We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
New! Find and book your ideal hotel on TripAdvisor — and get the lowest prices

Grand Hyatt Jakarta

Show Prices
#11 of 441 Hotels in Jakarta
Certificate of Excellence
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
1 room
Check In Check Out
Please enter your travel dates to continue
Check Availability
Compare best prices from top travel sites
and 7 more sites!
Professional photos
Grand Hyatt Jakarta
View Map
{"widget":{"name":"ibex_photo_carousel","divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

870 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 743: English reviews
Sydney Olympic Park, Australia
1 review
Reviewed 3 days ago NEW

Had an excellent short stay. The staff were more than helpful and assisted promptly with every query we had. Centrally located, the hotel has access to shopping centres etc. Food is awesome. Would highly recommend to business ( and other) travellers.

Review collected in partnership with Hyatt Hotels

Helpful?
Thank sanjays544
Berlin, Germany
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 1 week ago

The Hotel is truely a Grand Hyatt - very nice decoration the water springs in the Hotel are nicely perfumed (wont Forget the citrus smell) and the staff is just amazingly friendly and helpful... Little bit pricely but worth every Rupie/Euro...

Helpful?
Thank Senaj L
Grand_Hyatt_Jakarta, Marketing Communications Manager at Grand Hyatt Jakarta, responded to this review

Dear Reviewer, Thank you for writing your review about Grand Hyatt Jakarta on Tripadvisor! Your generous comments about our Grand Lobby and attentive staffs are much appreciated. We are looking forward to welcome you back at Grand Hyatt Jakarta. Warm regards, The Grand Hyatt Jakarta Management Team More 

Level Contributor
17 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 1 week ago via mobile

Stayed two nights here and the facilities were excellent with more than adequate room size and excellent security. The location is central not that it really matters with the way Jakarta traffic is anyway. Ate a C steakhouse restaurant within the hotel and the meal was sensational in the private room with superb service.

Helpful?
Thank Andrew J
Grand_Hyatt_Jakarta, Marketing Communications Manager at Grand Hyatt Jakarta, responded to this review

Dear Reviewer, Thank you for sharing your experience at Grand Hyatt Jakarta on Tripadvisor! We are pleased to hear that you had a memorable experience while staying with you. Your generous comments about our guestroom, security service, location and our award-winning C’s Steak and Seafood Restaurant are much appreciated. We are looking forward to welcome you back at Grand Hyatt... More 

Level Contributor
84 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
Reviewed 1 week ago via mobile

The best thing about this hotel is its location and the fact it is attached to Plaza Indonesia. Service was ok but not great. Buffet was very disappointing in quality and taste. Spa is big but the staff there need to be less obvious. Difficult to relax with staff constantly doing things around the space. Key cards to rooms can... More 

Helpful?
Thank elementary1969
Grand_Hyatt_Jakarta, Marketing Communications Manager at Grand Hyatt Jakarta, responded to this review

Dear Reviewer, Thank you for writing the review about Grand Hyatt Jakarta on Tripadvisor! We appreciate your comments about our hotel’s location that is adjacent to Plaza Indonesia Shopping Centre, our service and C’s Steak & Seafood Restaurant. We have taken notes on your highlight about our buffet selections and spa. We ensure that it will be communicated directly to... More 

Califon
2 reviews
Reviewed 1 week ago

The Jakarta Grand Hyatt was outstanding in every detail. I was in Jakarta on a business trip. I had never been to Jakarta before and did not know what to expect from the Grand Hyatt. The room was spacious with a very comfortable bed. The bathroom was luxurious. The food at our meetings was always plentiful, interesting and expertly prepared.... More 

Review collected in partnership with Hyatt Hotels

Helpful?
Thank bengeorgia
Grand_Hyatt_Jakarta, Marketing Communications Manager at Grand Hyatt Jakarta, responded to this review

Dear Reviewer, Thank you for writing the review about Grand Hyatt Jakarta on Tripadvisor! We highly appreciate your kind feedbacks especially about our hotel’s guest room, variety of foods, sport facilities, attentive associates and location. We look forward to be in your service again when you visit Grand Hyatt Jakarta. Warm regards, The Grand Hyatt Jakarta Management Team More 

Bangkok, Thailand
1 review
Reviewed 2 weeks ago

Variety and quality of breakfast for both Grand Cafe and Exec lounge could improve. The variety and quality are lower than other 5 stars hotel. Which was very surprising to me. However; the overall staff are friendly and helpful. I would recommend a place for short business trip but not family or single travel.

Review collected in partnership with Hyatt Hotels

Helpful?
Thank 85danitaa
Grand_Hyatt_Jakarta, Marketing Communications Manager at Grand Hyatt Jakarta, responded to this review

Dear Reviewer, Thank you for your review about Grand Hyatt Jakarta on Tripadvisor. We appreciate your generous comments regarding our hotel’s attentive associates. We have taken notes on your highlight about our breakfast selections. We ensure that it will be communicated directly to the respective department to assure that this thing will improve in the future. Once again, thank you... More 

Sukabumi, Indonesia
2 reviews
Reviewed 2 weeks ago

Stay here for 2 days during my business trip. Big room, great service, superb breakfast, very satisfied with the service, beautiful shopping mall and perfect location. Definitely coming back here again !!

Helpful?
Thank reksi08
Grand_Hyatt_Jakarta, Marketing Communications Manager at Grand Hyatt Jakarta, responded to this review

Dear Reviewer, Thank you for the review about Grand Hyatt Jakarta on Tripadvisor! We highly appreciate your kind feedbacks especially about our hotel’s guest room, service, variety of foods and location. We look forward to be in your service again when you visit Grand Hyatt Jakarta. Warm regards, The Grand Hyatt Jakarta Management Team More 

867 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (499)
Viewed
Dining (19)
Viewed
Pool/Beach Area (34)
Viewed
Room/Suite (98)
Viewed
Hotel & Grounds (69)
Viewed
View from Room (36)
Viewed
Bathroom (43)
Viewed
Business Centre/Function Rooms (1)
Viewed
Other (199)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (351)
Viewed
Amenities (18)
Viewed
Grand Room (58)
Viewed
Grand Suite (95)
Viewed
Pool (27)
Viewed
Dining (95)
Viewed
The Hotel (58)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (17)
Viewed
Hotel & Grounds (5)
Viewed
Dining (2)
Viewed
Room/Suite (2)
Viewed
Business Centre/Function Rooms (1)
Viewed
Other (7)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Jakarta hotels
Menteng
Hotel Indonesia Kempinski
Hotel Indonesia Kempinski
#10 of 441 in Jakarta
899 reviews
Menteng
Pullman Jakarta Indonesia
Show Prices
Show Prices
Show Prices
Tanah Abang
Shangri-La Hotel Jakarta
Raffles Jakarta
#1 of 441 in Jakarta
318 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Laundry Service
  • Babysitting
Official Description (provided by the hotel)
Regarded as one of the finest hotels in Indonesia, Grand Hyatt Jakarta is living up to its name. Strategically located in the Thamrin CBD and adjacent to Plaza Indonesia Shopping Centre and The Plaza Office Tower, the hotel provides excellent services and amenities to people from all around the world. Dine in the hotel's award-winning C's steak and Seafood Restaurant, pamper yourself in the Club Olympus Fitness & wellness Centre and swim in our 43-metre lagoon-shaped outdoor swimming pool. ... more   less 

Additional Information about Grand Hyatt Jakarta

Address: Jl. M H Thamrin Kav 28-30, Jakarta 10230, Indonesia
Region: Indonesia > Java > Jakarta > Menteng
Price Range: RM845 - RM1,498 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Grand Hyatt Jakarta 5*
Number of rooms: 427
Reservation Options:
TripAdvisor is proud to partner with Amex, Booking.com, Hotels.com, Travelocity, Hyatt Hotels Corporation, Priceline, HotelTravel.com, Agoda, Expedia and Odigeo so you can book your Grand Hyatt Jakarta reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Grand Hyatt Jakarta Hotel Jakarta
Jakarta Grand Hyatt
Hyatt Jakarta
Jakarta Hyatt
Hotel Style:
#4 Family Hotel in Jakarta
#9 Romantic Hotel in Jakarta
#10 Spa Hotel in Jakarta
#11 Luxury Hotel in Jakarta
#12 Business Hotel in Jakarta
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Grand Hyatt Jakarta staff and other travellers.
5 questions
Ask a question

See all questions (5)

Questions? Get answers from Grand Hyatt Jakarta staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“try to get the 21st Club floor with an executive lounge breakfast on the22 floor - you wont forget the view..”
 of 5 bubbles senajl, 23 Nov 2016 | Read review
“good size rooms”
 of 5 bubbles petercooper35, 31 Oct 2016 | Read review
“ask for the view of the round about”
 of 5 bubbles lisawhite181, 19 Sep 2016 | Read review
“6th floor above so you can see Jakarta sky :)”
 of 5 bubbles reen007KL, 4 Sep 2016 | Read review
“Get one with access to the continental lounge.”
 of 5 bubbles carloT2616PJ, 22 Aug 2016 | Read review
5 of 5
Enter dates for best prices
Check In Check Out
Price Your Stay