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They didn’t give me the deposit room. 500.000 Just because i didn’t have the receipt,my friend bring the receipt. And my friend not in jakarta anymore. They said gonna pay for next visit, i don’t want to come to this hotel anymore.More
Thank Ana C
Response from Redtop H, Manager at Redtop Hotel & Convention CenterResponded 1 week ago
Dear Ms. Ana,
Thank you for staying at REDTOP Hotel & Convention Center. We appreciate your valuable feedback as it helps us identify the areas we can improve the guest experience.
In regards to the deposit, understand that this were become unpleasant experience to you....More
Stayed 2 nights for business. Everything I needed was there and worked. Front desk helpful, friendly and efficient. Wifi worked well. Room was spacious, clean and functional. Breakfast buffet good. Conference and catering facilities fine as well. There are several supermarkets and food stalls just...More
1 Thank Renato G
Response from Redtop H, Public Relations Manager at Redtop Hotel & Convention CenterResponded 17 May 2018
Dear Mr. Renato,
Thank you for your kind words and the time you took to share with us. It is great to hear, that you have enjoyed your stay with us. We will take your comments for further encouragement within the team to ensure personal...More
I stayed for two days during one of the departments in Indonesia's meeting. The hotel is located at Central Jakarta, near Pecenongan area. You can find many food stalls and restaurants around the hotel.
The check in schedule was on 12 pm, but somehow it...More
The hotel is decent and I particularly like the lobby lounge a lot. Staff's attitude here can be quite disappointing. The rooms look slightly old and worn out and definitely need some sprucing up. The traffic here can be quite a nightmare and you have...More
I've stayed at your hotel 1 night, i was enjoying but have you taught your staff to have good manner for serving a guest? I don't really like with your one of pool attendants, first she was playing with her gadget, then i went through...More