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Hotel Ciputra Jakarta

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Hotel Ciputra Jakarta
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366 Reviews from our TripAdvisor Community

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Showing 271: English reviews
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Jakarta, Indonesia
Reviewed 6 days ago NEW

Breakfast there is very good, and people always with smile. While they did one thing disappointed me: they never asked me whether will I make an extension or not, but just push me out when my original reservation reached.

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Helpful?
Thank weipeng0930
hcjmanagerJakarta, General Manager at Hotel Ciputra Jakarta, responded to this review

Dear Weipeng0930, Thank you for choosing to stay at Hotel Ciputra Jakarta and I am glad that you found the hotel to your liking although you did have a bad experience with your request for an extension stay. We do apologize that you had encountered this but due to the fact that we had a large intake of new booked...

Pacifica, California
Reviewed 1 week ago NEWvia mobile

I spent about 6 days at this hotel on a trip through Asia. The staff was exceptional and the hotel was spotless. I did not have time to utilize all the amenities, but the spa was excellent, and the breakfasts were very good. Paying for the club floor is well worth the extra cost. I often made use of the...

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Helpful?
Thank Moto33
hcjmanagerJakarta, General Manager at Hotel Ciputra Jakarta, responded to this review

Dear Moto33, Thank you for choosing to stay at Hotel Ciputra Jakarta and I am glad that you found the Executive Lounge to be a value added option to stay in. You are correct the small added premium price for the Executive Club room floors are certainly good value and includes a good selection of wines to enjoy an evening...

Reviewed 1 week ago

Excellent value/price ratio. The hotel is very well located, 10min walk from large and luxurious mall and close to city center. Rooms are large and comfortable, breakfast buffet is perfect and overall hotel decoration is stunning!

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Helpful?
Thank pascal c
hcjmanagerJakarta, General Manager at Hotel Ciputra Jakarta, responded to this review

Dear Pascal C, I am pleased that Hotel Ciputra Jakarta was a convenient choice for you to stay whilst in Jakarta for your business needs. Thank you for choosing us and for sharing your experience with others by way of this review. I do hope that we will be your preferred choice of accommodation whilst visiting Jakarta and we look...

Kuala Lumpur, Malaysia
Reviewed 3 weeks ago

don't skip the great breakfast. wide variety of local food. fruit juice available when you require it. pastries are great. ambience of the Gallery is great, spacious and bright. staffs were attentive and ever helpful.

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Helpful?
Thank red406
hcjmanagerJakarta, General Manager at Hotel Ciputra Jakarta, responded to this review

Dear red406, Thank you for choosing to stay at Hotel Ciputra Jakarta and for writing a review on the Gallery Restaurant and the breakfast spread. I am glad that everything was to your liking, not only the large variety of items to choose from but also the service received from the restaurant team as well as the overall ambiance of...

Reviewed 3 weeks ago

I have been here since I was 11 with my Mom. It was Pak Michael's role as the manager back than. Now the building is still as similar as yesterday. Vintage and unique, so lavable and Balinese style in the middle of Jakarta

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Helpful?
Thank Crisma Dwi H
hcjmanagerJakarta, General Manager at Hotel Ciputra Jakarta, responded to this review

Dear Crisma Dwi H. Thank you for staying recently at Hotel Ciputra Jakarta. I am glad that you have some fond memories of the hotel and that it remains a place near to your heart. I do hope that we will remain to be one of your favorites. Thank you for your support and loyalty. Yours sincerely, Darren Earle, General...

Jakarta, Indonesia
Reviewed 4 weeks ago

The hotel is very nice especially for the location which just next to the Ciputra Mall. The room is nice only the furniture inside need to be repaired/ upgraded. One of the room we stayed was rather smelly. The swimming pool are great, only the statutes surround are not good for children.

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Helpful?
Thank Anlafejo
hcjmanagerJakarta, General Manager at Hotel Ciputra Jakarta, responded to this review

Dear Anlafejo, Thank you for your staying recently at Hotel Ciputra Jakarta, I am glad that you found the hotel to be a good hotel in a good location. Your comments in regards to your stay are all well noted and we do apologize that there was some aspects to your stay that was not to your total satisfaction. We...

Melbourne, Australia
Reviewed 22 March 2017

Great people to help at front desk. like the way greet and help in resolving the issues. Security and Safety was great. Shopping mal beside which makes the life easier in getting what you need. Banks and Money changing facilities were available at short distance.

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Helpful?
Thank armemon
hcjmanagerJakarta, General Manager at Hotel Ciputra Jakarta, responded to this review

Dear Armemon, Thank you for choosing to stay at Hotel Ciputra Jakarta. I am glad that you enjoyed your stay with us and that we had met all your expectations and in particular the hotel's location was most convenient for your needs etc. I do hope that we will become your preferred accommodation provider in Jakarta and we look forward...

Bacolod, Philippines
Reviewed 19 March 2017

I noticed that the eyes of the supervisor during breafast time during breakfast time went everywhere to see if guests feel happy and staff did the job well. I highly appreciate such a detail. Ciputra is for this "home feeling" therefore already more as 15 years my rest point when I visit Jakarta

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Helpful?
Thank GBphil_12
hcjmanagerJakarta, General Manager at Hotel Ciputra Jakarta, responded to this review

Dear GBphil_12, Thank you for making Hotel Ciputra Jakarta your home away from home in Jakarta and thank you for your support for the past 15 years!!! We really do appreciate your loyalty to us.... Thank you for your kind words in regards to the Gallery Restaurant Staff and the attention to details they show to ensure that our guests...

Reviewed 14 March 2017

Overall is ok, staffs are friendly. Room is good and nice window view. Only breakfast serving need to improve. Especially my time spent in waiting for my omellet. It will never be deliver and you will need to stand, queue, wait and collect till it is ready.

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Helpful?
Thank Andrew Y
hcjmanagerJakarta, General Manager at Hotel Ciputra Jakarta, responded to this review

Dear Andrew Y, Thank you for choosing to return to stay at Hotel Ciputra Jakarta and for sharing your experience with other travelers by writing a review. Your comments are well noted and generally you was satisfied with the facilities and the friendliness of the staff etc. Your comments in regards to the breakfast service though was disappointing for you...

Rain, Germany
Reviewed 2 March 2017

Ciputra Hotel is very popular in Jakarta as Business Hotel. Very good location beside Ciputra Mall and one of the external Road Rings. Rooms are large and good equipped. One entire floor is dedicated as smoking rooms. Very good complimentary breakfast. Nice Pool and Restaurants. Laundry service too expensive.

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Helpful?
Thank billibello-21
hcjmanagerJakarta, General Manager at Hotel Ciputra Jakarta, responded to this review

Dear billibello-21, Thank you for choosing to stay at Hotel Ciputra Jakarta and for sharing your experiences with others. I am glad that overall you enjoyed your stay with us and that you found the hotel to be a "Nice Hotel". Your comments are all well noted and in particular about our laundry services which you found to be to...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Breakfast included
  • Bar/Lounge
  • Spa
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Breakfast included
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Free Parking
Official Description (provided by the hotel)
Hotel Ciputra Jakarta is a four star international business hotel with 336 rooms and 15 meeting rooms. One of the closest hotels to Jakarta's Soekarno-Hatta International Airport and from the city center. Hotel Ciputra Jakarta offers international class, four star standards of comfort, service and proffesionalism, as well as an extremely convenient location. It is directly attached with Mall Ciputra Jakarta, one of Jakarta's largest malls, featuring outstanding shopping, dining, banks, cinema and entertainment options. ... more   less 

Additional Information about Hotel Ciputra Jakarta

Address: Jl. Letjen S. Parman, Jakarta 11470, Indonesia
Region: Indonesia > Java > Jakarta > Grogol Petamburan
Price Range: RM335 - RM480 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Ciputra Jakarta 4*
Number of rooms: 336
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Priceline, Orbitz, Hotels.com, Hotwire, Agoda, Travelocity, Expedia, TripOnline SA and HotelQuickly so you can book your Hotel Ciputra Jakarta reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Hotel Style:
#41 Business Hotel in Jakarta
#44 Spa Hotel in Jakarta
#64 Luxury Hotel in Jakarta
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Ciputra Jakarta staff and other travellers.
2 questions
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over a year ago

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Questions? Get answers from Hotel Ciputra Jakarta staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms on the south side are quieter”
weipeng0930, 20 Apr 2017 | Read review
“non smoking floor is available, if you require it.”
red406, 5 Apr 2017 | Read review
“Great Swimming Pool view, provided Sunrise and View of the city.”
armemon, 21 Mar 2017 | Read review
“window view facing the lobby. much better Jakarta city view.”
732andrewy, 13 Mar 2017 | Read review
“Choose any floor but the 16th, this is immediately below the executive lounge which had hard floors, noisy footsteps.”
chrisomac, 2 Dec 2016 | Read review
5 of 5