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The Park Lane Jakarta

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#33 of 441 Hotels in Jakarta
Certificate of Excellence
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388 Reviews from our TripAdvisor Community

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Showing 308: English reviews
Amersfoort, The Netherlands
Reviewed 1 week ago

Well, i don't usually spend my time to write a review after my stay, but The Park Lane brought me a special feeling that makes me feel like my second home. They welcome us like family and make us feel special throughout our stay. The room is clean, cozy with a big bathroom.. The service at the Hotel is exceptional....

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Helpful?
1Thank tinabel2016
Parklane_jkt, General Manager at The Park Lane Jakarta, responded to this review

Dear Happy Guest, Thank you for giving us a perfect rating and for recommending our hotel to other travelers. I’m sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. We look forward to welcoming you back soon. Take care! Sincerely General Manager

Ottawa, Canada
Reviewed 1 week ago

I had no issues with the property. The front desk staff were friendly and helpful, the restaurant was great and the breakfast buffet was excellent, and the property was located next to a great shopping centre. The pool is awesome too. For the money, this hotel cannot be beat. The property is located in a high traffic area so be...

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Helpful?
1Thank Michael W
Parklane_jkt, General Manager at The Park Lane Jakarta, responded to this review

Dear Valued Guest, Thank you for choosing to stay with us. I appreciate all of your positive feedback about our hotel, especially your kind comment regarding our staff service and facilities. Thank you for your support and we look forward to your next visit. Yours Sincerely General Manager

Calgary, Canada
Reviewed 2 weeks ago

Stayed at the Park Lane for about a week for business. Room is spacious, but showing its age and getting a little rough at the edges. This is a hotel that looks great from 20 ft., but once you get closer you'll see the need for some upgrades soon. I agree with Erlan2013, generally good hotel but it is situated...

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Helpful?
1Thank Richard G
Parklane_jkt, Public Relations Manager at The Park Lane Jakarta, responded to this review

Dear Richard, Your review was very-interesting and inconsistent with what we offer at our hotel. We were also surprised that you reviewed the Hotel Borobudur Jakarta at the same time also in a negative light. We have checked your reservation information and found that you have never stayed at our property. I trust you will do the courtesy to delete...

Reviewed 3 weeks ago via mobile

Been here for a week training and they served us with a good tasty food, something rare i found in a four to five starts hotel. The coffee is also good. The server always smile and greet us warmly eventhough we only stayed for our training.

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Helpful?
Thank Karina S
Parklane_jkt, General Manager at The Park Lane Jakarta, responded to this review

Dear Valued Guest, I read with interests the comments you posted online following your recent stay at The Park Lane Jakarta. I trust your meeting at The Park Lane was productive and really appreciate your kind comments. Your support is certainly valued and we look forward to welcoming you back again soon. Yours Sincerely General Manager

Garut
Reviewed 3 weeks ago via mobile

This hotel has a great service, especially the cleanliness, comfy bed and warm hospitality. It has complete facilities. So variable and delicious breakfast. Get your swimming time after breakfast will be cool! It has been a good experience to be just stay enjoying your complete room. You can also going out just for sightseeing or going shopping at Casablanca Mall,...

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Helpful?
Thank Iva T
Parklane_jkt, General Manager at The Park Lane Jakarta, responded to this review

Dear Valued Guest, Thank you for choosing to stay with us and all the positive review you have posted. I’m happy that you enjoyed your stay and I’m looking forward to welcome you back in the near future. Yours Sincerely General Manager

Bogor, Indonesia
Reviewed 4 weeks ago

I really appreciate this hotel, good facilities, good amenities, good staff, good offering, very nice rooms, good breakfast, almost perfect. But traffics around is terible. I think due to a bad neighborhood (he he he, I think). They must complaint their neighbor to Pemda DKI. I think not only the hotel, but almost all trafficker also complaint about it (KOKAS)....

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Helpful?
1Thank Erlan2013
Parklane_jkt, General Manager at The Park Lane Jakarta, responded to this review

Dear Valued Guest, I was pleased to read the comments you posted online following your stay recently at The Park Lane Jakarta. I’m sorry that you had to experience heavy traffic around hotel area particularly on busy hours. Apart from this I’m glad that you enjoyed your stay with us. Your support is certainly valued and we look forward to...

Reviewed 4 weeks ago via mobile

A good choice by me. Comfortable and friendly with the most smiley security guards I met! All staff were very friendly and helpful, very chatty and made me feel welcome. I would definitely return here.

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Helpful?
Thank Paul N
Parklane_jkt, General Manager at The Park Lane Jakarta, responded to this review

Dear Valued Guest, I was pleased to read the comments you posted online following your recent stay at The Park Lane Jakarta. We really appreciate your kind comments regarding our staff and are glad you enjoyed your stay. Thank you for your support and looking forward to welcoming you back. Yours Sincerely General Manager

singapore
Reviewed 4 weeks ago

good location, good price, good hotel but traffic are atrocious. staff are friendly. rooms are not so new. you can stay if u are not in a rush for time or your meetings are nearby. the traffic in and outwards is quite bad, same for mangga dua area or CBD.

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Helpful?
Thank Julian232323
Parklane_jkt, General Manager at The Park Lane Jakarta, responded to this review

Dear Valued Guest, I was pleased to read the comments you posted online following your recent stay at The Park Lane Jakarta and glad that we were able to meet your expectations. Your support is certainly valued and we look forward to welcoming you back again soon. Yours sincerely General Manager

Dubai, United Arab Emirates
Reviewed 31 October 2016 via mobile

It is good hotel , good spa service in room and nice pool . The only problem is to consider the traffic conjunction as the hotel far from main attractions and only near a shopping mall . We upgraded our room to bigger one. With special price and was worth it .

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Helpful?
Thank mozaalari
Parklane_jkt, General Manager at The Park Lane Jakarta, responded to this review

Dear Valued Guest, I am always happy to receive feedback on our hotel services and I thank you for taking the time to point out area where you feel improvement is required. Your feedback regarding variety of the buffet and food that was sometimes tasted plain or too salty has been discussed with our Executive Chef for further review and...

Reviewed 19 October 2016

I stay from 14 to 16 Oct (last weekend) due to some event in Kota Kasablanka. The room was great and cleat and the bathroom was good enough for the price. The Air Conditioner somehow quite noisy but it was OK. The only drawback I think was the breakfast, not really tasty; somewhat plain; and the potato on Sunday so...

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Helpful?
Thank Andronikos91
Parklane_jkt, General Manager at The Park Lane Jakarta, responded to this review

Dear Valued Guest, I am always happy to receive feedback on our hotel services and I thank you for taking the time to point out area where you feel improvement is required. Your feedback regarding variety of the buffet and food that was sometimes tasted plain or too salty has been discussed with our Executive Chef for further review and...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Free Breakfast
  • Spa
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Free Breakfast
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Welcome to The Park Lane Jakarta.If you truly appreciate the warmth of a sincere welcome, plus a comfortable room and quality service delivered professionally by friendly, smiling staff, then The Park Lane Jakarta is the place for your stay in the capital.The hotel is located adjacent to one side of the city's "Golden Triangle" central business district, the main business district of Jalan HR Rasuna Said and within a walking distance to superblock Kota Kasablanka Shopping Mall. Easy access from Soekarno-Hatta International Airport, it is only a 40-minute drive to reach the hotel. Hotel Map All of the hotel's 280 rooms, including 36 long-stay residences, are equipped with wired & wifi high-speed internet access.The Park Lane Jakarta is the first five star certified Eco Hotel in Indonesia. ... more   less 

Additional Information about The Park Lane Jakarta

Address: Kav 18 Kuningan Jln. Casablanca, Jakarta 12870, Indonesia
Region: Indonesia > Java > Jakarta
Price Range: RM347 - RM592 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — The Park Lane Jakarta 4.5*
Number of rooms: 280
Reservation Options:
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Also Known As:
The Park Lane Jakarta Hotel Jakarta
Park Lane Hotel Jakarta
Park Lane Jakarta
Hotel Style:
#19 Business Hotel in Jakarta
#22 Spa Hotel in Jakarta
#32 Luxury Hotel in Jakarta
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Questions & Answers

Here's what travellers have asked, with answers from The Park Lane Jakarta staff and other travellers.
5 questions
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Questions? Get answers from The Park Lane Jakarta staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Road noise can be heard. Ask for rooms away from the street.”
 of 5 bubbles F356KBrichardg, 18 Nov 2016 | Read review
“choose rooms at the backsite of the hotel are quiter .......”
 of 5 bubbles Erlan2013, 9 Nov 2016 | Read review
“City views is great”
 of 5 bubbles Andronikos91, 19 Oct 2016 | Read review
“Pool view is the best... we loved it.”
 of 5 bubbles Thomas4789, 29 Sep 2016 | Read review
“Executive Floor 16/17”
 of 5 bubbles mike17Bolton, 5 Aug 2016 | Read review
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