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Grand Hyatt Jakarta

1,152 reviews
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Traveller (651)
Room & Suite (364)
Dining (121)
Overview
  • Excellent60%
  • Very good32%
  • Average5%
  • Poor1%
  • Terrible2%
Travellers talk about
“grand cafe”(36 reviews)
“fountain lounge”(14 reviews)
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
5.0 Star Hotel
All hotel details
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Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,152)Write a Review
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Traveller rating
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325
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55
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Show reviews that mention
All reviewsgrand cafefountain loungehigh end shoppingthe club loungewalk in wardrobeshopping mallhealth clubbusiness tripbusiness hotelhuge mallrooms are largejogging trackdirect accessexcellent hotelswimming pooljapanese restaurantcar free day
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21 - 25 of 991 reviews
Reviewed 25 December 2017 via mobile

This is a great, centrally located hotel with direct access to the mall next door. One of the best hotel gyms I’ve ever been to. Very good restaurants and impressive room service offering. Rooms are spacious but could do with a bit of freshening up....More

Thank anra123
Response from Grand_Hyatt_Jakarta, Marketing Communications Manager at Grand Hyatt JakartaResponded 8 January 2018

Dear Reviewer, Thank you very much for your kind review on TripAdvisor. We are delighted to hear that you enjoyed your stay. Your kind remarks regarding our location, gym facilities, restaurants, room services and rooms are highly appreciated! It is always rewarding to know that...More

Reviewed 23 December 2017

Review collected in partnership with Hyatt Hotels
Thank 935putrar
Response from Grand_Hyatt_Jakarta, Marketing Communications Manager at Grand Hyatt JakartaResponded 8 January 2018

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Reviewed 22 December 2017

This hotel is great and beautiful with good staff and service. It is located in a mall which has pros/cons, especially as it relates to traffic getting to/from the hotel. The price seems very high. There are less expensive options with just as great of...More

Thank Worldismyoyster1070
Response from Grand_Hyatt_Jakarta, Marketing Communications Manager at Grand Hyatt JakartaResponded 8 January 2018

Dear Reviewer, Thank you for your feedback on TripAdvisor. We are delighted to know that our staffs were able to serve you with excellent services. Thank you and we hope to be your service again in the future. Warm regards, Grand Hyatt Jakarta Management Team

Reviewed 18 December 2017

I enjoyed my stay and always will be back Good hospitality good food. The front desk staff are very friendly and professional. I asked for a good view room and was givien to me. The location is awesomeMore

Review collected in partnership with Hyatt Hotels
Thank abdelwahhaba
Response from Grand_Hyatt_Jakarta, Marketing Communications Manager at Grand Hyatt JakartaResponded 8 January 2018

Dear Reviewer, We are so delighted to know that you enjoyed your stay. Your kind comments regarding our staffs is highly appreciated! Thank you for your kind compliment and we are looking forward to welcome you back again soon. Warm regards, Grand Hyatt Jakarta Management...More

Reviewed 17 December 2017

Review collected in partnership with Hyatt Hotels
Thank Anni L
Response from Grand_Hyatt_Jakarta, Marketing Communications Manager at Grand Hyatt JakartaResponded 8 January 2018

More

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134567199
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Free High Speed Internet ( WiFi )
Bar/Lounge
Spa
Room Service
Hotel Amenities
Business Centre with Internet Access
Room Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Children Activities (Kid / Family Friendly)
Babysitting
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Hot Tub
Outdoor pool
Details
Price range
US$185 - US$344 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Family Hotel in Jakarta
#9 Romantic Hotel in Jakarta
#12 Business Hotel in Jakarta
#25 Spa Hotel in Jakarta
#29 Luxury Hotel in Jakarta
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
Details
Price range
US$185 - US$344 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Family Hotel in Jakarta
#9 Romantic Hotel in Jakarta
#12 Business Hotel in Jakarta
#25 Spa Hotel in Jakarta
#29 Luxury Hotel in Jakarta
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
Add Photo Photos
Traveller (651)
Room & Suite (364)
Dining (121)
Pool & Beach (68)
Business Centre & Event Rooms (18)
Amenities (18)
Family and Play Areas (1)
Questions & Answers
Ask a question
Moutaz J
16 July 2017|
Answer
Response from Polar773 | Reviewed this property |
Approx 20usd per person.
1
Vote
A F
4 May 2017|
AnswerShow all 4 answers
Response from lance r |
the burgundy bar and lounge is a smoking area
1
Vote
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123
Room Tips
"Choose Room in High Floor with View, and far with Elevator for quite room"
Read review
"Club room is always the option but if you're in a business trip, their standard room is very nice too!"
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"Pick a room facing Selamat Datang circle for nice Jakarta skyline view"
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"Try another hotel"
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