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Somerset Grand Citra

161 reviews
#209 of 471 Hotels in Jakarta
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Traveller (111)
Room & Suite (31)
Pool & Beach (8)
Overview
  • Excellent18%
  • Very good34%
  • Average22%
  • Poor14%
  • Terrible12%
Travellers talk about
“washing machine”(16 reviews)
“lotte mall”(6 reviews)
“living room”(9 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
3.5 Star Hotel
All hotel details
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Reviews (161)Write a Review
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All reviewswashing machinelotte mallliving roommain bedroomup grademega kuningan arearaffles hotelbig mallroom changethe breakfast areathe ground floorrush hourlong stayroom service isswimming poolbooked this hoteljakarta city
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1 - 5 of 134 reviews
Reviewed 1 week ago

overall is good. except the room is a bit noisy, can hear the sound from the road and road show. location is convenient and safe staffs are friendly and resolve issue fast ... room is clean and good....More

Review collected in partnership with this hotel
Thank EeLin L
Response from patrick L, Manager at Somerset Grand CitraResponded 6 days ago

Dear M.Eelin, Warmest Greetings from Somerset Grand Citra Jakarta! We would like to express our sincerest gratitude for choosing our property for your last stay in Jakarta.. We are glad that you’ve had a pleasant stay and we would like to thank you for taking...More

Reviewed 2 weeks ago

Access Card have problems, I have to replace cards 3 times and still having problem. Concierge didnt identify this early to help us, instead we have to go back down to lobby 3 times to receive a replacement card. The 2nd bed is quite old,...More

Review collected in partnership with this hotel
Thank yohanes c
Response from patrick L, Manager at Somerset Grand CitraResponded 6 days ago

Dear Mr.Yohanes, Warmest Greetings from Somerset Grand Citra Jakarta! We would like to express our sincerest gratitude for choosing our property for your last stay in Jakarta.. We are sorry to see such bad experience during your stay with us, and I would like to...More

Reviewed 2 weeks ago

During my check in the room was not maintained, there were no utencils in the kitchen, the washroom bath tub having no stopper, i complained for around 10 times but no of use, so the bathtub was there juat for show. The washing machine was...More

Review collected in partnership with this hotel
Thank shivaa294
Response from patrick L, Manager at Somerset Grand CitraResponded 6 days ago

Dear Mrs. Shivaa, Warmest Greetings from Somerset Grand Citra Jakarta! We would like to express our sincerest gratitude for choosing our property for your last stay in Jakarta.. We are sorry to see such bad experience during your stay with us, and I would like...More

Reviewed 5 weeks ago

After a long day of meetings, the flight delays, I arrived at 2 am in Somerset Grand City. Instead of greeted by a nice warm bath and a nice comfortable bed before heading to bed feeling recharged for the next day, I found myself in...More

Thank 916chanz
Response from patrick L, Manager at Somerset Grand CitraResponded 4 weeks ago

Dear Mr.Chanz, Thank you for your valued patronage. From all of us at Somerset Grand Citra. I just finished to read your comments about your stay in Somerset Grand Citra property, and I am truly sorry to read such negative experience and comments from your...More

Reviewed 15 January 2018

Central Location in Jakarta Excellent stay Great staff and service well managed Property Second home for me for last one year The Head of Operations personal take care of everything and well supported by team Excellent I recommend for long stay *****More

Review collected in partnership with this hotel
Thank anilm314
Response from patrick L, Manager at Somerset Grand CitraResponded 4 weeks ago

Dear Mr.Anil, Warmest Greetings from Somerset Grand Citra Jakarta! We would like to express our sincerest gratitude for choosing Somerset Grand Citra as your preferred property during your stay period in Jakarta, and for taking time to share your invaluable comments. As we are committed...More

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About
Amenities
Top amenities
Restaurant
Fitness Centre with Gym / Workout Room
Pool
Free Parking
Free High Speed Internet ( WiFi )
Breakfast included
Spa
Room Service
Hotel Amenities
Free Parking
Breakfast included
Airport Transportation
Dry Cleaning
Laundry Service
Concierge
Multilingual Staff
Children Activities (Kid / Family Friendly)
Room Service
Meeting Rooms
Business Centre with Internet Access
Banquet Room
Self-Serve Laundry
Babysitting
Room amenities
Air Conditioning
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Pool
Spa
Outdoor pool
Tennis Court
Details
Price range
US$85 - US$162 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#94 Spa Hotel in Jakarta
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$85 - US$162 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#94 Spa Hotel in Jakarta
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
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Traveller (111)
Room & Suite (31)
Pool & Beach (8)
Dining (4)
Family and Play Areas (1)
Business Centre & Event Rooms (1)
Questions & Answers
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Room Tips
"Need to groom the furniture."
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"Higher floors would be better"
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"dont take room facing the road as nise of traffic will reach you room."
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"a room not facing the high rise road is more quiet"
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