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Hotel Novotel Jakarta Gajah Mada

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#21 of 454 Hotels in Jakarta
Certificate of Excellence
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1 room 2 adults 0 children
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Hotel Novotel Jakarta Gajah Mada
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780 Reviews from our TripAdvisor Community

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Showing 571: English reviews
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Reviewed 2 days ago NEWvia mobile

nice service thanks to pak ikhsan for service at le bar good seaters, humble service, interaktiv. nice decoration or kozii. this second time come to le bar and better than be for. a special at le bar is black coffe

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Helpful?
Thank Ade K
Tangerang, Indonesia
Reviewed 4 days ago NEW

Really satisfy with the hospitality that given by Novotel Jakarta Gajah Mada. My business and leisure trip totally accommodate by this hotel. My extraordinary experience at this hotel started when I have checked in, the Front Desk Agent Dimas and Riri totally helpful and friendly to me during check in, I totally recommend them to help you during check in/out...

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Helpful?
Thank Michelson Oloan P
NOVOTEL_GAJAH_MADA, General Manager at Hotel Novotel Jakarta Gajah Mada, responded to this review

Dear Michelson Oloan P, I would like to sincerely thank you for staying at Novotel Jakarta Gajah Mada and for taking the time to share your pleasant experience on Trip Advisor. It is always wonderful to learn that our guests have been pampered by our thoughtful colleagues. Your kind remarks have been shared with my entire team. Thank you again...

Gold Coast, Australia
Reviewed 5 days ago NEW

After a longer than expected transfer ex Jakarta Airport, with heavy Friday night traffic, i was very happy to finally arrive at the hotel. At Check In Hero & Ruth escorted me to the Executive Floor Check In, & to the suite on the 21st Floor. Two excellent nights were had. Staff were very pleasant & happy to help with...

Review collected in partnership with Accorhotels.com
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Thank TravelingSmithy
Reviewed 1 week ago via mobile

A unique blend of the Novotel gajah mada, recommended by the friendly staff - Brendy. It's like the Jakarta version of the Singapore sling! One side will dispense the tonic while other side is the unique blend of 16 liqueur and juices!

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Helpful?
Thank Ivy C
NOVOTEL_GAJAH_MADA, General Manager at Hotel Novotel Jakarta Gajah Mada, responded to this review

Dear Ivy C, I would like to sincerely thank you for staying with us and your wonderful review on Trip Advisor. It is fabulous to know that you enjoyed our service and hospitality I will certainly share your praises to Randy. He will be delighted to hear from you. I am extremely glad to read that you had a wonderful...

Reviewed 1 week ago via mobile

The service by Randy was awesome! Love the recommended signature cocktail "The Gajah Mada". Nice place to chill and the great hospitality has always been a bonus to my stay for all my business trip in Jakarta till date.

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Helpful?
Thank Quek M
NOVOTEL_GAJAH_MADA, General Manager at Hotel Novotel Jakarta Gajah Mada, responded to this review

Dear Quek M, Thank you for rating Novotel Jakarta Gajah Mada with 5 points and for your encouraging comments. It truly feels good to know our associates made the difference and created a memorable stay for you. Special praise to Rendy will be given as an appreciation for extending excellent guest services. We also appreciate your kind comments on the...

Perth, Australia
Reviewed 1 week ago

On the day I started to write the review about Novotel Gajah Mada, I was in the last night of my three nights stay in the hotel (I usually drafted the review on the last day of my stay, and submit it two or more days after). I felt a sparkling impression, a kind of miss feeling, to Novotel Gajah...

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1Thank Agus S
Bologna, Italy
Reviewed 2 weeks ago via mobile

My first time in this hotel..nice hotel, modern and clean. The room is confortable and nice, the people are friendly. The restaurant located at 6th floor is very nice with good quality of food, the people in the restaurant are really professional and warm especially Ms. Wardy and Mr Abi..my best regards to all of them.

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Helpful?
Thank Cris14121977
NOVOTEL_GAJAH_MADA, General Manager at Hotel Novotel Jakarta Gajah Mada, responded to this review

Dear Cris14121977, I would like to sincerely thank you for staying with us and your wonderful review on Trip Advisor. It is fabulous to know that you enjoyed our service and hospitality. We are thrilled about your kind mentioning of Abi and Wirda. Such praises are of excellent motivation and have been shared with all colleagues. Very much looking forward...

Jakarta, Indonesia
Reviewed 2 weeks ago

Novotel's F&B group is outstanding I will say. From the F&B manager, the Chef and all staff are extremely attenitive to the guest. As I have observed with my own eyes. They all work well together. For example: You are greated with a pleasant smile by all. The managers all are insuring the guest is getting coffee or any special...

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Thank cheershawn40
NOVOTEL_GAJAH_MADA, General Manager at Hotel Novotel Jakarta Gajah Mada, responded to this review

Dear cheershawn40, First of all, I would like to sincerely thank you for your generous comments and also for having chosen Novotel Jakarta Gajah Mada as your choice of residence. I will certainly share your praises with all of my colleagues especially from F&B team service. They all will be delighted to hear from you. I am extremely glad to...

Surabaya, Indonesia
Reviewed 2 weeks ago

While visiting the Java Jazz Festival this year we stayed in this hotel. On arrival we were welcomed as "Guest of the Day" and we were upgraded to a nice suite. Also we could make use of the premier lounge and participate in the High Tea, served there. The suite was very nice and spacious. The breakfast was good, with...

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Thank GradieJacobs
NOVOTEL_GAJAH_MADA, General Manager at Hotel Novotel Jakarta Gajah Mada, responded to this review

Dear GradieJacobs, I would like to thank you for staying with us here at Novotel Jakarta Gajah Mada during your last visit to Java Jazz Festival in Jakarta! We are delighted to receive your review and to know that your stay with us was memorable and enjoyed the benefit as our "Guest of the Day'. We look forward to becoming...

Beijing, China
Reviewed 2 weeks ago

I have stayed here on several occasions since its opening several years ago. The following is a review of my most recent stay on a weekend with my family this month. Since our room was not ready, we were given the opportunity to have our welcome drinks at Le Bar. Service was excellent at Le Bar; special thanks to Riska...

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Thank Kriscloud9

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Spa
  • Free Parking
  • Breakfast included
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Airport Transportation
  • Breakfast included
  • Babysitting

Additional Information about Hotel Novotel Jakarta Gajah Mada

Address: Jl. Gajah Mada no. 188, Jakarta 11120, Indonesia
Region: Indonesia > Java > Jakarta
Price Range: RM221 - RM437 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Novotel Jakarta Gajah Mada 4*
Number of rooms: 230
Reservation Options:
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Hotel Style:
#17 Romantic Hotel in Jakarta
#17 Spa Hotel in Jakarta
#21 Luxury Hotel in Jakarta
#23 Family Hotel in Jakarta
#25 Business Hotel in Jakarta
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Novotel Jakarta Gajah Mada staff and other travellers.
8 questions
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Questions? Get answers from Hotel Novotel Jakarta Gajah Mada staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Premium Floor Room at 22nd Floor will give you best view and special benefit to access Premium Lounge”
 of 5 bubbles , 26 Mar 2017 | Read review
“Choose north side and high floor of the hotel to get sea view”
 of 5 bubbles 632aguss, 20 Mar 2017 | Read review
“The east side of the hotel....if you like to see the Sun rise in the morning.”
 of 5 bubbles cheershawn40, 14 Mar 2017 | Read review
“Get the room that face the east if you like to see the mourning sunrise.”
 of 5 bubbles fatman702, 4 Mar 2017 | Read review
“Premier with view”
 of 5 bubbles 844tamid, 1 Feb 2017 | Read review
5 of 5