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Somerset Grand Citra

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Somerset Grand Citra
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105 Reviews from our TripAdvisor Community

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Showing 88: English reviews
Harrison, Arkansas
Reviewed 2 July 2016 via mobile

We stayed for three nights while visiting Jakarta for a wedding. We found it to be clean and spacious. We did not use the kitchen but enjoyed rooftop breakfast buffet. The staff was helpful and the building was centrally located. Felt secure with guards at entrance.

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Helpful?
Thank joy w
patrick L, Responsable relations clients at Somerset Grand Citra, responded to this review

Dear Ms Joy, Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. I greatly appreciate your comments about aspects of the room . Our main priority is to be able to offer a very well-maintained and comfortable...

Seoul, South Korea
Reviewed 13 June 2016

Very old apartment. Things are not working properly. The phone cable is cut, there is not enough power plug-ins, etc. The breakfast buffet is horrible. I don't know why they operate it in the first place. Maybe, it's better that they do not run the breakfast service. You'd better prepare your own.

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Helpful?
Thank yml813
patrick L, Directeur général at Somerset Grand Citra, responded to this review

Dear yml813, Thank you for taking the time to review your stay in our Service residence Somerset Grand Citra. I have note your comments regarding our apartment conditons and already adviced our engineering department to fix the problem for the phone cable, for additional power plug in please be aware that our Guest service department can provide additional power plug...

Singapore, null, Singapore
Reviewed 23 May 2016 via mobile

I stayed here for a week for a business trip. During that time I also looked at a number of other apartments for a Long term stay. It's well located right next to the Lotte shopping centre which has a good western style supermarket and lots of restaurants. The breakfast is reasonable to good with a decent selection which is...

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Helpful?
Thank Penny O
patrick L, Directeur général at Somerset Grand Citra, responded to this review

Dear Mr. Penny, Thank you for taking the time to review your stay with us at Somerset Grand Citra We will take a look again on our Kitchen equipment in order to provide more items in the nearest future. As you mentioned previosuly our property has the biggest Apartment size in term of service residence for Kuningan Area. We are...

Jakarta, Indonesia
Reviewed 2 May 2016

I & my friend went to this serviced apartment on last Saturday to visit our friends who live there. The place is quite nice and very strategic since it is located at jalan Satrio. One thing that bothered us was the staff behavior. 1. The security (a): I genuinely understand that every visitor must report to the security when we...

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Helpful?
Thank Rea D
patrick L, Directeur général at Somerset Grand Citra, responded to this review

Dear Mr. Rea, Thank you for taking the time to review your previous experience in Somerset Grand Citra, when you came in order to visit a fiend in our property. Unfortunatelly from your comments we did not commit to provide you the quality of services that you were expected. As I explained to you when we met on the same...

Reviewed 25 April 2016

I'm working at Mega Kuningan Area and I booked this hotel for my fiance when he visited me for a week because of the location (near my office and just by the mall). When we check in, I ask for higher floor and we got room at 17th floor instead of at 9th floor. Turn up the reception upgrade our...

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Helpful?
Thank Iis I
patrick L, Directeur général at Somerset Grand Citra, responded to this review

Dear Sir, Thank you for taking the time to provide us with your feedback. We are more than happy to see that our service residence Somerset Grand Citra met your expectation during your last stay. As you mentioned our apartment size are one of the biggest of Kuningan Area and our property ois also a 'Massive" one. While we constantly...

Noida, India
Reviewed 30 March 2016

The location of Somerset Grand Citra is excellent. it is in close proximity to shopping mall, medical center and lively places. I stayed here for a week in 3 bed room apartment and my stay was quite comfortable. The only thing they can improve upon is the size and capacity of fitness center.

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Helpful?
Thank MKTripathi
patrick L, Directeur général at Somerset Grand Citra, responded to this review

Dear Sir, Thank you for taking the time to provide us with your feedback. We are more than happy to see that our service residence Somerset Grand Citra met your expectation during your last stay in one of our three bedroom apartment of 166 SQM. While we constantly strive to maintain the highest standards of customer satisfaction, we already informed...

Jakarta, Indonesia
Reviewed 18 February 2016 via mobile

We stayed in this hotel during my relatives weddding. There was little problems during check in because the room was not ready when we checked in at 3 pm. We had two bedroom suite. The suite is quite big and clean but it is outdated and the bed in the second bedroom is small . There is a small kitchen...

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Helpful?
Thank imEveline
patrick L, Directeur général at Somerset Grand Citra, responded to this review

Dear Sir, Thank you for taking the time to provide us with your feedback. We are more than happy to see that our service residence Somerset Grand Citra met your expectation during your last stay for the wedding you've been invited for. We already informed our Front office and housekeeping department in order to improve check in process during our...

Sydney
Reviewed 7 February 2016

I stayed on a US$80 weekend rate and had a one bedroom apartment which was very spacious. However, given that this is a country where there are low labour rates, the maintance is very poor. Given the size o the apartment, the bathroom was very small and shower over a bath. Dangerous for the elderly, also marble floor very slippery....

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Helpful?
Thank LongHotelstayer
patrick L, Directeur général at Somerset Grand Citra, responded to this review

Dear LongHotelstayer, Greetings from Somerset Grand Citra Jakarta! Thank you for taking the time to complete to post some comments about our Somerset Grand Citra property during your stay in February 2016. We do wish to get experience details of our guests from every possible angle and hence you may find some of the questions to be somewhat similar. Our...

Reviewed 22 January 2016 via mobile

The location is very good, in the golden triangle.. Opposit to mall embassador and next to a huge galary complex. The layout is good, furniture is adaquate and breakfast is ok. Swimming pool is vary good in size but lacks depth. Staff are helpfull and friendly

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Helpful?
Thank abdulla a
patrick L, Directeur général at Somerset Grand Citra, responded to this review

Dear Mr.Abdulla Many thanks for your great review and comments about our Somerset Grand Citra property. It will a real pleasure for us next year to welcome you again in our properties with some change about our breakfast which now open on our 24th floor rooftop area, which a variety of vegetarian, oriental and Western hot food in adition of...

Reviewed 18 January 2016 via mobile

I stayed here for a month in a suite with 2 bedrooms. Its very well maintained. The suites are very Spacious. Well equipped kitchen. Location is really nice. Staff was courteous and friendly. Breakfast had many options for vegetarian people. Overall a very comfortable stay.

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Helpful?
Thank shruti a

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Free Parking
  • Free Breakfast
  • Room Service
  • Restaurant
  • Spa
About the property
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Spa
  • Tennis Court
Room types
  • Kitchenette
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Somerset Grand Citra is located in Central Business District and conveniently close to the Convention Center, Embassies, Shopping Centres, and a wide variety of dining and entertainment. Ideal corporate housing for business travel, project assignment and relocation. A welcome and refreshing alternative to the hotel, Somerset Grand Citra offers the opportunity to enjoy the dynamic city life while living in the spacious comfort of a private residential apartment. ... more   less 

Additional Information about Somerset Grand Citra

Address: Kav. 1, Kuningan Jln. Prof.Dr Satrio, Jakarta 12940, Indonesia
Region: Indonesia > Java > Jakarta
Price Range: RM307 - RM725 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Somerset Grand Citra 3.5*
Number of rooms: 163
Reservation Options:
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Also Known As:
Somerset Grand Citra Hotel Jakarta
Somerset Grand Citra Jakarta
Hotel Style:
#97 Spa Hotel in Jakarta
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Questions & Answers

Questions? Get answers from Somerset Grand Citra staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Housekeeping should ensure to replace all used items in the apartment”
 of 5 bubbles abdulrahmanmoham2016, 16 Nov 2016 | Read review
“picture and room condition is not same.. ”
 of 5 bubbles , 27 Sep 2016 | Read review
“Facing Swimming Pool & The Ascott”
 of 5 bubbles kimmi-ckj, 23 Sep 2016 | Read review
“The room is not properly managed. Some appliances are not working. The cleaning service is not good either.”
 of 5 bubbles yml813, 12 Jun 2016 | Read review
“Don't ask room with balcony face to the traffic, it quite noisy.”
 of 5 bubbles iisi2015, 24 Apr 2016 | Read review
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