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Somerset Berlian Jakarta

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Traveller (119)
Room & Suite (33)
Pool & Beach (19)
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Overview
  • Excellent38%
  • Very good48%
  • Average8%
  • Poor3%
  • Terrible3%
Travellers talk about
“washing machine”(14 reviews)
“swimming pool”(17 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
4 Star Hotel
All hotel details
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Reviews (226)
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86
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74
86
15
6
7
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All reviewswashing machinebedroom apartmentswimming poolclean and modern facilitieskids entertainmentlong term guestsrice cookergreat apartmentmini martmain bedroomcomplete facilitiesgandaria city mallfull kitchenfitness areavery comfortable staysenayan areafamily vacation
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11 - 15 of 188 reviews
Reviewed 4 February 2018 via mobile

I went to this hotel to celebrate my birthday... from the first time I arrived, i received a bad service from hotel staff. There was no bellboy standbye, security staff not helping the guest. The key machine broken. This is the bad check in experienced...More

Thank dhikcuy
Response from ChristianLo2010, General Manager at Somerset Berlian JakartaResponded 5 February 2018

Dear Sir/Madam, Thank you for your reviews about us. Please accept our sincere apology for the inconvenience during your recent stay with us. We will review accordingly your feedback for our future improvement and to ensure that this is not repeated again in the future....More

Reviewed 1 February 2018

Nice and Huge room, swimming pool were awesome, the staff were nice.. minus were changing room after swimming were in the building, so we must get into the lobby first near fitness area and parking space were mix with condo residence parking..More

Review collected in partnership with this hotel
Thank entriauw
Response from ChristianLo2010, General Manager at Somerset Berlian JakartaResponded 5 February 2018

Dear Sir / Madam, Greetings from Somerset Berlian Jakarta. We are glad that you had an enjoyable stay with us. Thank you for your feedback in regards to the changing room location for our future consideration. We look forward to welcome you back at Somerset...More

Reviewed 28 January 2018

I like everything if I come again offcurs I.ll stay in Somerset Belgian Jakarta I like the room the staff swimming pool the food the location the price was good Taxi is always available & they was a beautiful girl in the front disk her...More

Review collected in partnership with this hotel
Thank أيمن ه
Response from ChristianLo2010, General Manager at Somerset Berlian JakartaResponded 29 January 2018

Dear Sir / Madam, Greetings from Somerset Berlian Jakarta. Thank you for your feedback and we are glad that you had an enjoyable stay with us. Thank you for your complement to our front desk agent Veronica and rest assured we will share your complement...More

Reviewed 28 January 2018 via mobile

Actually this is my second time going here. At first I like the place, but this time not too. The room wasnt clean enough and by the time I had my breakfast, some of the cups also still dirty. But the staffs are ok and...More

Thank Yanssens T
Response from ChristianLo2010, General Manager at Somerset Berlian JakartaResponded 29 January 2018

Dear Yanssens T, Greetings from Somerset Berlian Jakarta. Thank you for your feedback in regards to the cleanliness of your room as well as the dirty cups in the restaurant. Rest assured, we have shared your feedback to our team members and we sincerely apologize...More

Reviewed 13 January 2018 via mobile

Very clean and modern facilities .big well designed swimming pool . Wifi works perfect . Apartment had functional kitchenette which was a plus .the Staff were quite spirited at the reception and were eager to assist .all in all a great place to stay in...More

Thank Mahesh E
Response from Budhi D, Manager at Somerset Berlian JakartaResponded 16 January 2018

Dear Mr. Mahesh, We thank you very much for your kind and positive reviews about us on your recent stay experience. Glad to hear that you enjoyed our facilities and services and we look forward to welcome you back again in the near future. In...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Free Parking
Free High Speed Internet (WiFi)
Breakfast included
Hotel Amenities
Room Service
Free Parking
Breakfast included
Meeting Rooms
Laundry Service
Concierge
Multilingual Staff
Children Activities (Kid / Family Friendly)
Airport Transportation
Dry Cleaning
Business Centre with Internet Access
Conference Facilities
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Outdoor pool
Details
Price range
US$63 - US$161 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#51 Luxury Hotel in Jakarta
Room types
Kitchenette, Suites, Family Rooms, Non-Smoking Rooms, Smoking rooms available
Details
Price range
US$63 - US$161 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#51 Luxury Hotel in Jakarta
Room types
Kitchenette, Suites, Family Rooms, Non-Smoking Rooms, Smoking rooms available
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Traveller (119)
Room & Suite (33)
Pool & Beach (19)
Dining (13)
Family and Play Areas (7)
Business Centre & Event Rooms (1)
Questions & Answers
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amordeldoctor
2 June 2018|
AnswerShow all 3 answers
Response from Yanssens T | Reviewed this property |
Not as far as I knew
1
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Room Tips
"tableware and drinking equipment as well as kitchen utensils should be more complete"
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"View first and insist on cleaning."
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"Swimming pool view will be perfect"
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"Ask them for a room with good air condition =)"
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