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Hotel Ciputra Jakarta

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Hotel Ciputra Jakarta
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343 Reviews from our TripAdvisor Community

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Showing 256: English reviews
Singapore, null, Singapore
Level Contributor
75 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 4 days ago NEW

First of all, the traffic to the hotel is horrible, it takes me 1.5 hours for 15 kms of travelling. The staff is friendly and helpful. However, slow check in, air cond too cool and could not be controlled, refrigerator too hot, water heater not hot enough. Overall comfy, but looking into the price, much better choice elsewhere.

Helpful?
Thank Jeremy C
hcjmanagerJakarta, General Manager at Hotel Ciputra Jakarta, responded to this review

Dear Jeremy C, Thank you for choosing to stay at Hotel Ciputra Jakarta, I am sorry that your stay was not as convenient or as comfortable as you was expecting and in this instance we failed to meet your expectations. I am relieved though that on a positive note the staff provided attentive service to you and despite some defects... More 

Level Contributor
131 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 122 helpful votes
Reviewed 1 week ago

The hotel should definitely need a renovation internally, but the quality of the sevice is very good, the staff is very friendly and the location is good if you go to jakarta for work (out of the central area close to the airport and the north industrial area). The breakfast need to be improved and also the machines on the... More 

Helpful?
Thank Lollo A
hcjmanagerJakarta, General Manager at Hotel Ciputra Jakarta, responded to this review

Dear Lollo A, Thank you for your recent stay at Hotel Ciputra Jakarta and for writing a review of your experiences to share with others. We appreciate very much your constructive comments and to hear from you in regards to your stay. I am glad to read that the employees of the hotel served you well and that you found... More 

1 review
Reviewed 1 week ago via mobile

Ciputra Hotel is a comfortable place to stay. The service was excellent and friendly. It is also strategic because it is adjacent to a shopping center and close to the highwaty to the airport. This place was highly recommended!

Helpful?
Thank Dwisiwi E
hcjmanagerJakarta, General Manager at Hotel Ciputra Jakarta, responded to this review

Dear Dwisiwi E, Thank you for choosing to stay at Hotel Ciputra Jakarta recently. I am glad to hear that you found everything during your stay was to your liking and that you will highly recommend us to others. We appreciate very much your positive comments and we are glad that we met your expectations. We look forward to accommodating... More 

Depok, Indonesia
1 review
Reviewed 1 week ago via mobile

Professional and international standard of services. All the staff are well trained. We will encourage our colligues to have a meeting in Hotel Ciputra Jakarta. I have monthly meeting in this hotel. This hotel is attached to Mall Ciputra Jakarta. So, if you are have any something urgent to buy, just look at the mall.

Helpful?
Thank Denny_Harianta
hcjmanagerJakarta, General Manager at Hotel Ciputra Jakarta, responded to this review

Dear Denny_Harianta, Thank you for choosing Hotel Ciputra Jakarta as a venue for your monthly meetings and that having the hotel adjacent to the mall certainly makes it convenient etc for you. Hotel Ciputra Jakarta has 15 function rooms of various sizes and configurations and is becoming a popular meeting venue in West Jakarta. Thank you again for your support... More 

Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 2 weeks ago via mobile

Pro: breakfast is great. Overall service is great Cons: bathroom design and plumbing fixtures stuck in the 1990's. Internet sucks - in surprised I can even write this review connected to their wifi. Overall not recommended due to poor wifi (even after complaining and having their staff "look at it".)

Helpful?
Thank Mick L
hcjmanagerJakarta, General Manager at Hotel Ciputra Jakarta, responded to this review

Dear Mick L. Thank you for choosing to stay at Hotel Ciputra Jakarta recently and I do apologize that in this instance we did not meet your expectations and in particular you was most frustrated with the Hotel internet services and facilities. We will ensure that we pass on your review to our business partner who provides this service to... More 

Singapore
Level Contributor
191 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
Reviewed 3 weeks ago

Nice hotel n well maintained in Jakarta centre. Check in n out is fast. Linked to highway to airport. Next to Ciputra mall, which is main point I stayed here. Dinner (tea garden, Jco donnut, Shi Lin taiwan) n coffee (starbucks) n supermarket. 7th floor offered some nice beer of different variety. Only small feedback- some small ants running around... More 

Helpful?
Thank GohYH93
hcjmanagerJakarta, General Manager at Hotel Ciputra Jakarta, responded to this review

Dear GohYH93, Thank you for your recent stay at Hotel Ciputra Jakarta and for sharing your experience with others. I am glad to hear your consideration that we are a good hotel and in particular you liked our location as well as our selection of Beers at the Pulau Bar on the 7th floor. We always believe in giving our... More 

Singapore, Singapore
Level Contributor
27 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 3 weeks ago via mobile

Hotel is situated quit near to the Jakarta Inner Ring Road which makes access to and from the airport relatively fast. This road has 2 toll collection points which slows the traffic somewhat but still beats other routes. Hotel is linked to the Ciputra Mall which has more than 250 shops, restaurants, cinema n banks. This makes this hotel very... More 

Helpful?
Thank Natayan
hcjmanagerJakarta, General Manager at Hotel Ciputra Jakarta, responded to this review

Dear Natayan, Thank you for your recent stay at Hotel Ciputra Jakarta and for sharing your experience with others. Your review is a comprehensive one and thank you for the compliment that we are a "well maintained" hotel. All your comments have been well received and I will share with my associates especially in the area's which we can definitely... More 

Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 4 weeks ago

Pulled up to the Hotel and was impressed with the service from the Bellman, front desk, housekeeping. there was even live music in the lobby bar. Also an excellent bar and spa next to the pool on the 3rd fl. The rooms were clean and well kept as well as the restroom. Location seemed in the middle of town with... More 

Helpful?
Thank Parker T
hcjmanagerJakarta, General Manager at Hotel Ciputra Jakarta, responded to this review

Dear Parker T, Thank you for choosing to stay at Hotel Ciputra Jakarta and for writing a review of your experience with us to share with others. We are glad to read that you was satisfied with your stay and that we had met your expectations. We do hope that we will have an opportunity to accommodate you again on... More 

Denpasar, Indonesia
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 25 September 2016

hotel room is nice and hotel is clean, we like it. meeting room is good. breakfast is average. having the mall in the same building is really convenient and we love to spend time there. two point is clearly a challenge. First, The traffic to the hotel is really really bad. second wifi need to be faster.

Helpful?
Thank bambangjkt888
hcjmanagerJakarta, General Manager at Hotel Ciputra Jakarta, responded to this review

Dear Bambangjkt888, Thank you for choosing to stay at Hotel Ciputra Jakarta, I am glad to read that you liked the hotel and in particular you found it to be clean and nice, with our location attached to a shopping mall making it very convenient for you. Your other comments are well noted, but regrettably we are not able to... More 

Level Contributor
84 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 13 September 2016

The resturant area has a relaxing atmosperre and great views of the busy envionment of Jakarta . Offers good value and choice and from time to time buffet options. Good place for business meetings or just a social meeting as convenient location to get to and close to main highway to international airport.

Helpful?
Thank Alexander M
hcjmanagerJakarta, General Manager at Hotel Ciputra Jakarta, responded to this review

Dear Alexander M, Thank you for your review of the facilities at Hotel Ciputra Jakarta, I am glad to read that in particular you liked The Gallery Restaurant with it's views, great value and varied buffet options. We do hope that your next visit to us will be soon, thank you once again. Kind regards, Darren Earle, General Manager, Hotel... More 

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Breakfast
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Spa
  • Free Parking
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Breakfast
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Free Parking
  • Laundry Service
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Hotel Ciputra Jakarta is a four star international business hotel with 336 rooms and 15 meeting rooms. One of the closest hotels to Jakarta's Soekarno-Hatta International Airport and from the city center. Hotel Ciputra Jakarta offers international class, four star standards of comfort, service and proffesionalism, as well as an extremely convenient location. It is directly attached with Mall Ciputra Jakarta, one of Jakarta's largest malls, featuring outstanding shopping, dining, banks, cinema and entertainment options. ... more   less 

Additional Information about Hotel Ciputra Jakarta

Address: Jln. Letjen S. Parman, Jakarta 11470, Indonesia
Region: Indonesia > Java > Jakarta > Grogol Petamburan
Price Range: RM348 - RM438 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Ciputra Jakarta 4*
Number of rooms: 336
Reservation Options:
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Hotel Style:
#41 Business Hotel in Jakarta
#46 Spa Hotel in Jakarta
#65 Luxury Hotel in Jakarta
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Ciputra Jakarta staff and other travellers.
2 questions
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9 months ago

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Questions? Get answers from Hotel Ciputra Jakarta staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Preferably high floor where you can get good view in the morning.”
 of 5 bubbles padala12, 8 Sep 2016 | Read review
“Really liked upper Floors, the view is better .”
 of 5 bubbles , 4 Sep 2016 | Read review
“Pool View has the best view”
 of 5 bubbles KurniawanS, 27 Aug 2016 | Read review
“room with pool view is nice”
 of 5 bubbles lisahartono, 28 Jul 2016 | Read review
“Ask for the pool view”
 of 5 bubbles yusufs656, 30 May 2016 | Read review
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