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The Sultan Hotel & Residence Jakarta

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Traveller (496)
Room & Suite (407)
Dining (84)
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Overview
  • Excellent24%
  • Very good41%
  • Average25%
  • Poor8%
  • Terrible2%
Travellers talk about
AMENITIES
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Rooms
Restaurant
Airport Transportation
4 Star Hotel
All hotel details
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Rooms
2 Jul3 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (781)
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Traveller rating
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130
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140
55
12
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All reviewsexecutive floorattending a conferenceunderground tunneltennis courtsgelora bung karnogrand deluxesenayan areaunder renovationswimming poolhotel guestsspacious roommini barpleasant stayjapanese restaurantlate checkbuffet breakfastshopping mall
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181 - 185 of 531 reviews
Reviewed 14 March 2016

I was invited for the Indonesia Fashion Week. On the first sights the Hotel looks good but ... After spending days some things happened. First of all in 5 days staying my sink was leaking but nobody cares about that. Then, they "did a mistake"...More

2  Thank Mbagur
Response from SultanH0TEL, General Manager at The Sultan Hotel & Residence JakartaResponded 12 April 2016

Dear Ms. Mbagur, Thank you for sharing your experience stay at The Sultan Hotel & Residence Jakarta on TripAdvisor. We do apologize for the inconvenience caused during your stay and already share it to our management team as we have taken your feedback seriously. We...More

Reviewed 10 March 2016

We have stayed at the hotel for an official visit to Jakarta between 4-8 of March, and had a quite good example of hospitality and service at Sultan Hotel. The most striking part however was its location which is next to the JCC. The attitude...More

Thank Mehmet B
Response from SultanH0TEL, General Manager at The Sultan Hotel & Residence JakartaResponded 12 April 2016

Dear Mr. Mehmet, Thank you for sharing your staying experience at The Sultan Hotel & Residence Jakarta on TripAdvisor. We were so pleased to have you even just a few days. We also would like to thank you for your compliment on how good our...More

Reviewed 7 March 2016

Have stayed in a number of business hotels in Jakarta. Stayed on the Executive floor and this was by far the best value for money of anywhere I have stayed. The Executive floor staff are wonderful and professional, and made the stay a real pleasure....More

Thank 884wilsonp
Response from SultanH0TEL, General Manager at The Sultan Hotel & Residence JakartaResponded 21 March 2016

Dear Mr. Wilson, Thank you for staying at The Sultan Hotel & Residence Jakarta and taking the time to write your nice experience in our hotel at TripAdvisor. We are excited to hear about your recent visit and happy that you had a great time...More

Reviewed 6 March 2016

This is a kind of Hotel which is used mostly by the Business Person, when i stay here i saw so many people doing like lunch meeting or some meeting in function rooms. This hotel locate at good area at senayan area where can be...More

Thank Ferry_Kasenda
Response from SultanH0TEL, General Manager at The Sultan Hotel & Residence JakartaResponded 21 March 2016

Dear Mr. Ferry, Thank you for staying at The Sultan Hotel & Residence Jakarta and taking the time to write your nice experience in our hotel at TripAdvisor. We are glad to know that you have a great experience as we always make sure to...More

Reviewed 1 March 2016

My stay at the Sultan was for business and found the service excellent and very accommodating. The hotel is very centralized, and because of Jakarta traffic, found it best to arrange meetings at the hotel because of numerous meeting areas within the hotel's venue. I...More

Review collected in partnership with this hotel
Thank roberthX4259BK
Response from SultanH0TEL, General Manager at The Sultan Hotel & Residence JakartaResponded 21 March 2016

Dear Mr. Robert, Thank you for staying at The Sultan Hotel & Residence Jakarta and taking the time to write your nice experience in our hotel at TripAdvisor. We are glad to know that you have a great experience as we always make sure to...More

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About
Amenities
Top amenities
Pool
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Free Parking
Spa
Free High Speed Internet (WiFi)
Bar/Lounge
Breakfast included
Hotel Amenities
Business Centre with Internet Access
Room Service
Free Parking
Shuttle Bus Service
Airport Transportation
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Spa
Bar/Lounge
Hot Tub
Tennis Court
Outdoor pool
Details
Price range
US$61 - US$100 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#50 Spa Hotel in Jakarta
#66 Luxury Hotel in Jakarta
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
Details
Price range
US$61 - US$100 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#50 Spa Hotel in Jakarta
#66 Luxury Hotel in Jakarta
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
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Traveller (496)
Room & Suite (407)
Dining (84)
Pool & Beach (43)
Amenities (52)
Business Centre & Event Rooms (7)
Family and Play Areas (1)
Questions & Answers
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Helenahelenah
29 March 2017|
AnswerShow all 4 answers
Response from Christian B | Reviewed this property |
I think yes but I don't know because we move with taxi driver
0
Votes
Google Translation
usefultipsandadvice
1 July 2016|
Answer
Response from Semara2014 | Reviewed this property |
They provide free wi-fi and also chargeable internet access in the room for a better connection. yes, the respond for any inquiry is a bit slow from them, I must admit. Hope it helps Gus
1
Vote
usefultipsandadvice
1 July 2016|
AnswerShow all 6 answers
Response from SultanH0TEL | Property representative |
Dear Sir/ Madame, Thank you for your time to write this question in Tripadvisor. To answer your question, yes it is including. Our room rate includes breakfast and also high speed internet. Hope you will have a great stay... More
1
Vote
Room Tips
"quiet rooms, close to the central places"
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"Stay at the Garden Wing as the rooms are newer. The Lagoon Wing is older and due for renovation."
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"Staying further up might be convenient"
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"I took the room I was given. Sorry. No complaints."
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