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Pullman Jakarta Indonesia

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#16 of 450 Hotels in Jakarta
Certificate of Excellence
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1 room 2 adults 0 children
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Pullman Jakarta Indonesia
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1,355 Reviews from our TripAdvisor Community

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Showing 1,059: English reviews
Singapore, Singapore
Reviewed 22 July 2016

I have stayed in this hotel ever since it changed from being the Nikkei Hotel several years ago. During that time it has undergone a total renovation, and is now a very nice, well presented modern hotel which is very comfortable, offers well equipped rooms, well maintained and very clean. Service levels are excellent and the staff very friendly and...

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Helpful?
Thank scimitar65
Alexander_Poindl, General Manager at Pullman Jakarta Indonesia, responded to this review

Dear scimitar65, Thank you for making Pullman Jakarta Indonesia your hotel of choice. We have undergone a major renovation since its previous brand and as you noticed this has given Pullman a completely new and fresh look. It’s also very glad to know that you enjoyed our room and that you especially loved our Executive Lounge. We really appreciate your...

London, United Kingdom
Reviewed 21 July 2016

I stay here for business and love the pool area. The staff in the bar are also very nice! i would recommend staying here as it's secure, very well located and beautifully decorated. Bar is a little pricey, but has nice vibe.

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Helpful?
Thank Michael H
Alexander_Poindl, General Manager at Pullman Jakarta Indonesia, responded to this review

Dear Michael H, Let me thank you for marking our hotel as ‘Nice hotel’. I am happy to read that you could spend a memorable stay in our hotel. Thank you for recommending us to other travelers which is much appreciated. Best regards, Alexander Poindl General Manager

Ho Chi Minh City, Vietnam
Reviewed 20 July 2016

I like the service: friendly and helpful staff, room is clean but a bit small, great breakfast is great with so much varieties of food and cuisines. It's an ideal place to stay for short business trip also centrally located for shops and restaurants.

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Helpful?
Thank sophiapt
Alexander_Poindl, General Manager at Pullman Jakarta Indonesia, responded to this review

Dear sophiapt, It is very satisfying to know that you enjoyed the hotel. I understand that it is a strong preference for business travelers including you to be in a prime central location and many guests choose Pullman Jakarta Indonesia for the best access to both business and entertainment centers. Best regards, Alexander Poindl General Manager

South Carolina
Reviewed 19 July 2016

Great friendly staff, superb room. The breakfast buffet is amazing. Western, Indonesian, Chinese cuisines are all there. The Back Room bar is fantastic, just drinks are a little pricey. Good cigars selection and comfortable seating. Smoking is allowed but it is very well ventilated. The staff was constantly asking what they could do to improve.

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Helpful?
Thank MTM75
Alexander_Poindl, General Manager at Pullman Jakarta Indonesia, responded to this review

Dear MTM75, Thank you very much for this great review on your stay with us. It makes us feel happy to read that you liked the breakfast, services and that you thoroughly enjoyed The Back Room bar. It will be our pleasure to welcome you again in our hotel anytime soon. Best regards, Alexander Poindl General Manager

Dhaka City, Bangladesh
Reviewed 14 July 2016 via mobile

I have no words but WOW! Everything starting from the concierge to the back office support was excellent. Awesome room and amenities. Cleanliness and customer service was gr8. View from the room was splendid. Breakfast? Don't ask...all international cuisines... Wow. Location was very convenient. Big shopping malls like Plaza Indonesia, Grand Indonesia shopping town, Tamrin city, Cikini gold center, Tanah...

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Helpful?
Thank Cheryl E
Alexander_Poindl, General Manager at Pullman Jakarta Indonesia, responded to this review

Dear Cheryl E, Thank you for this WOW review of your recent stay with us. I am very happy to hear that from end to end you and your partner had a wonderful experience. Thank you for the location tips for the other readers. The places mentioned are truly the benefits of staying with us that have close proximity with...

Jakarta, Indonesia
Reviewed 13 July 2016

Review collected in partnership with Pullmanhotels.com
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Thank Wijonol
Alexander_Poindl, General Manager at Pullman Jakarta Indonesia, responded to this review

London, United Kingdom
Reviewed 12 July 2016 via mobile

Wow, the service was amazing. Mr Willy on Concierge helped us secure travel to our next hotel in Bandung, he went the extra mile throughout our experience there! The rest of the staff are amazing, all so friendly and very helpful with what to do, directions etc. The rooms are spotless and the swimming pool area brilliant! Very quiet and...

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Helpful?
Thank Daryl_Y27
Alexander_Poindl, General Manager at Pullman Jakarta Indonesia, responded to this review

Dear Daryl_Y27, Wow, it was a real pleasure reading your fantastic review for Pullman Jakarta Indonesia. Our team is always ready to assist and anticipate the needs of our guests. I am very glad that you found their service attentive especially for our concierge, Willy and were kind enough to share this in your review. Thank you for recommending our...

Canberra, Australia
Reviewed 11 July 2016

The Pullman has become my #1 location for regular business trips to Jakarta. Working in this part of the world, I value a hotel where everything works, security is good but not disabling, and the food and water are reliable. The Pullman has now managed all these things for four or so visits and continues to impress. Food here is...

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Helpful?
Thank Hop3fullyL0st
Alexander_Poindl, General Manager at Pullman Jakarta Indonesia, responded to this review

Dear Hop3fullyL0st, Thank you for choosing us as your preferred hotel in Jakarta. We are happy to know that during each stay at the hotel you enjoyed the delicious spread offered at Sana Sini Restaurant. It truly feels good to know that you delight in the most of the facilities and services we offer. These are indeed the guest-focus points...

Reviewed 8 July 2016 via mobile

The perfect location for spending time in jakarta.. it is very close to the biggest shopping mall in jakarta which is grand jakarta, and the plaza. The staff were very helpfull , first we were very late at night and hungry we asked the concerige to order Macdonalds for us and they did 😊. The second thing that happened to...

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Helpful?
Thank Mariam M
Alexander_Poindl, General Manager at Pullman Jakarta Indonesia, responded to this review

Dear Mariam M, Thank you for such a wonderful review that made our day. We are glad that you had a perfect stay in our hotel and to notice that your feedback highlights the best of what our team has to offer. I have shared this with all my team who took your feedback as great motivation to extending excellent...

Reviewed 1 July 2016

in the heart of the town and providing such a nice room with the best breakfast house ever! love everything during my stay at pullman Jakarta and soooo much looking forward to be back there again :)))

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Helpful?
Thank NokTha21
Alexander_Poindl, General Manager at Pullman Jakarta Indonesia, responded to this review

Dear NokTha21, Thank you for this Best Best Best :) review, it made our day. It is a true motivation for all of our teams when our services are accepted and appreciated. We are happy you had your best stay with us, please come back again soon. Best regards, Alexander Poindl General Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Room Service
  • Pool
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Free Parking
About the property
  • Wheelchair Access
Food & drink at the hotel
Things to do
  • Restaurant
  • Pool
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Free Parking
  • Babysitting
  • Breakfast Available
Official Description (provided by the hotel)
Located in the very center of Jakarta's business and leisure district. Pullman Jakarta Indonesia is within walking distance of Plaza Indonesia and Grand Indonesia shopping centers. This five star hotel offers 427 upscale business and leisure accomodationswith an elegant and warm athmosphere. We offer a wide variety of Asian, European and Japanese cuisine while specializing in meetings and corporate functions. ... more   less 

Additional Information about Pullman Jakarta Indonesia

Address: Jl. MH Thamrin 59, Jakarta 10350, Indonesia
Region: Indonesia > Java > Jakarta > Menteng
Price Range: RM486 - RM936 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Pullman Jakarta Indonesia 5*
Number of rooms: 427
Reservation Options:
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Hotel Style:
#8 Romantic Hotel in Jakarta
#10 Family Hotel in Jakarta
#13 Business Hotel in Jakarta
#13 Spa Hotel in Jakarta
#16 Luxury Hotel in Jakarta
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Questions & Answers

Here's what travellers have asked, with answers from Pullman Jakarta Indonesia staff and other travellers.
2 questions
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Questions? Get answers from Pullman Jakarta Indonesia staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“High floor will ensure you get an open view - especially if your room faces away from the main street.”
 of 5 bubbles nilanshuk, 20 Feb 2017 | Read review
“Pick the new wing it's quiet and new”
 of 5 bubbles deenu33, 20 Feb 2017 | Read review
“Rooms on pool side do not have traffic noise.”
 of 5 bubbles Q5475MHbills, 17 Jan 2017 | Read review
“Try and get a room away from roads as the windows are not sound proof.”
 of 5 bubbles Alghawas, 11 Jan 2017 | Read review
“accessible to all other services”
 of 5 bubbles elixirarch, 25 Dec 2016 | Read review
5 of 5