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Pullman Jakarta Indonesia

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#16 of 453 Hotels in Jakarta
Certificate of Excellence
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1 room 2 adults 0 children
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Pullman Jakarta Indonesia
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1,378 Reviews from our TripAdvisor Community

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Bangkok, Thailand
Reviewed yesterday NEW

This was my second time visiting the Pullman CBD Thamarin in the Grand Deluxe Room for 4 nights. I have to say that I really enjoy the service and the rooms here. If you have the Le Club Accor membership Gold status and above you are surely to be offered an upgrade to the Deluxe apartment suite, which I was...

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Helpful?
Thank mymktp1
Singapore, Singapore
HOTEL’S FAVOURITE REVIEW
Reviewed 2 weeks ago

I will be disappointed with myself if i did not write this comment as soon as possible and finally i have the time to spare now. I used to stay in this hotel when it was formerly known as Nikko Hotel. However, i have to say that my stay with Pullman from 23rd to 25th Feb 2017 was much more...

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1Thank Mohd Shaharin N
About Hotel's Favourite Review
Pullman_Jakarta_Indo, Manager at Pullman Jakarta Indonesia, responded to this review

Dear Mohd Shaharin N, Thank you very much for taking the time to write to us with such a fantastic review. The entire Team is extremely proud to receive your encouraging comments on the service they extended, including Mariska and Wulan. We’re also glad to know that you enjoyed the breakfast at Sana Sini, which is an all-time favorite with...

Jeddah, Saudi Arabia
Reviewed yesterday NEW

I have been staying at Pullman since 20014 and the service is absolutely fantastic. From the moment I am met at the airport by the hotel representative to the moment I check out I am pampered. all the Food and beverage outlets serve fantastic food and the serviceis excellent. The room amenities are better than in other 5 star hotels.

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Helpful?
Thank dharmatiger
Pullman_Jakarta_Indo, Manager at Pullman Jakarta Indonesia, responded to this review

Dear dharmatiger, Thank you for your loyalty. We truly appreciate the kind comments on your Pullman experience from arrival to your departure. This includes your dining experience at the restaurants and bars. Once again thank you for taking the time to share this review. We hope to see you again soon. Best regards, The Management

Bandar Lampung, Indonesia
Reviewed 2 days ago NEWvia mobile

This 5 stars hotel in Thamrin area was great, helpful staff, they let me early check in :) Room was spacious, clean & neat. Bed and pillow was superb comfortable. Free wifi. The bathroom also spacious, clean, there's separate shower room, toilet and bathtub. The breakfast at Sana Sini Restaurant was superb delicious. They also provide free parking for guests.

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Helpful?
Thank Ameilia21
Pullman_Jakarta_Indo, Manager at Pullman Jakarta Indonesia, responded to this review

Dear Ameilia21, I’m beyond delighted upon reading this 5-star review. It surely sounds like you had a great stay with us. We appreciate the thoughtful mentions of the facilities, room, your breakfast experience at Sana Sini and the level of service extended by the associates. All of us look forward to welcoming you again soon. Best regards, The Management

Singapore, null, Singapore
Reviewed 4 days ago NEW

If the Exec. Lounge opens at 6am - it should be ready for operation at 6am.. not 6.25. Fifteen minutes for hot plate and most of buffet missing at 6.10.. Overall, staff are friendly and the location is good. Chocolat bar- pleasant. Gym good.

Review collected in partnership with Accorhotels.com
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Helpful?
Thank pdabmo
Pullman_Jakarta_Indo, Manager at Pullman Jakarta Indonesia, responded to this review

Dear pdabmo, Your review that describing our hotel as a pretty good place to stay is really high praise and we appreciate you mentioning it. However, we are sorry to hear about the shortcoming in your breakfast experience. Your valuable feedback is appreciated and we will take the necessary steps to improve our service. Looking forward to welcoming you again...

Kuala Lumpur, Malaysia
Reviewed 6 days ago NEW

Pullman Jakarta at CBD is located smack in the middle of Jl Thamrin a place where you could find two great malls ie Plaza Indonesia and Grand Indonesia various other 5 star hotels eg Grand Hyatt, Mandarin Oriental, Kempenski etc. The rooms of the hotel are clean and linens thoroughly wash and neatly pressed and pillows of various sizes are...

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Helpful?
Thank Ng K
Pullman_Jakarta_Indo, Manager at Pullman Jakarta Indonesia, responded to this review

Dear Ng K, Let me thank you for this 5-star review for your recent stay with us. Appreciate that you highlighted the hotel’s location in the heart of everything essential in Jakarta both for business and leisure. I’m also glad to hear that you enjoyed the room cleanliness and the sleeping experience. Allow us to clarify several notes. Firstly we...

Dusseldorf, Germany
Reviewed 1 week ago via mobile

The main asset of the Pullmann is its central location. The hotel resides in an older building, but has been renovated to a modern and rather stylish place. Service is good and the breakfast buffet enormous. The only downside is the size of the rooms, which are on the small side. Other than that, they are quite acceptable. If you...

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Helpful?
Thank Michael-Traveller-JP
Pullman_Jakarta_Indo, Manager at Pullman Jakarta Indonesia, responded to this review

Dear Michael-Traveller-JP, We are delighted to know that you have enjoyed your stay with us and that you found our hotel to be the modern, comfortable and strategically located in the City center of Jakarta. Really glad to read that you also had a wonderful breakfast experience. Your encouraging review has been shared with the team and all of us...

Reviewed 1 week ago

I come every month to this hotel and the staff is very friendly. They always help me if need something special. The rooms are very clean, fancy design and quite. Gym is one of the best compared to other hotels in Jakarta. They have own instructors who can help you on all equipment. There is also a clean and nice...

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Helpful?
Thank Sepehr S
Pullman_Jakarta_Indo, Manager at Pullman Jakarta Indonesia, responded to this review

Dear Sepehr S, Thank you for rating Pullman Jakarta Indonesia with 5 points. We were delighted to read your wonderful review and tips for other readers. It’s always a joy to know that our services have exceeded our valued guests high expectations. We were also very happy to read your kind comment about our bar and Sana Sini restaurant. Thank...

Melbourne, Australia
Reviewed 1 week ago

AS an Accor platinum member and a regular visitor to the Pullman Jakarta CBD, I was disappointed in the service that I received. I requested an up grade to a larger room and all I received was some complementary chocolates and a small fruit basket. Whilst the person I was traveling with who is not an Accor member or regular...

Review collected in partnership with Accorhotels.com
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Thank Mike S
Pullman_Jakarta_Indo, Manager at Pullman Jakarta Indonesia, responded to this review

Dear Mike S, Please accept our most sincere apologies for not recognizing your Platinum status during your last visit. We are equally disappointed that on this occasion we did not provide you with a room upgrade. On a more positive note I was glad to read that you did enjoy the enhanced welcome room amenities. For the benefit of other...

Singapore
Reviewed 2 weeks ago

Good location and service, it's just that we didn't notice it got 2 different wings, one with the luxury feels, the other one seems rundown already. Our relatives (guests) gets the nicer room & alley. Ours was look older, bathroom had mildew smell, and was filled with mold. Overall, it was a nice stay, as their staff treated us well....

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Thank oween
Pullman_Jakarta_Indo, Manager at Pullman Jakarta Indonesia, responded to this review

Dear oween, Firstly thank you for the review. For the benefit of other readers, the hotel has two towers with varied room categories in each tower. Upon reading your comment on the room condition, we did immediate investigation and checked our guest feedback logs. We sincerely apologize for the shortcoming in your room, however if this was brought up to...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Room Service
  • Pool
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Free Parking
About the property
  • Wheelchair Access
Food & drink at the hotel
Things to do
  • Restaurant
  • Pool
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Free Parking
  • Babysitting
  • Breakfast Available
Official Description (provided by the hotel)
Located in the very center of Jakarta's business and leisure district. Pullman Jakarta Indonesia is within walking distance of Plaza Indonesia and Grand Indonesia shopping centers. This five star hotel offers 427 upscale business and leisure accomodationswith an elegant and warm athmosphere. We offer a wide variety of Asian, European and Japanese cuisine while specializing in meetings and corporate functions. ... more   less 

Additional Information about Pullman Jakarta Indonesia

Address: Jl. MH Thamrin 59, Jakarta 10350, Indonesia
Region: Indonesia > Java > Jakarta > Menteng
Price Range: RM394 - RM931 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Pullman Jakarta Indonesia 5*
Number of rooms: 427
Reservation Options:
TripAdvisor is proud to partner with Agoda, Booking.com, ACCOR and Priceline so you can book your Pullman Jakarta Indonesia reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Hotel Style:
#8 Romantic Hotel in Jakarta
#10 Family Hotel in Jakarta
#13 Business Hotel in Jakarta
#15 Spa Hotel in Jakarta
#16 Luxury Hotel in Jakarta
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Questions & Answers

Here's what travellers have asked, with answers from Pullman Jakarta Indonesia staff and other travellers.
5 questions
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Questions? Get answers from Pullman Jakarta Indonesia staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Request to stay in the newer wing at higher floors”
 of 5 bubbles mymktp1, 21 Mar 2017 | Read review
“Choose rooms in the new wing”
 of 5 bubbles dharmatiger, 21 Mar 2017 | Read review
“Deluxe room should be OK”
 of 5 bubbles ngk64, 16 Mar 2017 | Read review
“select rooms not towards the main road there is a big construction going on.”
 of 5 bubbles , 9 Mar 2017 | Read review
“Watch and grab their promotion price!!!!”
 of 5 bubbles mohdshaharinn, 3 Mar 2017 | Read review
5 of 5