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The Ritz-Carlton Jakarta, Pacific Place

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#7 of 442 Hotels in Jakarta
Certificate of Excellence
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424 Reviews from our TripAdvisor Community

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Showing 356: English reviews
Reviewed 3 weeks ago via mobile

We went here to celebrate my bday, and we enjoyed dinner at 6th floor. They gave me cake and bday card, thank you RCPP! It so touchy The room so comfortable, the variety of meals is also good and they provide healthy meals. And the view from my room was awesome. We would definitely stay in here. And the best...

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Helpful?
Thank Amelia J
Samir_Messaoudi, EAM Food and Beverage at The Ritz-Carlton Jakarta, Pacific Place, responded to this review

Dear Amelia J, Wish you belated happy birthday and thank you so much for taking the time to review your experience with us I am so glad to hear that our ladies and gentlemen played a small part to make the day memorable for you. We look forward to welcome you very soon again for another great experience. Best Regards,...

Sonderborg, Denmark
Reviewed 4 weeks ago

This was my second time at the Ritz in Jakarta, and like my first stay there I can not put a finger on anything there. It is quite simply the best hotel I have ever stayed at Bar none. I Travel approx 120 days a year on business and no other hotel comes close to the service level and over...

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Helpful?
Thank S2260UMdennisc
Hong Kong, China
Reviewed 4 weeks ago

Stayed in the 'Residence' at Pacific Place for over 2mths. Staff were friendly and professional throughout Conveniently located above Pacific Place mall so various options if you want to eat outside of the hotel. Main annoyance were the access cards for the lifts and rooms - consistently had problems and had to ask the reception staff almost every other day...

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Helpful?
2Thank Mokkey8
Samir_Messaoudi, EAM Food and Beverage at The Ritz-Carlton Jakarta, Pacific Place, responded to this review

Dear Mokkey8, Thank you for taking the time to review your recent stay with us. As much as it delights me to hear about your positive experience it is equally disappointing to know about the key card problem. I would personally like to apologies for the annoyance caused due to that and I would certainly look into the improvements. I...

Canberra, Australia
Reviewed 4 weeks ago

We had a short stay at the hotel and we were pleasantly surprised at the service level, exceeding the level we have experienced at other premium chains. The all-club setup is the new benchmark for us.

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Helpful?
Thank ecradDocker
Samir_Messaoudi, EAM Food and Beverage at The Ritz-Carlton Jakarta, Pacific Place, responded to this review

Dear EcradDocker, Many thanks for reviewing The Ritz-Carlton Jakarta, Pacific Place on TripAdvisor. It gives me great pleasure to know that you enjoyed your stay with us I look forward to welcome you very soon again for another memorable experience Best Regards, Samir Messaoudi

Jakarta
Reviewed 24 October 2016

I have special breakfast meeting in this luxurious hotel, right in the middle of Jakarta business district. They serve very healthy dishes, starting with original fruit juice, strawberry, orange, and the unforgettable kiwi juice. Very nice and good. Their other dishes include great omelette with potatoes, fried rice, bread and its variation. But their best is kiwi juice.

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Helpful?
Thank Rahadhian
Samir_Messaoudi, EAM Food and Beverage at The Ritz-Carlton Jakarta, Pacific Place, responded to this review

Dear Rahadhian, Thank you for sharing your review of The Ritz-Carlton Jakarta, Pacific Place !! I am delighted to know that your enjoyed the healthy breakfast selection. It is true that we do offer various kinds of fresh fruit juices and several mixed options as well. We look forward to welcome you very soon again for another great experience. Best...

Jakarta, Indonesia
Reviewed 23 October 2016 via mobile

Been to the Restaurant few times for lunch meeting. The restaurant is located on the 6th floor (if not mistaken). I like the way they present the buffet, with lots of varieties. My best food is the carving beef. The beef is tender and succulent. It just amazing they serves that kind of beef for buffet where normally it is...

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Helpful?
Thank Ryckoand
Samir_Messaoudi, EAM Food and Beverage at The Ritz-Carlton Jakarta, Pacific Place, responded to this review

Dear Ryckoand, Thank you for sharing your review of The Ritz-Carlton Jakarta, Pacific Place. I am delighted to read that you hold such a high opinion of our restaurant. We pride ourselves on our friendly and attentive ladies and gentlemen who endeavor to provide all our guests with a memorable experience. I am extremely happy to know that you also...

Indonesia
Reviewed 21 October 2016 via mobile

stayed here on the weekend to celebrate Mom's birthday. we had dinner at Pacific resto which located at 6th Floor, the food was incredible with an amazing Jakarta city view. we enjoy our stay here, staff very friendly, hotel was clean and the room was very comfortable. we would definitely stay here again.

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Helpful?
Thank VenniM
Samir_Messaoudi, EAM Food & Beverage at The Ritz-Carlton Jakarta, Pacific Place, responded to this review

Dear VenniM, A very happy belated birthday to your mother. Thank you for reviewing our hotel so positively. It was our privilege to have you celebrate the special day with us. I am glad that you enjoyed your stay and the facilities. I look forward to welcome you very soon again for another memorable experience. Best Regards, Samir Messaoudi

Jakarta, Indonesia
Reviewed 21 October 2016 via mobile

This was my first stay in this hotel. Upon arrival, I was escorted to 21st floor for check in. The club lounge was classy and luxury with overview of Jakarta. I was impressed with the welcome drink, I joked for a glass of beer and they gave it! Found out that the rate is inclusive for 5 meals in a...

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Helpful?
Thank KKeziaK
Samir_Messaoudi, EAM Food and Beverage at The Ritz-Carlton Jakarta, Pacific Place, responded to this review

Dear KKeziaK, I very much appreciate you taking the time out of your busy day to review our property and I am thrilled to read such wonderful feedback. It is indeed true that all the rooms in the hotel are very spacious and all the hotel guests also enjoys complimentary access to the club lounge with a 5 meals presentation.The...

Reviewed 20 October 2016 via mobile

I always go to Pacific Place mall but never have I visited the hotel before. Attended my friend’s wedding on the weekend, it was the first time I stayed at the hotel room. The room was great, my favorite was the bathroom, perfect where you could enjoy the city night view. Banrock Wine at the club lounge is addictive. What...

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Helpful?
Thank Jane T
Samir_Messaoudi, EAM Food and Beverage at The Ritz-Carlton Jakarta, Pacific Place, responded to this review

Dear Jane T, It is truly a pleasure to read this great review. We are delighted to know that you enjoyed our hotel and the quality of our service. I cannot thank you enough for giving us such a wonderful appreciation. We do take pride in recognizing our guests and offer the most personalized service. I look forward to welcome...

Kuala Lumpur, Malaysia
Reviewed 19 October 2016

The hotel room was as per pictures seen on the website- wide and spacious. Very personalized customer service- staff can remember the name of clients. Very accommodative to the need of customers. Only setback is that the lights in the room is slightly dim.

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Helpful?
Thank franlmc2016

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free Breakfast
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Free Breakfast
  • Babysitting
Official Description (provided by the hotel)
Arrive in high style in the heart of Jakarta's most sought-after commercial district. The Ritz-Carlton Jakarta, Pacific Place hotel links you to the city's Stock Exchange, upscale shopping and most prominent business addresses. Divinely designed in an elegant structure and perfectly detailed interior, The Ritz-Carlton Jakarta, Pacific Place features 62 rooms which include 20 Superior Grand Club Rooms, 23 Deluxe Grand Club Rooms, 8 Executive Grand Club Rooms, 7 Mayfair Club Suites, 2 Mayfair Club Spa Suites, 1 The Ritz-Carlton Suite and 1 Presidential Suite. The largest suites in the city Access to luxury shopping, dining, offices and entertainment A 44,000-square-foot ballroom ideal for weddings and other social events Dedicated concierge service with complimentary food and beverage presentations throughout the day in the Club Level for all guests Complimentary wired and wireless internet All rooms at our Pacific Place hotel in Jakarta are generously sized and equipped with a 46-inch flat-screen LCD TV, complimentary wired and wireless internet, laptop-size safe deposit box, floor-to-ceiling windows, spacious walk-in closet, a flat-screen TV in each bathroom, separate bathtub and shower with Asprey amenities. ... more   less 

Additional Information about The Ritz-Carlton Jakarta, Pacific Place

Address: Jl. Jendral Sudirman Kav. 52-53 | Sudirman Central Business District (SCBD), Jakarta 12190, Indonesia
Region: Indonesia > Java > Jakarta
Price Range: RM1,042 - RM2,017 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Ritz-Carlton Jakarta, Pacific Place 5*
Number of rooms: 62
Reservation Options:
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Also Known As:
Ritz-Carlton Pacific Place Hotel Jakarta
Ritz-Carlton Jakarta
Ritz Jakarta
Jakarta Ritz-Carlton
Hotel Style:
#2 Family Hotel in Jakarta
#3 Business Hotel in Jakarta
#6 Spa Hotel in Jakarta
#7 Luxury Hotel in Jakarta
#14 Romantic Hotel in Jakarta
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Questions & Answers

Here's what travellers have asked, with answers from The Ritz-Carlton Jakarta, Pacific Place staff and other travellers.
4 questions
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Questions? Get answers from The Ritz-Carlton Jakarta, Pacific Place staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“ask for higher floor to see stunning city view at night!”
 of 5 bubbles HZ0407, 30 Nov 2016 | Read review
“Their restaurant at 6th floor”
 of 5 bubbles Rahadhian, 23 Oct 2016 | Read review
“try pool view”
 of 5 bubbles junkaimanishi, 5 Oct 2016 | Read review
“Do not choose room overlooking the center garden / park area if you do not like engine noise.”
 of 5 bubbles 403denish, 25 Sep 2016 | Read review
“Get a room away from the mosque, if you want peace and quiet.”
 of 5 bubbles ChristianMoss, 21 Sep 2016 | Read review
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