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Novotel Jakarta Mangga Dua Square

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#35 of 454 Hotels in Jakarta
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1 room 2 adults 0 children
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Novotel Jakarta Mangga Dua Square
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1,214 Reviews from our TripAdvisor Community

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Showing 922: English reviews
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Auckland Central, New Zealand
Reviewed 4 days ago NEW

From checking with the very efficient and welcoming and Irvan Darmawan, commenced a fabulous stay. He was superb and wanted to ensure all our needs were met. All the staff were marvelous, Sienny and Mira were particularly charming and responsive and offered excellent customer service

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Helpful?
Thank Languished
Hong Kong, China
Reviewed 6 days ago NEWvia mobile

Didnt use the pool myself, a small shopping mall near by, good security, good breakfast. The hotel shows signs of age as the first room I had some problem, but received an upgraded room later. Staffs were all friendly and helpful. I had food at 5/f cafe at night and it was good. Wifi Internet is acceptable.

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Helpful?
Thank Daniel C
Jakarta, Indonesia
Reviewed 1 week ago

I've been stay in this Hotel for a view months, never been bored with it. Staff was very kind and helpfull, like Stephanie, Mira, Edelyne, Sienny and Cyntia. Premiere Lounge staff was nice too, thanks to Ria, Fachmi, Ryan to assist me and my guest needed. It's a 4 star hotel with 5 star service. Keep it up guys :)

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Thank Xingchihchao
Singapore, Singapore
Reviewed 1 week ago

Review collected in partnership with Accorhotels.com
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Thank eddyl1107
Trentham, Australia
Reviewed 1 week ago

All staff were very helpful and eager to please. Problem more with management who obviously insist on ongoing renovations while still booking out rooms adjacent and below building works. Was attending IFEX Fair and spent two disastrous days working on room accompanied by constant drilling, hammering and other noises. This was followed by the use of some chemical adhesive or...

Review collected in partnership with Accorhotels.com
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Helpful?
Thank johnfH3778RJ
NovotelJakartaM2S, General Manager at Novotel Jakarta Mangga Dua Square, responded to this review

Dear johnfH3778RJ Thank you for choosing Novotel Jakarta Mangga Dua Square and for your detailed feedback. We regret to note the issue you encountered with us and would like to apologize for the inconvenience you experienced. Your experience certainly does not in any way represent the quality of standards we strive for, and normally maintain hence kindly rest assured that...

Reviewed 2 weeks ago via mobile

Wonderful stay, thanks to wonderful staff named Stephanie and Mira. They always welcoming me with their sincere smile and service. Thank you for helping me to get the best room when I stay. Highly recommended hotel in Jakarta

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Thank hsushengchieh
Reviewed 2 weeks ago via mobile

The hotel went through a makeover starting with the front desk on level 1. And just completed level 5 where the breakfast, meeting rooms, gym and ballrooms all are. They did a festival job with the breakfast area and menu. It is totally a new experience in breakfast dinning. This is one great reason to stay at Novotel. Well done.

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Thank James L
Reviewed 2 weeks ago via mobile

Stay there in early march for 2 nights. We got upgraded into deluxe room. Room is very spacious although take a bit walking from the lifts. Pro: Good location and room very spacious Con: Room is old and lighting is a bit on the dark side. There's noise of the on going renovation. Hopefully next time for our stay we...

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Helpful?
Thank Thomy A
NovotelJakartaM2S, General Manager at Novotel Jakarta Mangga Dua Square, responded to this review

Dear Thomy A Thank you for leaving a kind review of your stay at Novotel Jakarta Mangga Dua Square! It was a great pleasure to read that you enjoy our spacious room and location for shopping and culinary experience. However, I am truly sorry that the noise from the renovation works caused for a disruptive stay for you. While it...

Singapore, Singapore
Reviewed 4 weeks ago

I was in Jakarta for a conference and the venue is in this hotel, thus I decided to stay there. This hotel is located at the edge of CBD thus the traffic to/fro airport is manageable. The hotel has just renovated some of the rooms and its facilities so it looked good. The hotel is located near a shopping mall,...

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Thank Joe L
Pearland, Texas
Reviewed 4 weeks ago via mobile

My family and I stayed here years ago and since we had to visit a government office nearby we decided to stay here again. The pool again was fantastic - big and very clean. The breakfast is not as good as a few years ago. The food was still very tasty but not as much selection. The rooms had a...

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Thank Brian C

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Wheelchair Access
Food & drink at the hotel
The Square Restaurant
The Square Restaurant
Cuisines: International
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Breakfast included
  • Laundry Service
Official Description (provided by the hotel)
The Novotel Jakarta Mangga Dua Square is strategically located in the prominent Mangga Dua area, close to the coast - Ancol Dreamland, historical Old Batavia area, as well as to Jakarta International Expo in Kemayoran making it the One Stop Destination in North Jakarta. Novotel hotel is part of a large and modern shopping, entertainment, exhibition, wholesales as well as retail complex known as Mangga Dua Square. ... more   less 

Additional Information about Novotel Jakarta Mangga Dua Square

Address: Jln. Gunung Sahari no. 1, Jakarta 14420, Indonesia
Region: Indonesia > Java > Jakarta > Pademangan
Price Range: RM256 - RM428 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Novotel Jakarta Mangga Dua Square 4*
Number of rooms: 363
Reservation Options:
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Also Known As:
Novotel Jakarta Mangga Dua Square Hotel Jakarta
Novotel Hotel Jakarta
Novotel Hotel Mangga Dua
Novotel Mangga Dua
Jakarta Novotel
Hotel Style:
#19 Family Hotel in Jakarta
#32 Business Hotel in Jakarta
#34 Luxury Hotel in Jakarta
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Questions & Answers

Here's what travellers have asked, with answers from Novotel Jakarta Mangga Dua Square staff and other travellers.
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Questions? Get answers from Novotel Jakarta Mangga Dua Square staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“A pool view is nice”
 of 5 bubbles Languished, 26 Mar 2017 | Read review
“Level 5 and level 8 very good rooms and large enough”
 of 5 bubbles jcc52, 7 Feb 2017 | Read review
“if you want to stay at this hotel and using car, make sure you go directly to 5A parking lot, it goes directly to Novotel parking,”
 of 5 bubbles 683kenleyt, 31 Jan 2017 | Read review
“Get a room nearer to the lift or lobby. Otherwise it will be a good exercise to walk to you room”
 of 5 bubbles krv2608, 16 Jan 2017 | Read review
“Try to get a room overlooking the pool as it is quieter than the street view”
 of 5 bubbles leannes966, 8 Jan 2017 | Read review
5 of 5