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The Ritz-Carlton Jakarta, Pacific Place

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#5 of 446 Hotels in Jakarta
Certificate of Excellence
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454 Reviews from our TripAdvisor Community

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Showing 379: English reviews
Graz, Austria
Reviewed 3 weeks ago

Best Kidsclub in the world! Special thanks to William and Loraine the staff from the Kidsclub! Our son loved them! There should be more hotels with such a friendly staff!!! Hope William get a secured job in the Ritz-Carlton!

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Helpful?
Thank tinoa584
KaranBerry2016, General Manager at The Ritz-Carlton Jakarta, Pacific Place, responded to this review

Dear tinoa584, Many thanks for reviewing The Ritz-Carlton Jakarta, Pacific Place ! We are so happy to hear that your son enjoyed the kids club at our hotel. I am sure William and Lorraine would be happy to know about your review. I look forward to welcome you very soon again. Best Regards, Karan Berry

Manila, Philippines
Reviewed 3 weeks ago via mobile

My wife and I stayed in this hotel to celebrate our wedding anniversary. Hotel staff were very friendly and were very attentive to our needs. The room we had was spacious, very clean and very comfortable. We were presented with continuous food and beverage daily from their club lounge. They surprised us on the night of our wedding anniversary by...

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Helpful?
Thank MarsiglioCarino
KaranBerry2016, General Manager at The Ritz-Carlton Jakarta, Pacific Place, responded to this review

Dear MarsiglioCarino, Please accept our best wishes for your anniversary. I am delighted to know that we were able to play a small part in making the special occasion memorable for you. We look forward to your next visit for yet another memorable experience. Best Regards, Karan Berry

Dubai
Reviewed 3 weeks ago

It was an amazing experience, everything was awesome. Highly recommended. We will definitely come back. We're so happy and satisfied with the service. Very helpful staff and friendly. Great location too..!!

Review collected in partnership with The Ritz-Carlton Hotel Company
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Helpful?
Thank lenlay2
KaranBerry2016, General Manager at The Ritz-Carlton Jakarta, Pacific Place, responded to this review

Dear lenlay2, Many thanks for reviewing The Ritz-Carlton Jakarta, Pacific Place so positively. It gives me great pleasure to know that you had an amazing stay with us. I look forward to welcome you very soon again for another memorable experience. Best Regards, Karan Berry

Reviewed 3 weeks ago via mobile

Year end lunch with my best friends with good foods nice service from Pacific Lounge and Restaurant - Pacific Place hotel Jakarta. so much fun..lot of laughs.. we will comeback for sure. Many thanks ❤️❤️

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Helpful?
Thank Afrida M
KaranBerry2016, General Manager at The Ritz-Carlton Jakarta, Pacific Place, responded to this review

Dear Afrida M, Thank you for your wonderful review. I am delighted to read that you hold such a high opinion of our restaurant.. It also makes me glad to know that you and your friends had great time with us. I sincerely hope to welcome you more often at our restaurant. Best Regards, Karan Berry

Reviewed 3 weeks ago via mobile

Lobby was very small. It was my first impression when you enter the lobby but staff friendliness really make the difference. I came for my family wedding reception in the grand ballroom (huge ballroom) and the food was very tasty, staff was responsive and fast to cater my needs (i came with 2 little children at that time). All in...

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Helpful?
Thank Muhammad I
KaranBerry2016, General Manager at The Ritz-Carlton Jakarta, Pacific Place, responded to this review

Dear Muhammad I, Thank you for sharing your review of The Ritz-Carlton Jakarta, Pacific Place ! I am delighted to know that you had a wonderful experience with us during the wedding event.The Ritz-Carlton Pacific Place is very renowned for its ballroom which is one of the largest in the region. The team and myself are very thankful for your...

Singapore, Singapore
Reviewed 3 weeks ago

Very good experience with personal touch. Rooms are in tip top condition and the staff are very professional and gives a good personal touch feeling. Internet speed may be a bit slow at times. Will definitely want to stay in this hotel again should I have the chance. Thank you!

Review collected in partnership with The Ritz-Carlton Hotel Company
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Helpful?
Thank ronaldcheeyitc
KaranBerry2016, General Manager at The Ritz-Carlton Jakarta, Pacific Place, responded to this review

Dear ronaldcheeyitc, It is truly a pleasure to read this wonderful feedback. We are delighted to know that you enjoyed our hotel and the quality of our service. It makes me even more proud to know that you consider us to be the best hotel in Jakarta. I look forward to your next visit and create another memorable experience. Best...

Dubai, United Arab Emirates
Reviewed 3 weeks ago via mobile

Nice location, central, direct access to Pacific Place mall. Club rooms are the largest hotel room I have seen, with huge showers and great bath tubs with amazing city skyline view. Service is correct and not too much. Small but well equipped gym. Spa empty most of the time with very few people there. Excellent and diverse breakfast. One thing...

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Helpful?
Thank Gemmayzetraveller
KaranBerry2016, General Manager at The Ritz-Carlton Jakarta, Pacific Place, responded to this review

Dear Gemmayzetraveller, Thank you for taking the time to review your experience, we greatly value and appreciate your wonderful compliments. We are delighted to learn that you admired the hotel features and enjoyed our hotel location. We are exceptionally fortunate to be located in one of the most sought after location in Jakarta with an integrated mall in one complex....

Reviewed 4 weeks ago via mobile

The Ritz catlton pan pacific is located atop a large mall making it very convenient for business travellers that have meetings on site. Traffic around the hotel is bad but all you need is within the property. Great rooms and nice swimming pool. Nice breakfast hall that is great for early morning meeting.

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Helpful?
Thank Radzi B
KaranBerry2016, General Manager at The Ritz-Carlton Jakarta, Pacific Place, responded to this review

Dear Radzi B, Thank you for taking the time to review your recent stay with us. I am delighted to hear your positive experience and I do hope it will not be long until we can welcome you back. Best Regards, Karan Berry

Paris, France
Reviewed 4 weeks ago

Excellent buffet dinner restaurant, enormous choice of very good quality food! Excellent view and special mention to the restaurant staff, very competent and professional!!! A real good value for money (really worthy), do not miss it while in Jakarta!

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Helpful?
1Thank Dimitris S
KaranBerry2016, General Manager at The Ritz-Carlton Jakarta, Pacific Place, responded to this review

Dear Dimitris S, Thank you for your wonderful review and I am delighted to read that you hold such a high opinion of our restaurant. We pride ourselves on our friendly and attentive ladies and gentlemen whose endeavor is to provide all our guests with a memorable experience. I sincerely hope to welcome you more often at our restaurant. Best...

Singapore
Reviewed 4 weeks ago

The Ritz-Carlton Residences, Pacific Place feels like home. Whenever I visit Jakarta, I will stay at there because the staff makes me feel welcomed and always smiley and cheerful. The apartment is clean and spacious. It has everything one needs in the building. The variety of cafes and restaurants makes it easy for me to arrange for coffee, lunch or...

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Helpful?
Thank danielchoo08
KaranBerry2016, General Manager at The Ritz-Carlton Jakarta, Pacific Place, responded to this review

Dear danielchoo08, Thank you for taking the time to review your recent stay with us. We are delighted to know that you enjoyed the features of our residences and its facilities and more importantly considering it to be your home. Our ladies and gentlemen are always eager to make your stay comfortable and memorable. The team and I hope to...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Spa
  • Breakfast included
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Breakfast included
  • Babysitting
Official Description (provided by the hotel)
Arrive in high style in the heart of Jakarta's most sought-after commercial district. The Ritz-Carlton Jakarta, Pacific Place hotel links you to the city's Stock Exchange, upscale shopping and most prominent business addresses. Divinely designed in an elegant structure and perfectly detailed interior, The Ritz-Carlton Jakarta, Pacific Place features 62 rooms which include 20 Superior Grand Club Rooms, 23 Deluxe Grand Club Rooms, 8 Executive Grand Club Rooms, 7 Mayfair Club Suites, 2 Mayfair Club Spa Suites, 1 The Ritz-Carlton Suite and 1 Presidential Suite. The largest suites in the city Access to luxury shopping, dining, offices and entertainment A 44,000-square-foot ballroom ideal for weddings and other social events Dedicated concierge service with complimentary food and beverage presentations throughout the day in the Club Level for all guests Complimentary wired and wireless internet All rooms at our Pacific Place hotel in Jakarta are generously sized and equipped with a 46-inch flat-screen LCD TV, complimentary wired and wireless internet, laptop-size safe deposit box, floor-to-ceiling windows, spacious walk-in closet, a flat-screen TV in each bathroom, separate bathtub and shower with Asprey amenities. ... more   less 

Additional Information about The Ritz-Carlton Jakarta, Pacific Place

Address: Jl. Jendral Sudirman Kav. 52-53 | Sudirman Central Business District (SCBD), Jakarta 12190, Indonesia
Region: Indonesia > Java > Jakarta
Price Range: RM1,056 - RM1,912 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Ritz-Carlton Jakarta, Pacific Place 5*
Number of rooms: 62
Reservation Options:
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Also Known As:
Ritz-Carlton Pacific Place Hotel Jakarta
Ritz-Carlton Jakarta
Ritz Jakarta
Jakarta Ritz-Carlton
Hotel Style:
#2 Family Hotel in Jakarta
#3 Business Hotel in Jakarta
#4 Spa Hotel in Jakarta
#5 Luxury Hotel in Jakarta
#14 Romantic Hotel in Jakarta
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Questions & Answers

Here's what travellers have asked, with answers from The Ritz-Carlton Jakarta, Pacific Place staff and other travellers.
4 questions
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Questions? Get answers from The Ritz-Carlton Jakarta, Pacific Place staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“amazing room”
 of 5 bubbles jakaumbaran, 8 Jan 2017 | Read review
“Awesome view of the city as the apartment levels starts at 26 Floor. My room is always at the end of the corridor so it's quiet.”
 of 5 bubbles danielchoo08, 19 Dec 2016 | Read review
“ask for higher floor to see stunning city view at night!”
 of 5 bubbles HZ0407, 30 Nov 2016 | Read review
“Their restaurant at 6th floor”
 of 5 bubbles Rahadhian, 23 Oct 2016 | Read review
“try pool view”
 of 5 bubbles junkaimanishi, 5 Oct 2016 | Read review
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