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Grand Mercure Jakarta Harmoni

CancelonUS$61*
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11/06/2017 12/06/2017
1 room 2 adults 0 children
US$85*
US$61*
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US$63*
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Grand Mercure Jakarta Harmoni
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948 Reviews from our TripAdvisor Community

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There are newer reviews for Grand Mercure Jakarta Harmoni
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Showing 643: English reviews
Singapore, Singapore
Reviewed 16 April 2017

Review collected in partnership with Accorhotels.com
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Helpful?
Thank Wong_gordon
H8535GM, General Manager at Grand Mercure Jakarta Harmoni, responded to this review

London, United Kingdom
Reviewed 28 March 2017

Great rooms on a high floor, quiet, clean and nice design. Enjoyed 2 nights here on a business trip and would have preferred to stay for longer. Very chinese theme due ti the new year when i went, opposite a small mall, conveniences and fast food nearby...

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Helpful?
Thank Ummar69
H8535GM, General Manager at Grand Mercure Jakarta Harmoni, responded to this review

Dear Mr. UMar69, Thank you for your review through TripAdvisor reader. and I am glad that you enjoyed your stay with us. I am looking forward to welcome you again in the future whether on business or pleasure. Best Regards Rulvastina Randy General Manager

Trabzon
Reviewed 25 March 2017

Clean but small rooms compared with classic Asian hotels. Very friendly and professional service from the check in to check out. Location could be better but transportation by taxi is easy. Neighborhood has a bad reputation.

Review collected in partnership with Accorhotels.com
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Helpful?
Thank Gkulacoglu
H8535GM, General Manager at Grand Mercure Jakarta Harmoni, responded to this review

Dear Mr/Ms Gkulacoglu, Thank you for your review and comments through TripAdvisor. We always appreciate a constructive feedback and thank you for giving me the opportunity to reply to your remarks. Indeed the rooms aren’t the biggest compared to classic Asian hotels but nevertheless are quite spacious for a city hotel and comfortable enough to accommodate the guests. The room...

Male
Reviewed 16 March 2017

Great location.Staff are very fiendly, especially Mr.Reza is very helpful and kind gentleman, I really appeaciate his assistance during my stay in this beautifull hotel. And also, i had a wonderfull breakfast daily. especially the is a mosque in the second floor which is vey convenent for all Muslims who stayed in this hotel. It is very clean place and...

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Helpful?
Thank Mr_Moosa_Maldives
H8535GM, General Manager at Grand Mercure Jakarta Harmoni, responded to this review

Dear Mr. Ali Ahmed Moosa, Thank you for taking the time to review Grand Mercure Jakarta Harmoni on Trip Advisor. Thank you for your kind comments and the positive experience during your stay with us. We strive to give our guests the best we can and we always looking at ways of improving. I am looking forward welcoming you again...

Reviewed 25 February 2017 via mobile

Great location surrounded by good restaurant and place of attraction. Staff are very friendly and helpful especially Miss Mella. The rooms are comfortable, ample space for 3 persons and have all the necessities of a four star hotel. The bedding is excellent. Highly recommended for business and leisure travellers.

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Helpful?
Thank zahari1678
H8535GM, General Manager at Grand Mercure Jakarta Harmoni, responded to this review

Dear Mr/Ms. Zahari1678, Thank you for taking the time to review Grand Mercure Jakarta Harmoni on Trip Advisor. I am delighted that you enjoyed your stay with us and I appreciate your feedback. We always strive to deliver a better experience for our guests and I am looking forward welcoming you back in the future. Best Regards, Rulvastina Randy General...

Reviewed 24 February 2017

People who meet on reception does not know Accor rules at all. Nobody from personal say You "Hello". Cleaning of room is too bad - all the time change place for Your clothe and things on the table. Breakfast is very very poor. Good to think before booking this hotel.

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1Thank Alexander B
H8535GM, General Manager at Grand Mercure Jakarta Harmoni, responded to this review

Dear Mr. Alexander B, Thank you for staying with us and taking your time to write your comment in Trip Advisor. I am very sorry to see that we didn’t meet your expectations during your stay with us. I am personally looking in to your feedback in order to discuss with the team and work towards improving the standards in...

Reviewed 21 February 2017

Stayed here while I was in Jakarta for a weekend. Room was very comfortable, with a big, soft bed, large shower with good water pressure and heating, and sufficient space. Wifi worked great. The clerks in the lobby were very polite and helpful with everything I needed. Breakfast was mediocre, but that was really my only complaint. Overall, liked my...

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Helpful?
Thank ZacharyMarret
H8535GM, General Manager at Grand Mercure Jakarta Harmoni, responded to this review

Dear Mr/Ms. ZacharyMarret, Thank you for your comments and for taking the time to review our product and services through TripAdvisor. I am sorry that the breakfast wasn't to your liking and I want to ensure you that we are making every effort in order to provide our valuable guests with a delicious and mouthwatering breakfast. As with every change...

The Netherlands
Reviewed 17 February 2017 via mobile

We reserved by agoda for 1night. At that time my fiance had problem with his flight and i already arrived at Jakarta. Since it was already too late 22.00 oclock i think and my fiance said to me to check in at grand mercure first. I tried to call them and i explained the problem. They asked for deposit and...

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Helpful?
Thank Aprilia Y
H8535GM, General Manager at Grand Mercure Jakarta Harmoni, responded to this review

Dear Ms. Aprilia Y, Thank you for staying with us and taking your time to write your comment in Trip Advisor. I am really sorry for the loss of your property. I also want to apologies for our front desk staff for not being sympathetic and we will contact an internal audit in order to make sure that this doesn’t...

Wellington, New Zealand
Reviewed 15 February 2017 via mobile

We spent three nights here while on holiday. The staff there are very friendly, and accommodating, greeting us by name each time we visited the restaurant and bar. The room was spacious and clean. The bed was huge and very comfortable. A few glitches with the wifi in our room but easily accessed in the lobby and bar. The bar...

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Helpful?
Thank Nomads_on_Tour
H8535GM, General Manager at Grand Mercure Jakarta Harmoni, responded to this review

Dear Mr/Ms. Nomads_on_Tour Thank you for staying with us and taking your time to write your comment in Trip Advisor. We are glad to hear that you really enjoy stay in our hotel. We are delighted to know that you are pleased and satisfied with our product and service as well. We always try to give our best service for...

Reviewed 9 February 2017

Overall a great hotel! The basics are covered: modern decor, clean and spacious bathroom, and strategic location. Bus stop is across the street, McDonalds next door, a smaller mall across the street (compared to typical modern malls in the city). Above all, super friendly staff! My parents and I were there for 11 nights. I walked in and requested to...

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Helpful?
Thank Leo L
H8535GM, General Manager at Grand Mercure Jakarta Harmoni, responded to this review

Dear Mr. Leo L, Thank you for staying with us and taking your time to write your comment in Trip Advisor. We are glad to hear that you really enjoy stay in our hotel. We are delighted to know that you are pleased and satisfied with our product and service as well. We always try to give our best service...

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Pool
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Free Parking
  • Spa
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities

Additional Information about Grand Mercure Jakarta Harmoni

Address: Jl. Hayam Wuruk 36-37, Jakarta 10120, Indonesia
Region: Indonesia > Java > Jakarta > Gambir
Price Range: RM261 - RM475 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Grand Mercure Jakarta Harmoni 4*
Number of rooms: 483
Reservation Options:
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Hotel Style:
#31 Business Hotel in Jakarta
#49 Luxury Hotel in Jakarta
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Questions & Answers

Here's what travellers have asked, with answers from Grand Mercure Jakarta Harmoni staff and other travellers.
10 questions
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Questions? Get answers from Grand Mercure Jakarta Harmoni staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for high floor all aspects seem pretty ok”
ColinX100, 18 Apr 2017 | Read review
“High floor”
Ummar69, 27 Mar 2017 | Read review
“Higher level rooms is better for sight seeing.”
bamzkie, 27 Dec 2016 | Read review
“higher floors with city view”
ayu208, 27 Dec 2016 | Read review
“Rooms on the south side are quieter”
735049639, 1 Dec 2016 | Read review
5 of 5
Cancelon
US$61* /night
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Hotels.comUS$64
Agoda.comUS$63
HotelQuicklyUS$85
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Prices are for 1 room, 2 adults
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