We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Mercure Jakarta Simatupang

Show Prices
#31 of 453 Hotels in Jakarta
Certificate of Excellence
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
Mercure Jakarta Simatupang
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

402 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
There are newer reviews for Mercure Jakarta Simatupang
See the most recent reviews
Showing 303: English reviews
Singapore, Singapore
Reviewed 30 January 2017 via mobile

Did not book a room here, just picked Graffiti Restaurant as our dining option since it is pretty near to our residence. It's our first time in Mercure Simatupang, and one of the staff guided us to the resto and engaged very friendly conversations with us which was nice. The Graffiti Restaurant had very vibrant decor and an unusual artsy...

 Report
Helpful?
Thank typicalgio
Mercure-JS, Front Office Manager at Mercure Jakarta Simatupang, responded to this review

Dear Mr./Ms. Typicalgio, It is a great honor to have your amazing review on our Tripadvisor page, especially from one of the loyal contributor. We are glad that your visit was an enjoyable time for dining in our Graffiti Restaurant, your comments has been shared with the rest of the team members in order to encourage them to keep improving...

Odiham, United Kingdom
Reviewed 12 January 2017 via mobile

Opted for the Privilege room which was very pleasant. As others have said, the glass walled shower into the hotel room is an unusual feature but ok as travelling alone I guess. Staff were terrific, courteous, helpful and always smiling. Breakfast ok, western food limited in my view, particularly if you are a clerical s / fresh fruit merchant as...

 Report
Helpful?
Thank CHD6265
Mercure-JS, Front Office Manager at Mercure Jakarta Simatupang, responded to this review

Dear Mr./Ms. CHD6265, We are truly delighted to receive your great feedback regarding your stay at the Mercure Jakarta Simatupang. I will share your comments with our team and I am sure that this feedback will serve as an encouragement as we strive to continuously improve our guest experience. Thank you for sharing your experience, and please do not hesitate...

London, United Kingdom
Reviewed 11 January 2017

We found ourselves in this Mercure Hotel because my husband had been discharged from the nearby Siloam Hospita,l and we needed a place to stay while he continued out patient treatment following a strike and awaited his 'fit to fly' assessment for our return to England (that's another story!). The staff could not have been more accommodating and helpful -...

 Report
Helpful?
Thank Yankee A
Mercure-JS, Front Office Manager at Mercure Jakarta Simatupang, responded to this review

Dear Mrs. Yankee A, We are very delighted to receive such a great score from one of the loyal contributor and thank you for the time you have spare to provide an amazing review for Mercure Jakarta Simatupang. Your feedback has been shared with the team members, which for sure will give them an encouragement to keep improving our guest...

Edinburgh, United Kingdom
Reviewed 6 January 2017 via mobile

The Mercure's rooms are very comfortable although the design with the glass walled shower opening into the room is a little bizarre. The food is generally of high quality and the menu includes a range of local and western dishes. The rooftop bar is enjoyable and live music is played some nights. The real joke though is the swimming pool...

 Report
Helpful?
2Thank Bob H
Mercure-JS, Front Office Manager at Mercure Jakarta Simatupang, responded to this review

Dear Mr.Bob H, It is our great privilege to have your excellent review on our page and especially coming from one of the senior contributor for TripAdvisor. Your thoughtful message has been already shared with our teams and it is certainly the best encouragement to keep improving our guest experience. Looking forward to welcome you again in the near future...

Jakarta, Indonesia
Reviewed 6 January 2017

I was visit hotel mercure jakarta simatupang for business meeting, this hotel is good place for business meeting, this close to shopping mall a like PIM, Citos. the staff are friendly and also they give excellent services,

 Report
Helpful?
Thank jakaumbaran
Mercure-JS, Front Office Manager at Mercure Jakarta Simatupang, responded to this review

Dear Mr. Jakaumbaran, Thank you for a good review, It is always a pleasure to receive it as an appreciation of our team’s services. As we always strive to continually improve the quality of our services, please do not hesitate to share with us more details in order to achieve better in the future. We thank you again for sharing...

Reviewed 31 December 2016 via mobile

Our stay at the hotel for 3 nights is excellent. The staff are friendly and also the service is excellent. Taxi is always available outside of the hotel. We would love to stay there again when going to Jakarta.

 Report
Helpful?
1Thank Fizzy N
Mercure-JS, Front Office Manager at Mercure Jakarta Simatupang, responded to this review

Dear Mr. Fizzy N, We are truly delighted to receive your full score and great review on our page and thank you for the time that you spare with your highly appreciated consideration. Will definitely share your message to all the team's member, which will give them encouragement in improving our guest experience. Should I be of any assistance to...

Singapore
Reviewed 29 December 2016

I was on a 5 days business trip and my company booked the hotel for me as it was near the Jakarta office. Check in was fast and the room was clean and with comfortable bed. The air con was cold enough with great wifi. I have been dining for 3 nites at the hotel as outside traffic jammed was...

 Report
Helpful?
Thank Neroli-sg
Mercure-JS, Front Office Manager at Mercure Jakarta Simatupang, responded to this review

Dear Ms. Neroli-Sg, On behalf of the Mercure Jakarta Simatupang team, we would like to say thank you for the maximum score on our TripAdvisor review. Rest assured the information will be distributed among the team members, in order to have an encouragement among them to improve our guests' satisfaction. Please contact me directly for any further assistance you may...

Reviewed 29 December 2016 via mobile

Had a wonderful stay in this unique hotel. Room was nicely designed and full with needed amenities. I have all my meals in the hotel, food are great and service was amazing. Staff are remarkably helpful, they will make things happen for you. MRT project was really pain in the neck but once you have arrived back at the hotel...

 Report
Helpful?
Thank Ikhsan S
Mercure-JS, Front Office Manager at Mercure Jakarta Simatupang, responded to this review

Dear Mr. Ikhsan S, We are very pleased to receive your great feedback regarding your stay in Mercure Jakarta Simatupang. I will share your comments with our team and I am sure that this feedback will serve as an encouragement as we strive to continuously improve our guest experience. Thank you for sharing your experiences. Looking forward to welcome you...

Reviewed 29 December 2016 via mobile

Spend a couple of day on this business hotel, had a great time. Check in and check out process went perfectly, staff are amazing and my meals experience are very tasty and deliciously. Location are very strategic even now the MRT project still on going but in the future this will be more convenient for the hotel. Very recommended for...

 Report
Helpful?
Thank Nadia H
Mercure-JS, Front Office Manager at Mercure Jakarta Simatupang, responded to this review

Dear Ms. Nadia H, We sincerely appreciate your comments regarding your stay in Mercure Jakarta Simatupang. It is always a pleasure to receive positive scores as an appreciation of our team’s services. As we always strive to continually improve the quality of our services, please do not hesitate to share with us more details in order to achieve better in...

Reviewed 28 December 2016 via mobile

Entire stay were prefect specially front desk staff, they were attentive, courteous manner with prompt service. The gym equipped with the professional equipment and the swimming pool, even a bit small but it still nice since they always keep the cleanliness and the high standard of service.The breakfast was nice and our dinner was prefect the food were tasty. Definitely...

 Report
Helpful?
Thank Okie S
Mercure-JS, Front Office Manager at Mercure Jakarta Simatupang, responded to this review

Dear Mr./Ms. Okie S, We are very pleased to receive your great feedback on our TripAdvisor page, thank you for the time and consideration. Your thoughtful message has been already shared with our teams and it is certainly the best encouragement to keep improving our guests experience. Should I be of any assistance to organize your next stay in our...

402 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (364)
Viewed
Hotel & Grounds (28)
Viewed
Bathroom (23)
Viewed
Pool/Beach Area (20)
Viewed
View from Room (13)
Viewed
Dining (54)
Viewed
Room/Suite (75)
Viewed
Business Centre/Function Rooms (1)
Viewed
Family/Play Areas (1)
Viewed
Other (149)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (38)
Viewed
Dining (7)
Viewed
Hotel & Grounds (4)
Viewed
Room/Suite (10)
Viewed
Business Centre/Function Rooms (1)
Viewed
Pool/Beach Area (1)
Viewed
Other (15)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Jakarta hotels
Swiss-Belinn Simatupang
#110 of 453 in Jakarta
114 reviews
Swiss-Belhotel Pondok Indah
#89 of 453 in Jakarta
66 reviews
Show Prices
Show Prices
Show Prices
Mercure Jakarta Sabang
#34 of 453 in Jakarta
446 reviews
Tanah Abang
Kosenda Hotel
Kosenda Hotel
#18 of 453 in Jakarta
481 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Laundry Service
  • Babysitting

Additional Information about Mercure Jakarta Simatupang

Address: Jl. R.A. Kartini No. 18 | Lebak Bulus, Jakarta 12440, Indonesia
Region: Indonesia > Java > Jakarta
Price Range: RM217 - RM465 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Jakarta Simatupang 4*
Number of rooms: 232
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Booking.com, Travelocity, Orbitz, Expedia, Agoda and ACCOR so you can book your Mercure Jakarta Simatupang reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Hotel Style:
#26 Business Hotel in Jakarta
#31 Luxury Hotel in Jakarta
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Mercure Jakarta Simatupang staff and other travellers.
1 question
Ask a question

See all questions (1)

Questions? Get answers from Mercure Jakarta Simatupang staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“top floor for a lovely view and peace and quiet”
 of 5 bubbles dweey2017, 19 Mar 2017 | Read review
“My room on the 15th floor was good.”
 of 5 bubbles jayakaranm, 1 Mar 2017 | Read review
“Just dont take a room at 14th floor, if in 15th any live music, its littlebit noisy at 14th floor”
 of 5 bubbles hayatsaidg, 8 Feb 2017 | Read review
“good view room”
 of 5 bubbles jakaumbaran, 5 Jan 2017 | Read review
“choose mid floor non smoking room”
 of 5 bubbles Neroli-sg, 28 Dec 2016 | Read review
5 of 5