We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Grand Hyatt Jakarta

Show Prices
#13 of 456 Hotels in Jakarta
Certificate of Excellence
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
Grand Hyatt Jakarta
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"moduleList":["handlers"]},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

971 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
There are newer reviews for Grand Hyatt Jakarta
See the most recent reviews
Showing 828: English reviews
Reviewed 21 March 2016

I can highly recommend this hotel for both business and personal trips. Good location beside two malls (other one is upscale). Large pool with tracks. Club level rooms were nice and club lounge good for business and work, as well as drinks.

 Report
Helpful?
Thank Globeotter
Grand_Hyatt_Jakarta, Marketing Communications Manager at Grand Hyatt Jakarta, responded to this review

Dear Reviewer, Thank you for your generous review on TripAdvisor. Your great comments and recommendation of our hotel are our most pleasing rewards! We appreciate your patronage and we look forward to welcoming you back again! Warm regards, The Grand Hyatt Jakarta Management Team

Bangalore, India
Reviewed 21 March 2016

Review collected in partnership with Hyatt Hotels
 Report
Helpful?
Thank Sudhir Kumar S
Grand_Hyatt_Jakarta, Marketing Communications Manager at Grand Hyatt Jakarta, responded to this review

Kuala Lumpur, Malaysia
Reviewed 20 March 2016 via mobile

I have stayed in the Grand Hyatt twice and both have been pleasant stays. The rooms are luxurious and has a quite elegant feel. The service level of the staff is exceptional. I particularly enjoy the food like Nasi Goreng Kambing and Sup Buntut that they serve. The location of the hotel adjoining Plaza Indonesia makes it very convenient as...

 Report
Helpful?
Thank Tammy7767
Grand_Hyatt_Jakarta, Marketing Communications Manager at Grand Hyatt Jakarta, responded to this review

Dear Reviewer, Thank you very much for your kind words about our hotel. We truly appreciate your comments about our convenient location, our associates and the condition of our hotel. We are also delighted to know that you enjoyed dining with us. Your recommendation is the biggest compliment. We hope to welcome you back soon. Warm regards, The Grand Hyatt...

Chennai (Madras), India
Reviewed 17 March 2016

Vegetarian only restaurant is missing :(. Otherwise all excellent. No free breakfast, but was given couple of fruits. Room layout is really good. I was lucky to get a very good view from the room. I would recommend for this hotel .

Review collected in partnership with Hyatt Hotels
 Report
Helpful?
Thank yjhabak
Grand_Hyatt_Jakarta, Marketing Communications Manager at Grand Hyatt Jakarta, responded to this review

Dear Reviewer, Thank you for your kind recommendation of our hotel. We truly appreciate your comments about our guestrooms. We look forward to being of service to you again in the future. Warm regards, The Grand Hyatt Jakarta Management Team

Jakarta, Indonesia
Reviewed 17 March 2016

Review collected in partnership with Hyatt Hotels
 Report
Helpful?
Thank Sheena O
Grand_Hyatt_Jakarta, Marketing Communications Manager at Grand Hyatt Jakarta, responded to this review

Bengaluru, India
Reviewed 17 March 2016 via mobile

I visited is hotel lot of times and always been staying in the same hotel whenever in Jakarta. The hotel is centrally located and is together with the Grand Indonesia mall which makes it a perfect location. The rooms are very nice. This hotel has got the best Gym I have ever seen anywhere else. The strength of the hotel...

 Report
Helpful?
Thank SumitSureka
Grand_Hyatt_Jakarta, Marketing Communications Manager at Grand Hyatt Jakarta, responded to this review

Dear Reviewer, Thank you for your kind recommendation of our hotel. Your comments about our hotel’s location, facilities and attentive associates are much appreciated. I will certainly be sure to share your comments with the team, as customer satisfaction is our most pleasing reward. We look forward to being of service to you again in the near future. Warm regards,...

Bengaluru, India
Reviewed 16 March 2016

Stayed here for a week while on business. Very spacious room, pleasing decoration and interiors. Nice, friendly staff and they do take care of you very well. My room was pool facing with good executive chair/desk in the room for any extra long hours if you need to sit and work. Everyday they used to keep the fruit bowl and...

 Report
Helpful?
Thank MohanKReddy
Grand_Hyatt_Jakarta, Marketing Communications Manager at Grand Hyatt Jakarta, responded to this review

Dear Reviewer, Thank you for writing such a positive review on TripAdvisor. Your generous compliments, particularly about our guestrooms, the hotel’s location and our staff’s attentiveness, are much appreciated. It is always great to read such positive feedback and guest satisfaction. It is truly what we strive for. I will be sure to share your encouraging feedback with the entire...

Jakarta, Indonesia
Reviewed 10 March 2016

The hotel is top notch and the staff are very accommodating and helpful. Excellent customer service. The room is very clean and cozy. Great facilities if you want to use the gym, get your hair done, have a spa treatment. Overall highly recommended!

Review collected in partnership with Hyatt Hotels
 Report
Helpful?
Thank Marissa C
Grand_Hyatt_Jakarta, Marketing Communications Manager at Grand Hyatt Jakarta, responded to this review

Dear Reviewer, Thank you for your generous review of Grand Hyatt Jakarta. We are glad to know that you had a great experience while staying with us, especially with our customer service, rooms and facilities. We greatly appreciate your recommendation of our hotel. We look forward to welcoming you back soon. Warmest regards, The Grand Hyatt Jakarta Management Team

Jakarta, Indonesia
Reviewed 9 March 2016

Perfect. Room is very spacious and its white... I feel like in a fairytale Food is outstanding. You will never stop eating Pool is like a lagoon. Warm.. Clean and very relaxing. And it's big. Spa is lovely And the view? Oh the view... Hellow Jakartaa

 Report
Helpful?
Thank ikamarizka
Grand_Hyatt_Jakarta, Marketing Communications Manager at Grand Hyatt Jakarta, responded to this review

Dear Reviewer, Thank you for your generous review of our hotel. We are delighted to know that you had a pleasant stay experience. Your comments about our rooms, our food, and our facilities are much appreciated. Once again, thank you for your kind comments. We hope to welcome you back soon. Warm regards, The Grand Hyatt Jakarta Management Team

Ras Al Khaimah, United Arab Emirates
Reviewed 6 March 2016

Stayed in this hotel a few nights while on business. Was luckily upgraded to an executive suite, very spacious and well decorated. Very quiet with the exception of the loud muezzin who woke me up in the early hours; a room facing the other side might be quieter, although with traffic noises, double glazing windows would probably help muffle the...

 Report
Helpful?
Thank Jean-François M
Grand_Hyatt_Jakarta, Marketing Communications Manager at Grand Hyatt Jakarta, responded to this review

Dear Reviewer, Thank you for giving Grand Hyatt Jakarta such positive feedback on TripAdvisor. We appreciate your comments about our associates’ attentiveness, our hotel’s executive suite, our facilities and our location. Your recommendation is the biggest compliment. We look forward to welcoming you back very soon! Warm regards, The Grand Hyatt Jakarta Management Team

936 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (545)
Viewed
View from Room (40)
Viewed
Bathroom (49)
Viewed
Pool/Beach Area (37)
Viewed
Business Centre/Function Rooms (3)
Viewed
Room/Suite (102)
Viewed
Dining (19)
Viewed
Hotel & Grounds (80)
Viewed
Other (215)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (351)
Viewed
Amenities (18)
Viewed
Grand Room (58)
Viewed
Grand Suite (95)
Viewed
Pool (27)
Viewed
Dining (95)
Viewed
The Hotel (58)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (40)
Viewed
Room/Suite (12)
Viewed
Hotel & Grounds (6)
Viewed
Dining (3)
Viewed
Business Centre/Function Rooms (13)
Viewed
Bathroom (1)
Viewed
Family/Play Areas (1)
Viewed
Pool/Beach Area (3)
Viewed
Other (1)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Jakarta hotels
Menteng
Hotel Indonesia Kempinski
Hotel Indonesia Kempinski
#10 of 456 in Jakarta
991 reviews
Menteng
Pullman Jakarta Indonesia
Show Prices
Show Prices
Show Prices
Tanah Abang
Shangri-La Hotel Jakarta
Shangri-La Hotel Jakarta
#11 of 456 in Jakarta
1,398 reviews
Raffles Jakarta
#1 of 456 in Jakarta
381 reviews
Menteng
The Hermitage Jakarta
The Hermitage Jakarta
#2 of 456 in Jakarta
282 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Minibar
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Laundry Service
  • Babysitting
  • Breakfast Available
Official Description (provided by the hotel)
Regarded as one of the finest hotels in Indonesia, Grand Hyatt Jakarta is living up to its name. Strategically located in the Thamrin CBD and adjacent to Plaza Indonesia Shopping Centre and The Plaza Office Tower, the hotel provides excellent services and amenities to people from all around the world. Dine in the hotel's award-winning C's steak and Seafood Restaurant, pamper yourself in the Club Olympus Fitness & wellness Centre and swim in our 43-metre lagoon-shaped outdoor swimming pool. In keeping with the ever-changing needs and lifestyles of the present day global travellers, Fountain Lounge is about to embark on a complete renovation project on 15 April 2017 and is scheduled to open in the month of June 2017. To ensure your comfortable stay and convenience, we have adjusted the opening hours of burgundy and C’s Steak and Seafood restaurant. ... more   less 

Additional Information about Grand Hyatt Jakarta

Address: Jl. M H Thamrin Kav 28-30, Jakarta 10350, Indonesia
Region: Indonesia > Java > Jakarta > Menteng
Price Range: RM823 - RM1,299 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Grand Hyatt Jakarta 5*
Number of rooms: 427
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Booking.com, Expedia, Hotwire, Agoda, Hyatt Hotels Corporation, Priceline, Travelocity, TripOnline SA, Cheap Tickets, getaroom.com and HotelQuickly so you can book your Grand Hyatt Jakarta reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Grand Hyatt Jakarta Hotel Jakarta
Jakarta Grand Hyatt
Hyatt Jakarta
Jakarta Hyatt
Hotel Style:
#4 Family Hotel in Jakarta
#9 Romantic Hotel in Jakarta
#12 Business Hotel in Jakarta
#12 Spa Hotel in Jakarta
#13 Luxury Hotel in Jakarta
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Grand Hyatt Jakarta staff and other travellers.
5 questions
Ask a question

See all questions (5)

Questions? Get answers from Grand Hyatt Jakarta staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Request high floor, Monument side room”
  • View from room on monument side
pacers777, 2 Apr 2017 | Read review
“One away from the MRT projects”
glnomad, 9 Mar 2017 | Read review
“don't ever to wear your so so clothes if you want to get a more friendly staff. *seriously”
aristosagita, 22 Feb 2017 | Read review
“As for a room with garden view and avoid Sunday am noise.”
567rodrigoc, 3 Feb 2017 | Read review
“great room”
jakaumbaran, 30 Jan 2017 | Read review
5 of 5