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Grand Hyatt Jakarta

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#12 of 450 Hotels in Jakarta
Certificate of Excellence
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1 room 2 adults 0 children
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Grand Hyatt Jakarta
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931 Reviews from our TripAdvisor Community

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Showing 796: English reviews
Chevy Chase, United States
Reviewed 1 week ago

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank jonathanpZ7658MG
Jakarta
Reviewed 1 week ago

I organized a wedding event for my cousin in December 2016. The Banquet Service was great. Food was superb (especially the Salmon Wellington), service from Banquet Operation Staffs and Kitchen was very good. Overall a very nice and cozy event The rooms are also great, very spacious and well maintained

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Thank susianid
Grand_Hyatt_Jakarta, Marketing Communications Manager at Grand Hyatt Jakarta, responded to this review

Dear Reviewer, Thank you for your review about Grand Hyatt Jakarta on TripAdvisor. Your generous comments regarding our banquet service, foods and rooms are highly appreciated and it is truly what we strive for! Once again, thank you very much and we are looking forward to welcome you back again soon. Warm regards, The Grand Hyatt Jakarta Management Team

Reviewed 1 week ago via mobile

Stayed for new year's eve. The entire place was hectic, the lobby was full of guests and performers when we arrived. In the morning, we could barely get a place in the grand cafe for breakfast (we were directed to the ballroom downstairs, which was made into a breakfast area before they moved us back upstairs). All the restaurants were...

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Thank Monica J
Grand_Hyatt_Jakarta, Marketing Communications Manager at Grand Hyatt Jakarta, responded to this review

Dear Reviewer, Thank you for your review about Grand Hyatt Jakarta on TripAdvisor. We highly appreciate your comments regarding our hotel, especially about our suite room, bathroom, amenities, and the view from our rooms. We have taken notes on your highlight about our Front Desk staff and we ensure that it will be communicated directly to the respective department to...

Bekasi, Indonesia
Reviewed 2 weeks ago

Review collected in partnership with Hyatt Hotels
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Thank Pramayassya A
Grand_Hyatt_Jakarta, Marketing Communications Manager at Grand Hyatt Jakarta, responded to this review

Great Neck, New York, United States
Reviewed 2 weeks ago

Review collected in partnership with Hyatt Hotels
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Thank Ashok M
Grand_Hyatt_Jakarta, Marketing Communications Manager at Grand Hyatt Jakarta, responded to this review

Brisbane, Queensland, Australia
Reviewed 2 weeks ago

On about my tenth stay at the Grand Hyatt Jakarta, once again the hotel does not fail to completely impress. This is one of my favourite hotels in the world as a constant traveller. The location is perfect, the hotel is immaculate in presentation, and the staff always give me personal recognition and great service. The rooms are well appointed...

Review collected in partnership with Hyatt Hotels
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Thank David H
Grand_Hyatt_Jakarta, Marketing Communications Manager at Grand Hyatt Jakarta, responded to this review

Dear Reviewer, Thank you for being our loyal guest and for submitting a review about us on TripAdvisor. We are glad to hear that you have an impressive stay with us, especially regarding our location, staffs, and rooms. Thank you for choosing Grand Hyatt Jakarta as one of your favourite hotels for travelling. We look forward to welcome you again...

Manila, Philippines
Reviewed 2 weeks ago

Review collected in partnership with Hyatt Hotels
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Thank F2697ICcristinad
Grand_Hyatt_Jakarta, Marketing Communications Manager at Grand Hyatt Jakarta, responded to this review

McLean, Virginia
Reviewed 3 weeks ago

The rooms are ample and comfortable. Breakfast is very good with a lot of western and Asian options. There are 3 restaurants (steak and seafood, Japanese, international buffet) plus the hotel is integrated with a shopping mall (Plaza Indonesia), which offers a lot of dining options. There’s a lot of recreational activity on Sundays in front of the hotel, starting...

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Thank Rodrigo C
Grand_Hyatt_Jakarta, Marketing Communications Manager at Grand Hyatt Jakarta, responded to this review

Dear Reviewer, Thank you for your review about Grand Hyatt Jakarta on TripAdvisor. Your comments regarding our room, breakfast, gym and location were highly appreciated and thank you for recommending the best room for the other guest when staying on Sunday, as there was Car Free Day activity in front of the hotel every Sunday. Thank you and we look...

Hong Kong, China
Reviewed 3 weeks ago

Pros - Check in was fast and rooms are absolutely gorgeous & big , large toilet, walking closet and daily fruit basket which was nice. Beds were firm and so good as well. -Amongst many fine hotels I have stayed, I can simply say the restaurants at Grand Hyatt Jakarta was the best. Food was absolutely delicious with generous portions...

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Thank Cada R
Grand_Hyatt_Jakarta, Marketing Communications Manager at Grand Hyatt Jakarta, responded to this review

Dear Reviewer, Thank you for your review about Grand Hyatt Jakarta on Tripadvisor. We are glad to hear that you had a pleasant stay here and have noted some generous comments during your stay, especially regarding our check-in process, rooms, restaurant, wifi access and our locations. Your comments regarding our coffee machine at Grand Café and our staff were highly...

Singapore, Singapore
Reviewed 3 weeks ago

Whether as a business hotel or for family fun, Grand Hyatt Jakarta has it all. The restaurants offer an amazing variety with attentive staff. It's tad pricey though but within the exprcted range in its category.

Review collected in partnership with Hyatt Hotels
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Thank 8906kays
Grand_Hyatt_Jakarta, Marketing Communications Manager at Grand Hyatt Jakarta, responded to this review

Dear Reviewer, Thank you for your review about Grand Hyatt Jakarta on TripAdvisor. We are pleased to hear that you had memorable experiences at Grand Hyatt Jakarta, either for business or for your family time. We look forward to welcome you back again in the future. Warm regards, The Grand Hyatt Jakarta Management Team

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Laundry Service
  • Babysitting
Official Description (provided by the hotel)
Regarded as one of the finest hotels in Indonesia, Grand Hyatt Jakarta is living up to its name. Strategically located in the Thamrin CBD and adjacent to Plaza Indonesia Shopping Centre and The Plaza Office Tower, the hotel provides excellent services and amenities to people from all around the world. Dine in the hotel's award-winning C's steak and Seafood Restaurant, pamper yourself in the Club Olympus Fitness & wellness Centre and swim in our 43-metre lagoon-shaped outdoor swimming pool. ... more   less 

Additional Information about Grand Hyatt Jakarta

Address: Jl. M H Thamrin Kav 28-30, Jakarta 10230, Indonesia
Region: Indonesia > Java > Jakarta > Menteng
Price Range: RM800 - RM1,297 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Grand Hyatt Jakarta 5*
Number of rooms: 427
Reservation Options:
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Also Known As:
Grand Hyatt Jakarta Hotel Jakarta
Jakarta Grand Hyatt
Hyatt Jakarta
Jakarta Hyatt
Hotel Style:
#4 Family Hotel in Jakarta
#9 Romantic Hotel in Jakarta
#11 Spa Hotel in Jakarta
#12 Business Hotel in Jakarta
#12 Luxury Hotel in Jakarta
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Questions & Answers

Here's what travellers have asked, with answers from Grand Hyatt Jakarta staff and other travellers.
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Questions? Get answers from Grand Hyatt Jakarta staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“don't ever to wear your so so clothes if you want to get a more friendly staff. *seriously”
 of 5 bubbles aristosagita, 22 Feb 2017 | Read review
“As for a room with garden view and avoid Sunday am noise.”
 of 5 bubbles 567rodrigoc, 3 Feb 2017 | Read review
“great room”
 of 5 bubbles jakaumbaran, 30 Jan 2017 | Read review
“High floor, facing the main street with the massive fountain”
 of 5 bubbles Notsofar, 21 Jan 2017 | Read review
“The rooms over looking the big roundabout provided a great city scape view”
  • City Scape view from room
 of 5 bubbles R413DJjiml, 4 Jan 2017 | Read review
5 of 5