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The Park Lane Jakarta

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#30 of 456 Hotels in Jakarta
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The Park Lane Jakarta
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431 Reviews from our TripAdvisor Community

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Showing 342: English reviews
Mumbai (Bombay), India
Reviewed 22 November 2015

Since non-smoking King-size bed room was not available, they offered me smoking room. Though the floor was smelling very dashingly, the corner room which was offered to me was okay to stay. Ask for road side view rooms. Staff is friendly and helpful. Suggestions: 1) More veg options in breakfast and ala carte menu. 2) complimentary fruit plate in room

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Helpful?
Thank Raghuram03
Parklane_jkt, General Manager at The Park Lane Jakarta, responded to this review

Dear Valued Guest, Many thanks for the feedback that you posted online during your stay with us recently. I have passed on your comment regarding the vegetarian dish at breakfast and in a ’la carte menu to our Executive Chef for further review and your feedback regarding fruit plate is well noted, however we do provide complimentary fruit plate upon...

Hong Kong
Reviewed 15 November 2015

I have been travelling to Jakarta quite frequently on business and would normally stay in Le Meridien, Sheraton or the likes. While these hotels are by all means very good, they feel a bit dated and also quite expensive so I asked my Indonesian friends for a more contemporary option at a good price point. Park Lane was suggested and...

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Helpful?
2Thank antoniopersson
Parklane_jkt, General Manager at The Park Lane Jakarta, responded to this review

Dear Valued Guest, Many thanks for the detailed comments you posted online following your recent stay at The Park Lane Jakarta. I’m happy that you enjoyed your stay and appreciate your kind comment regarding our staff service and facilities. Your support as our loyal customer is really valued and we do look forward to welcoming you back. Yours Sincerely Darrel...

Reviewed 4 November 2015

I stayed in the Park Lane for two nights recently on business. It is a genuine 4-star hotel with large, bright, clean, and modern rooms. The only slight drawback is that the bathrooms probably ned a refresh - they look a little dated, but are very clean, large, and functional. The air conditioning in my room struggled to keep the...

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Helpful?
Thank ItenerantAussie
Parklane_jkt, General Manager at The Park Lane Jakarta, responded to this review

Dear Valued Guest, Thank you for the feedback that you posted online during your recent visit with us in October at The Park Lane Hotel Jakarta. I have taken up your comment regarding air conditioning in the room to our Chief Engineer and I apologize for the inconvenience caused. Apart from that I’m glad you enjoyed your time especially at...

New Delhi, Delhi, India
Reviewed 27 October 2015

nice hotel, huge rooms and courteous staff. not the best location but the property is nice. pretty good variety of food. I was on a business trip and stayed there for two days. overall very nice and pleasant experience.

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Helpful?
Thank Rajesh V
Parklane_jkt, General Manager at The Park Lane Jakarta, responded to this review

Dear Valued Guest, I was pleased to read the comments you posted online following your recent visit in October at The Park Lane Jakarta. We do appreciate your support and are glad you enjoyed our service and facilities. Looking forward to welcoming you back. Yours Sincerely Darrel Cartwright General Manager

Reviewed 25 October 2015 via mobile

Nice hotel with friendly staff, except for the security at the front door on saturday 24 october evening. The pool and jacuzzi is the best. Short distance to shopping center (KoKas). The room is big and clean. My kid also can play on the kids playroom on B1

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Helpful?
Thank mayasetiawati
Parklane_jkt, General Manager at The Park Lane Jakarta, responded to this review

Dear Valued Guest, Thank you for the feedback from your recent visit in October at The Park Lane Jakarta and I am glad that in many areas we met your expectations. Thank you for bringing the comment regarding our security staff on October 24th evening to my attention, as this is such important issue for us, I would really appreciate...

Reviewed 25 October 2015 via mobile

Great location.2 minutes walk from a mall.breakfast was excellent.good selection.staff were very helpful.room was spacious and had everything we needed.overall great hotel to stay in and would highly recommend it.

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Helpful?
Thank Bushra A
Parklane_jkt, General Manager at The Park Lane Jakarta, responded to this review

Dear Valued Guest, I was pleased to read the comments you posted online following your stay in October at The Park Lane Jakarta. We do appreciate your support and are glad you enjoyed your stay. Looking forward to welcoming you back. Yours Sincerely Darrel Cartwright General Manager

Reviewed 13 October 2015 via mobile

Between the 7th to the 14th of October I stayed at the Park Lane with five mates for a golf trip. The service provided at the Park Lane was amazing. We took a Club Level booking giving access to the 16th Floor for food and drinking essentially all day. All the staff were fantastic but a supervisor named Dika was...

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Helpful?
2Thank Allan T
Parklane_jkt, General Manager at The Park Lane Jakarta, responded to this review

Dear Valued Guest, Thank you for all the positive feedback that you posted online during your recent visit with us in October. I’m glad that we were able to meet your expectations and your kind comment regarding our staff in Premier Lounge, especially Dika is really appreciated. Rest assured this will be passed on to her through an appreciation letter...

Indonesia
Reviewed 28 September 2015

Great locations, very friendly service staff from the Front Desk. Most of the staff in Front Desk and Concierge extended warm hospitality service. I keep coming back for the past years since the hotel understand my requirements and always extend my request. Good rooms and spacious toilet.

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Helpful?
Thank Rezzario
Parklane_jkt, General Manager at The Park Lane Jakarta, responded to this review

Dear Valued Guest, I read with interest the comments you posted online following your stay in September at The Park Lane Jakarta. I’m glad you enjoyed your stay and your kind comments regarding our front desk and concierge is really appreciated. Thank you for being a loyal customer for us and we look forward to welcoming you back. Yours Sincerely...

Malaysia
Reviewed 3 September 2015

I have been Jakarta many time on the business, it means that I have ever stayed in many hotels due to the nature of work. But The Pak Lane is the best hotels. 1. The hotel have good location (in downtown, near Casablanca shooping mall, and so many others shopping mall like Ciputra shooping mall, Lottle ...) 2. The hotel...

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Helpful?
Thank Olivia O
Parklane_jkt, General Manager at The Park Lane Jakarta, responded to this review

Dear Valued Guest, Many thanks for your detailed comments on your recent visit at The Park Lane Jakarta. I’m glad you enjoyed our full range of services & facilities especially in The Riva Grill Bar and Terrace and your comment regarding our staff is much appreciated as this is such an important element for us. Thank you for your continued...

Tangerang, Indonesia
Reviewed 1 September 2015

The last time i stayed at this hotel was somewhere 2012. During 2009-2012, for business trip to Jakarta, the hotel will always on my first list :). i loved the breakfast the most. the room is somehow feel spacious. However, seeing the website recently and i think they've just changed the room's design. Have not try it yet :)

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Helpful?
Thank nasrullahau
Parklane_jkt, General Manager at The Park Lane Jakarta, responded to this review

Dear Valued Guest, I read with interest the comments you posted online following your stay in September last year at The Park Lane Jakarta. I’m glad you enjoyed your stay and really appreciate for being a loyal customer for us. Thank you for your support and we look forward to welcoming you back. Yours Sincerely Darrel Cartwright General Manager

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Breakfast included
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Airport Transportation
Official Description (provided by the hotel)
Welcome to The Park Lane Jakarta.If you truly appreciate the warmth of a sincere welcome, plus a comfortable room and quality service delivered professionally by friendly, smiling staff, then The Park Lane Jakarta is the place for your stay in the capital.The hotel is located adjacent to one side of the city's "Golden Triangle" central business district, the main business district of Jalan HR Rasuna Said and within a walking distance to superblock Kota Kasablanka Shopping Mall. Easy access from Soekarno-Hatta International Airport, it is only a 40-minute drive to reach the hotel. Hotel Map All of the hotel's 280 rooms, including 36 long-stay residences, are equipped with wired & wifi high-speed internet access.The Park Lane Jakarta is the first five star certified Eco Hotel in Indonesia. ... more   less 

Additional Information about The Park Lane Jakarta

Address: Kav 18 Kuningan Jln. Casablanca, Jakarta 12870, Indonesia
Region: Indonesia > Java > Jakarta
Price Range: RM321 - RM475 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — The Park Lane Jakarta 4.5*
Number of rooms: 280
Reservation Options:
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Also Known As:
The Park Lane Jakarta Hotel Jakarta
Park Lane Hotel Jakarta
Park Lane Jakarta
Hotel Style:
#19 Business Hotel in Jakarta
#23 Spa Hotel in Jakarta
#29 Luxury Hotel in Jakarta
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Questions & Answers

Here's what travellers have asked, with answers from The Park Lane Jakarta staff and other travellers.
5 questions
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Questions? Get answers from The Park Lane Jakarta staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Room a good size really clean tidy had no complaints. ”
106NeilC, 17 Mar 2017 | Read review
“If it doesn't bother you, get the room facing the graveyard.”
npandyangsa, 6 Mar 2017 | Read review
“Generaly it's good to stay for very fare price”
X7623QJalib, 13 Feb 2017 | Read review
“city view room is the best”
hbcity1983, 1 Feb 2017 | Read review
“Road noise can be heard. Ask for rooms away from the street.”
F356KBrichardg, 18 Nov 2016 | Read review
5 of 5