valued guest do comment on our bathrooms and as...

Brisbane, Australia
Reviewed 3 December 2016

I have for many years through a certain amount of trepidation stayed at the main global brands in the CBD, breaking with tradition to be closer to my destination (the traffic is awful in Jakarta) and reduce costs I stayed here after almost 2 decades - what a pleasure. Darren the GM and his staff take the time to get...

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Helpful?
Thank chrisomac
hcjmanagerJakarta, General Manager at Hotel Ciputra Jakarta, responded to this review

Dear Chrisomac, Thank you for choosing to stay at Hotel Ciputra Jakarta, I am glad that our location was suited to your business needs for this particular journey and I do hope that in future our location again will suit your needs. Thank you for sharing your experience with others and we really do appreciate your positive words and are...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Breakfast included
  • Bar/Lounge
  • Spa
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Breakfast included
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Free Parking
Official Description (provided by the hotel)
Hotel Ciputra Jakarta is a four star international business hotel with 336 rooms and 15 meeting rooms. One of the closest hotels to Jakarta's Soekarno-Hatta International Airport and from the city center. Hotel Ciputra Jakarta offers international class, four star standards of comfort, service and proffesionalism, as well as an extremely convenient location. It is directly attached with Mall Ciputra Jakarta, one of Jakarta's largest malls, featuring outstanding shopping, dining, banks, cinema and entertainment options. ... more   less 

Additional Information about Hotel Ciputra Jakarta

Address: Jl. Letjen S. Parman, Jakarta 11470, Indonesia
Region: Indonesia > Java > Jakarta > Grogol Petamburan
Price Range: RM336 - RM446 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Ciputra Jakarta 4*
Number of rooms: 336
Reservation Options:
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Hotel Style:
#41 Business Hotel in Jakarta
#45 Spa Hotel in Jakarta
#66 Luxury Hotel in Jakarta
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Ciputra Jakarta staff and other travellers.
2 questions
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over a year ago

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Questions? Get answers from Hotel Ciputra Jakarta staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Great Swimming Pool view, provided Sunrise and View of the city.”
 of 5 bubbles armemon, 21 Mar 2017 | Read review
“window view facing the lobby. much better Jakarta city view.”
 of 5 bubbles 732andrewy, 13 Mar 2017 | Read review
“Choose any floor but the 16th, this is immediately below the executive lounge which had hard floors, noisy footsteps.”
 of 5 bubbles chrisomac, 2 Dec 2016 | Read review
“Preferably high floor where you can get good view in the morning.”
 of 5 bubbles padala12, 8 Sep 2016 | Read review
“Really liked upper Floors, the view is better .”
 of 5 bubbles , 4 Sep 2016 | Read review
5 of 5