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Grand Sahid Jaya Hotel

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279 Reviews from our TripAdvisor Community

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Showing 157: English reviews
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Jakarta, Indonesia
Reviewed 2 days ago NEW

I like this hotel for luxury and elegant hotel but I was disappointed with the Wi-Fi . May be at that time, I was unlucky to get best Wi-Fi. But I think it is a old hotel since the interior looks old and needs some new interior design. For the rooms, I like its amenities provided by Grand Sahid Jaya...

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Thank Ruby2107
Jakarta, Indonesia
Reviewed 1 week ago

Great location, spacious room but old, the bathtub also look old. Hot water runs well. Nice staff, confusing elevator because there was a renovation on 11th floor. very tasty breakfast and great restaurant staff.

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Thank Yebe
Chennai (Madras), India
Reviewed 1 week ago via mobile

I had been to this hotel and I found it to be clean and tidy; the breakfast was good. The service was also good. People were courteous. I was well connected through wifi - both in the room and common places. I recommend this hotel.

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Thank Srinivasan K
Reviewed 1 week ago

nice hotel, great location (5m walking from my client), the room is super comfy, the pool is nice, access to gym classes for free, plenty of options for eating around the hotel, staff super friendly... I'm loving it! only internet connection not always reliable, but fair enough.

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Thank Sara V
Grandsahidjaya J, Manajer Hubungan Masyarakat at Grand Sahid Jaya Hotel, responded to this review

Dear Sara V, Warmest greetings from Grand Sahid Jaya Jakarta, Thank you for taking time to review your stay with us. It’s a pleasant for us knowing you enjoyed your stay in Grand Sahid Jaya Jakarta with it’s characteristic with Indonesian culture. However we would like to take this opportunity to sincerely apologize related to your obstacles with internet connection....

Reviewed 3 weeks ago via mobile

Hotel room is huge but extremely spooky with its run down interior furnishings, weird statue figurine near the entrance, and layout. Not forgetting lack of a fridge, despite being an executive suite. Requested to change room as it was too spooky. Second room's better, though still in need of some works. Bathroom layout wasn't well planned. Television guide does not...

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Thank treiciasyn
Grandsahidjaya J, Manajer Hubungan Masyarakat at Grand Sahid Jaya Hotel, responded to this review

Dear Treiciasyn, Warmest greeting from Grand Sahid Jaya Jakarta, Thank you for taking time to write your review while stay with us. Please accept our sincerest apologies for any inconvenience this may have caused you. Now we are on progress to renovate our building gradually and also our room facilities. We hope you can enjoy our new appearance, facilities, and...

Singapore, Singapore
Reviewed 3 weeks ago

Great location but the hotel has 'aged' tremendously. The fittings in the rooms and toilets requires an upgrade. The WI-FI was slow and unstable. Security access to the hotel and rooms lax seriously, considering the star rating given for this hotel. Renovations to this hotel is long overdue I have to say. The room I was given (17th floor, non-smoking)...

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Thank Radzaly M
Grandsahidjaya J, Manajer Hubungan Masyarakat at Grand Sahid Jaya Hotel, responded to this review

Dear Radzaly M, Warmest Greeting from Grand Sahid Jaya Jakarta, Thank you for reviewing your stay at Grand Sahid Jaya Jakarta. We value your review as it helps us to improve our services. Please accept our sincerest apologies for any inconvenience this may have caused you. We have taken note of your comments and please be assured that your feedback...

Reviewed 12 February 2017

The elephant in the room: the elephant is old and need renovation. Nevertheless, it is truly worth the price. The hotel was build on 1974, and the architecture as well as room amenities show it. While they have renovated somewhat, many of the rooms are still older ones and can do with renovation. The room itself comes with the usual...

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Thank Wirya A
Grandsahidjaya J, Manajer Hubungan Masyarakat at Grand Sahid Jaya Hotel, responded to this review

Dear Mr. Wirya A Warmest Greeting from Grand Sahid Jaya Jakarta, Thank you for your time writing your comment while staying with us. It is a honor for us giving you our best service. We proud to be one of historic hotel in Jakarta, however we are in process to improve our service by renovate our building especially our room...

Cape Town, South Africa
Reviewed 26 January 2017

I have never experienced such amazing service in any hotel ever than I received from the management and staff at this hotel. One person in particular stands out as exceptional. Mr Bonni Arif Sudiman, the Duty Manager, was one of the most efficient, friendly and professional people one could wish to meet. He went out of his way to ensure...

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Thank mckinnonclaire51
Grandsahidjaya J, Manajer at Grand Sahid Jaya Hotel, responded to this review

Dear Mr. Mckinnonclaire51, Warmest Greeting from Grand Sahid Jaya Jakarta, We are glad knowing you have a good experience with us. We always encourage our staff giving their best to all of our guest and also represented our culture who always give the best service. We will send your regards to Mr. Bonni and absolutely we are looking forward for...

Reviewed 26 January 2017 via mobile

Dear management and Staff representatives. I was residential on the 20th Floor of the Grand Sahid Jaya Hotel, and was meant to be on business and came to Jakarta to stay for approximately 2 weeks. Unfortunately due to family trauma I had a nervous breakdown during my stay at the Hotel. The staff and management were not only highly professional...

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Thank Rafe M
Grandsahidjaya J, Manajer at Grand Sahid Jaya Hotel, responded to this review

Dear Mr. Rafe M, Warmest Greeting from Grand Sahid Jaya Jakarta, It’s a honor for us to make our guest feels comfort staying in our hotels. We appreciate your good comments and it would be encouragement for all of our staff to give the best service to all of our guest. We hope your best experience staying with us also...

Reviewed 4 January 2017

First impression for this hotel is about the hospitality, how the Sahid’s personnel handle their guest was very hospitable. Start, when i settled the payment a few days before i am checking to the hotel, Mrs. Tiwi (Sahid’s personnel )helped me to find a very comfortable room, she gave me some choices of rooms until i found best rooms to...

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Thank Theresia D
Grandsahidjaya J, Manajer Hubungan Masyarakat at Grand Sahid Jaya Hotel, responded to this review

Dear Mrs. Theresia D Warmest Greetings from GRAND SAHID JAYA, Happy New Year from us, hope you have a fabulous 2017. We really appreciate you enjoy our New Years Eve Celebration and also our hospitality. Your good comment about our staff will be informed to all of us especially Mrs. Tiwi and Mr. Hieronimus it will be motivated us to...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Spa
  • Breakfast included
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Spa
  • Bar/Lounge
  • Tennis Court
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Multilingual Staff
  • Breakfast Available
Official Description (provided by the hotel)
Superior 351 rooms, Deluxe 269 rooms, Suites 50 rooms. Executive rooms and suites floors available with dedicated check in/out service, complimentary breakfast and late afternoon cocktails at executive Lounge, 24 hour butler service and many other amenities. The 9th and 17th floors are non smoking floors. ... more   less 

Additional Information about Grand Sahid Jaya Hotel

Address: Jl. Jendral Sudirman Kav. 86, Jakarta 10220, Indonesia
Region: Indonesia > Java > Jakarta > Tanah Abang
Price Range: RM266 - RM438 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Grand Sahid Jaya Hotel 4*
Number of rooms: 670
Reservation Options:
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Also Known As:
Sahid Jaya Hotel
Hotel Style:
#84 Luxury Hotel in Jakarta
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Questions & Answers

Here's what travellers have asked, with answers from Grand Sahid Jaya Hotel staff and other travellers.
1 question
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Questions? Get answers from Grand Sahid Jaya Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“ask for a renovated room”
 of 5 bubbles saravS1170XH, 11 Mar 2017 | Read review
“don't ask for room that faces the pool, ask for higher rooms that face the street”
 of 5 bubbles wiryaa, 11 Feb 2017 | Read review
“3rd floor is best floor if you want to stay near to swimming pool”
 of 5 bubbles theresiad2017, 3 Jan 2017 | Read review
“Best view room and higher floor to get quieter room. Check the window seal and ask for another room if you find any leak.”
 of 5 bubbles 916ariefr, 4 Nov 2016 | Read review
“choose renovated room but do not expect too much”
 of 5 bubbles AnggiA_13, 30 Oct 2016 | Read review
5 of 5