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Aston Rasuna

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Aston Rasuna
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544 Reviews from our TripAdvisor Community

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Showing 450: English reviews
Jeddah, Saudi Arabia
1 review
Reviewed yesterday NEW via mobile

Hotels aston rasuna is very good for stay with family and for long stay because middle of the city jakarta the staf from front office is very helpfull mr miftah and mr pohan ... the room so very biger ..whene i come to jakarta again i come to aston rasuna

Helpful?
Thank blue_lion2020
Level Contributor
45 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed yesterday NEW

first of all, the hotel seems like old apartment building which got renovated and transformed into hotel, so you will find out the building a bit aged. location is quite strategic, but it'd take 15mins walk to main road (HR Rasuna Said). the staff were quite helpful. good environment anyway, we took a walk around the hotel & apartment complex,... More 

Helpful?
Thank RedLinkga
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 2 days ago NEW via mobile

This hotel situated in strategic area kuningan jakarta.. the meetings,event and rooms are perfect ! The staff service excellent!! Special to Mr.Pohan and team for smooth check in process.. Herman my group handler, excellent! Restaurant food and staff excellent! Overall will be back for the next event !!

Helpful?
1 Thank No3rman2016
Tebet Barat
1 review
Reviewed 1 week ago

We were upgraded to two bedroom apartment which we don't need as there is only the two of us. The AC in the master bedroom was not cool enough. The bed in the master bedroom was too close to the door so we bump to it all the time. The shower was too small and tight.

Review collected in partnership with this hotel

Helpful?
Thank Gale S
AstonRasuna-Jakarta, Public Relations Manager at Aston Rasuna, responded to this review

The Replying Comment: Dear Mr. / Ms. Gale, Warm Greetings from Aston Rasuna Thank you very much for taking the time to write this kind review following your recent visit. We do apologize for your experience you had about the air conditioner. We would like to inform you that we still making improvement towards the air conditioner in the rooms... More 

1 review
Reviewed 1 week ago

I am a regular. The hotel is a little aged. However, if you appreciate friendly, professional and helpful staff, this is the place to stay. Especially Pak Heri from Front Desk who is a perfect gentleman and always there to help.

Helpful?
Thank Danny A
AstonRasuna-Jakarta, Public Relations Manager at Aston Rasuna, responded to this review

Dear Mr. Danny, Warm Greetings from Aston Rasuna… Thank you very much for your valued comment on your recent event with us. We are really glad to hear of your satisfaction with our hospitality. Our staff would like to thank you for your lovely response. We are very grateful to know that you are going to stay at our hotel... More 

Jakarta, Indonesia
1 review
Reviewed 1 week ago

Overall the service was good, staffs were nice, food was ok. I like the location but the building needs big renovation such as the lifts which are very old and hot inside. The lighting inside was not too good as well.

Review collected in partnership with this hotel

Helpful?
Thank wilanda2016
AstonRasuna-Jakarta, Public Relations Manager at Aston Rasuna, responded to this review

Dear Mr. Wilanda, Warmest Greetings from Aston Rasuna Jakarta.. We would like to express our gratitude to you for choosing Aston Rasuna for your stay in Jakarta. We all very grateful to know that you had a pleasant stay with us and liked our Hotel and the team. Thank you for your valuable comment about the elevator. They are very... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 1 week ago via mobile

stayed in aston rasuna is very nice ,the room is realy spacius the staff is friendly rooms were big and clean the hotel staff is very nice xspecialy in restorant the name is mr rahmad he is very halpfull im happy to stay here

Helpful?
Thank Saad A
AstonRasuna-Jakarta, Public Relations Manager at Aston Rasuna, responded to this review

Dear Mr. Saad, Warmest greetings from Aston Rasuna Jakarta. Thank you for trusting us as your preferred hotel. The Management of Aston Rasuna really appreciate your compliments about your feedback. We are all very grateful to know that you had a pleasant stay with us, which was supported by our service and your satisfaction with our facilities, restaurant & the... More 

Medan
1 review
Reviewed 2 weeks ago

Service is no good for preparation before visit. The water for shower is not hot. If any complaint, response is no good. Key card often can't use so always confirm to reseptionist. If we want to go at morning before 6 a clock, bread take by hand.

Review collected in partnership with this hotel

Helpful?
Thank fitriawan
AstonRasuna-Jakarta, General Manager at Aston Rasuna, responded to this review

Dear Ms. Fitriawan, Warmest Greetings from Aston Rasuna Jakarta, Thank you for reviewing the Aston Rasuna Jakarta, and my sincere apologies for some of what you experienced during your stay. Having recently started working here as General Manager, I have a few things on my to-do list and one of them is to ensure a high standard of hospitality from... More 

Jeddah, Saudi Arabia
1 review
Reviewed 2 weeks ago

the hotel has a good location ,,, the swimming pool is cool , the gym ,. breakfast was good at the hotel ,, the room service they're terrible,, no response the come in 1-2 hours after you call them,,,

Review collected in partnership with this hotel

Helpful?
Thank asoom59
AstonRasuna-Jakarta, Public Relations Manager at Aston Rasuna, responded to this review

Dear Mr. Asoom59, Warm Greetings from the Aston Rasuna The Management of Aston Rasuna would like to apologize deeply for the unpleasant experience you had while staying with us. We regret that it was below your expectation. We can assure you that your feedback will be taken seriously by the department concerned with maintaining the quality and speed of service... More 

Jeddah
1 review
Reviewed 2 weeks ago

not good hotel no Arabic brakefast not good clean not change the hotel very old and no change the plinket and the safety box not easy used the reicipition good job and I hopefully all service is coming up

Review collected in partnership with this hotel

Helpful?
Thank adelm420
AstonRasuna-Jakarta, Public Relations Manager at Aston Rasuna, responded to this review

Dear Mr. Adelm420, Warm Greetings from the Aston Rasuna The Management of Aston Rasuna would like to apologize deeply for the unpleasant experience you had while staying with us. We regret that it was below your expectation. We can assure you that your feedback will be taken seriously by the department concerned with maintaining the breakfast quality also ensure completeness... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free Breakfast
  • Free Parking
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Shuttle Bus Service
  • Free Parking
  • Self-Serve Laundry
Official Description (provided by the hotel)
A four star property offering both short long stay in All-Suite accommodation that is tastefully furnished with refreshingly modern interiors. Combining all the facilities of an International hotel and the comfort and personal service of a residence - the Aston Rasuna offers guests affordable luxury in the very heart of Jakarta's CBD. Strategically located in the heart of Jakarta CBD, the Aston Rasuna allows guests to enjoy their stay for either business or pleasure with easy access along Jl. H.R. Rasuna Said to restaurants and shopping malls. Enjoy a vibrant experience of city lifestyle through easy access to the various places of interests and entertainment spots. ... more   less 

Additional Information about Aston Rasuna

Address: Komplek Apartemen Taman Rasuna, Jakarta 12960, Indonesia
Region: Indonesia > Java > Jakarta
Price Range: RM295 - RM411 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Aston Rasuna 4*
Number of rooms: 223
Reservation Options:
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Also Known As:
Aston Rasuna Hotel Jakarta
Aston Hotel Rasuna
Jakarta Aston
Hotel Style:
#37 Spa Hotel in Jakarta
#48 Business Hotel in Jakarta
#58 Luxury Hotel in Jakarta
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Questions & Answers

Here's what travellers have asked, with answers from Aston Rasuna staff and other travellers.
2 questions
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Questions? Get answers from Aston Rasuna staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“easy access to go to anywhere in Jakarta city.”
 of 5 bubbles Leo-sang, 18 Oct 2016 | Read review
“City View is the best view”
 of 5 bubbles Tyo78, 26 Sep 2016 | Read review
“if you want to get a view of the city, select a room with the rear number 06 or 07”
 of 5 bubbles 19dave91, 5 Sep 2016 | Read review
“xx06 room is nice view. 33th floor also has some nice rooms.”
 of 5 bubbles leophilipk, 14 Aug 2016 | Read review
“Ask for a room view for sunrise.”
  • Sunrise
 of 5 bubbles jojifrey, 24 Jul 2016 | Read review
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