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31/12/2017 01/01/2018
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    Somerset Grand Citra

    Jl. Prof.Dr Satrio Kav. 1 | Kuningan, Jakarta 12940, Indonesia
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    31/12/2017 01/01/2018
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    Traveller (101)
    Room & Suite (21)
    Pool & Beach (7)
    Overview
    • Excellent18%
    • Very good34%
    • Average23%
    • Poor13%
    • Terrible12%
    Travellers talk about
    Free Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Pool
    Non-Smoking Rooms
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Fitness centre
    Kitchenette
    Concierge
    Spa
    Business Centre
    Dry Cleaning
    Tennis Court
    Self-Serve Laundry
    Shuttle Bus Service
    Babysitting
    3.5 Star Hotel
    All hotel details
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    Rooms
    31 Dec1 Jan
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a ReviewReviews (151)
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    11 - 15 of 125 reviews

    Reviewed 20 September 2017

    Not recommended so far, am I putting too high expectation as compare to Ascot? Please fix your problem and do something to attract back your customers! Using a photos which do not reflect the actual condition, does't really make your business better. To me, I'm...More

    Review collected in partnership with this hotel
    1  Thank CWCY2017
    Response from patrick L, General Manager at Somerset Grand CitraResponded 30 October 2017

    Dear Sir, Warmest Greetings from Somerset Grand Citra. I would like to express our sincerest gratitude for choosing our property during your last stay in Jakarta. I do apology that our service did not meet your expectations, however, we would like to thank you for...More

    Reviewed 12 September 2017

    Services is good especially the front desk employees. Location is strategic and convenient. Easy access to Jakarta city and taxi service is fast. Let down is bathroom amenities, towel is old and torn, need to replace new.More

    Review collected in partnership with this hotel
    Thank sophie_yap
    Response from patrick L, General Manager at Somerset Grand CitraResponded 30 October 2017

    Dear Mrs Sophie, Thank you for taking your time to give us feedback of your stay experience.Receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service. Once again, thank you for your valued patronage. From all of...More

    Reviewed 30 August 2017

    Somehow this property was beyond our expectation as we have stayed in Somerset Hanoi and Shanghai before. The apartment was poorly furnished and smells of mildew throughout the apartment. Kitchen utensils though are usable are poorly maintained and some rusty fridge that looks like it...More

    Review collected in partnership with this hotel
    Thank Corinne L
    Response from patrick L, General Manager at Somerset Grand CitraResponded 31 August 2017

    Dear Mrs. Corinne, Thank you for staying with us at Somerset Grand Citra Jakarta! I am truly sorry to hear about your unpleasant experience. While we constantly strive to maintain the highest standards of customer satisfaction, regrettably, on this occasion, we have fallen short of...More

    Reviewed 28 August 2017

    My familys really happy stay here, because the location really strategic , and my daughter birthday also here good place for make a party ,and over all good , all staff helpme full , really recomendedMore

    Review collected in partnership with this hotel
    Thank Dinasty M
    Response from patrick L, General Manager at Somerset Grand CitraResponded 31 August 2017

    Dear Mme Dina, , We would like to express our sincerest gratitude for choosing Somerset Grand Citra Jakarta. We are glad that you’ve had a pleasant stay and we would like to thank you for taking time to share your invaluable comments. We also would...More

    Reviewed 9 August 2017

    We stayed 2 nights in a 3-bedroom apartment (3 adults and 3 kids). All rooms in the apartment were really spacious and with nice views if you're on a high floor. Kitchenette is fully equipped, and the TV channel selection is wide. Free Wifi is...More

    Thank SNottIN
    Management response:Responded 16 August 2017

    Dear SNottIN, Thank you for your positive and great feedback. Receiving such feedback motivates us further. I am glad that you enjoy our good location, renovated breakfast lounge and lobby, fully equipped kitchen, TV channel selection, Internet and our large swimming pool. In addition, we...More

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    About
    Amenities
    • Top amenities
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Pool
    • Free Parking
    • Free High Speed Internet ( WiFi )
    • Breakfast included
    • Room Service
    • Spa
    • Hotel Amenities
    • Free Parking
    • Breakfast included
    • Airport Transportation
    • Dry Cleaning
    • Laundry Service
    • Concierge
    • Children Activities (Kid / Family Friendly)
    • Shuttle Bus Service
    • Room Service
    • Meeting Rooms
    • Business Centre with Internet Access
    • Banquet Room
    • Multilingual Staff
    • Self-Serve Laundry
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Things to do
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Pool
    • Outdoor pool
    • Spa
    • Tennis Court
    Details
    • Price range
    • US$75 - US$187 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #91 Spa Hotel in Jakarta
    • Room types
    • Kitchenette ,
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 163
    • Reservation Options
    • TripAdvisor is proud to partner with Agoda, Priceline, Booking.com, Asiatravel.com Holdings, Hotels.com, Hotwire, TripOnline SA, getaroom.com, Cancelon and HotelQuickly so you can book your Somerset Grand Citra reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Indonesia >
    • Java >
    • Jakarta
    • Also Known As
    • Somerset Grand Citra Hotel Jakarta ,
    • Somerset Grand Citra Jakarta
    Add Photo Photos
    Traveller (101)
    Room & Suite (21)
    Pool & Beach (7)
    Dining (4)
    Hotel & Grounds (88)
    Family and Play Areas (3)
    Bathroom (2)
    Business Centre & Event Rooms (1)
    Nearby
    Nearby HotelsSee all 470 hotels in Jakarta
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    Questions & Answers
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    Room Tips
    "Higher floors would be better"
    Read review
    "dont take room facing the road as nise of traffic will reach you room."
    Read review
    "a room not facing the high rise road is more quiet"
    Read review
    "Should have beds that can convert to single or double. This is not possible"
    Read review
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