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Aston Rasuna

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574 Reviews from our TripAdvisor Community

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Showing 469: English reviews
Reviewed 4 days ago NEWvia mobile

Sandwich is very nice taste And so much mayonaise like liquid gold Oh my god.. The restorant mezza cafe is good with a friendly staff expecialy mr rahmad he is very friendly and nice staff ...... Thnk for all your excelant service

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1Thank heru s
Reviewed 1 week ago NEWvia mobile

The hotel is great the service was excellent, delicious food, I very much enjoyed the scenery and the sound of Masjed, staff have a wonderful smile recommend to visit it I will come back again ابدا ماراح تندموا على السكن فيه سعر مناسب خدمه جيده

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Helpful?
Thank Beeba H
AstonRasuna-Jakarta, Public Relations Manager at Aston Rasuna, responded to this review

Dear Mr. / Ms. Beeba, Warm Greetings from Aston Rasuna The Management of Aston Rasuna really appreciate your compliments about your feedback. We are all very grateful to know that you had a pleasant stay with us, which was supported by the hospitality from our staff. Our staff would like to thank you for your lovely response. We all look...

Metro Manila, Philippines
Reviewed 2 weeks ago

The staff were very accommodating. Service was quick. The rooms were regularly cleaned. We stayed in 2606 the first 2 nights but was transferred to 2602 when our breaker gave out. Assistance to transfer was very quick and smooth.

Review collected in partnership with this hotel
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2Thank erika_s_delacruz
Management response:

Dear Eriks_s_delacruz Thank you very much for choosing our hotel Aston Rasuna Jakarta and for sharing your valuable review on TripAdvisor. We are delighted to know that our fast responses and quick assistance to solved your problem is satisfied your stay with us. We are pleased to learn that you enjoyed your stay with us and hospitality provided across the...

Semarang, Indonesia
Reviewed 2 weeks ago

It is like in bunker. Wacth out if you a tall guy. The interior is worse than an ordinary house. It is not a hotel. It is like oarding house. I was cheated by the pictures on booking.com. the pictures look good. But the fact is like bunkesr.

Review collected in partnership with this hotel
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Helpful?
Thank Yudis9191
Management response:

Dear Yudis9191, Thank you for sharing your experience on TripAdvisor following your recent stay with us. I would like to sincerely apologize for the dissatisfied and felt cheated with our hotel. Aside from your feedback I am pleased to inform you that we are undergoing a phased refurbishment and renovation of the hotel that has already commenced. Should you have...

Nottingham, United Kingdom
Reviewed 2 weeks ago

The chap who attempted to sort our issues out was outstanding and saved the management from a full blown scene from me. The management were less willing to help. Beds were comfortable but the location of a very loud mosque rather unwelcome at 4.30 am.

Review collected in partnership with this hotel
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Helpful?
Thank Adam A
Management response:

Dear Adam A, We would like to thank you for taking the time and sharing your feedback. On behalf of the hotel management, I do sincerely apologize for any shortfall in our services particularly issue. Should you have any additional feedback and/or questions, please do not hesitate to contact our Front Office Manager at fom@astonrasuna.com Once again, we appreciate your...

Semarang
Reviewed 2 weeks ago

Cleanliness is bad, hotel facility is good, good breakfast, good dinner, best location, the swiming poll is great, but you have to upgrade your cleaning employer to make the room very clean.. and the bath room is not to comfy for me, you have to work about that

Review collected in partnership with this hotel
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1Thank hanantya
Management response:

Dear Hanantya, I am very sorry to read that you found our room cleanliness and I sincerely apologise if we did not meet your expectations. I have shared your constructive feedback with the rest of the team and I really would like to make sure we have another opportunity to show you we can do much better. My contact email...

Reviewed 3 weeks ago via mobile

Spacious rooms and nice kitchen.. decide to spend time in Jakarta, and also to celebrate one year our wedding anniv..Thank you for housekeeping team and especially mr Rahman to decorate our rooms.. he ia an asset for this company.. for sure we Will back here .. cheers

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1Thank De P
AstonRasuna-Jakarta, Public Relations Manager at Aston Rasuna, responded to this review

Dear Mr. De P, Warm Greetings from Aston Rasuna The Management of Aston Rasuna really appreciate your compliments about your feedback. We are all very grateful to know that you had a pleasant stay with us, which was supported by the hospitality from our staff. Our staff would like to thank you for your lovely response. He send their best...

Reviewed 3 weeks ago via mobile

The room cleanliness not really clean. I think the cleaning service has to to vacum everything they clean the room, special thank you for Heri staff front office, him very kind and always help me about information about product hotel,

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2Thank KikiAmalia88
AstonRasuna-Jakarta, Public Relations Manager at Aston Rasuna, responded to this review

Dear Ms. Kiki, Warmest greetings from Aston Rasuna Jakarta. Thank you for trusting us as your preferred hotel. The Management of Aston Rasuna really appreciate your compliments about your feedback. We are all very grateful to know that you had a pleasant stay with us, which was supported by the hospitality from our staff. Heri send his best regards and...

Reviewed 3 weeks ago via mobile

Nice hospitality like home sweet home nice service, good cleaness,a very nice room , thank u Via for any information about kulinerr Jakarta, recomended this hotel. Nice place, good food, i want came back again

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1Thank Andi Nylha L
AstonRasuna-Jakarta, Public Relations Manager at Aston Rasuna, responded to this review

Dear Mr. / Ms. Andi, Warmest greetings from Aston Rasuna Jakarta. We would like to express our gratitude to you for choosing Aston Rasuna for your stay in Jakarta. We are all very grateful to know that you had a pleasant stay with us and liked our Hotel and the team. Via send her best regards and we all look...

Reviewed 3 weeks ago via mobile

The communication to the customer it as perfect and guest relation showing that the management is doing well with what they been trained to, especially IRA the front liner division they giving the customer satisfaction regarding information shring

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2Thank thiwyb
AstonRasuna-Jakarta, Public Relations Manager at Aston Rasuna, responded to this review

Dear Mr. thiwyb, Warmest greetings from Aston Rasuna Jakarta. We would like to express our gratitude to you for choosing Aston Rasuna for your stay in Jakarta. We are all very grateful to know that you had a pleasant stay with us and liked our Hotel and the team. Our staff send their best regards and we all look forward...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Breakfast included
  • Free Parking
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Free Parking
  • Airport Transportation
Official Description (provided by the hotel)
A four star property offering both short long stay in All-Suite accommodation that is tastefully furnished with refreshingly modern interiors. Combining all the facilities of an International hotel and the comfort and personal service of a residence - the Aston Rasuna offers guests affordable luxury in the very heart of Jakarta's CBD. Strategically located in the heart of Jakarta CBD, the Aston Rasuna allows guests to enjoy their stay for either business or pleasure with easy access along Jl. H.R. Rasuna Said to restaurants and shopping malls. Enjoy a vibrant experience of city lifestyle through easy access to the various places of interests and entertainment spots. ... more   less 

Additional Information about Aston Rasuna

Address: Komplek Apartemen Taman Rasuna, Jakarta 12960, Indonesia
Region: Indonesia > Java > Jakarta
Price Range: RM312 - RM436 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Aston Rasuna 4*
Number of rooms: 223
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Travelocity, Asiatravel.com Holdings, Expedia, Agoda and Orbitz so you can book your Aston Rasuna reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Aston Rasuna Hotel Jakarta
Aston Hotel Rasuna
Jakarta Aston
Hotel Style:
#38 Spa Hotel in Jakarta
#48 Business Hotel in Jakarta
#56 Luxury Hotel in Jakarta
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Questions & Answers

Here's what travellers have asked, with answers from Aston Rasuna staff and other travellers.
4 questions
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Questions? Get answers from Aston Rasuna staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“higher rooms are better so you can enjoy the city view”
 of 5 bubbles 494citray, 19 Dec 2016 | Read review
“A lot of good clubs around”
 of 5 bubbles TurakhiaChintan, 10 Dec 2016 | Read review
“easy access to go to anywhere in Jakarta city.”
 of 5 bubbles Leo-sang, 18 Oct 2016 | Read review
“City View is the best view”
 of 5 bubbles Tyo78, 26 Sep 2016 | Read review
“if you want to get a view of the city, select a room with the rear number 06 or 07”
 of 5 bubbles 19dave91, 5 Sep 2016 | Read review
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