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The Ritz-Carlton Jakarta, Pacific Place

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#7 of 441 Hotels in Jakarta
Certificate of Excellence
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The Ritz-Carlton Jakarta, Pacific Place
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410 Reviews from our TripAdvisor Community

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There are newer reviews for The Ritz-Carlton Jakarta, Pacific Place
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Showing 342: English reviews
Gold Coast, Australia
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 17 July 2016

From the moment we walk through the front doors I felt special. The staff a helpful and friendly, they showed us to our rooms and the executive floor is great with lovely food. The rooms and bathrooms are nice. I can't fault The Ritz Jakarta. I have stayed here a number of times and will be staying again.

Helpful?
Thank tessrider2016
PatrickWeder, General Manager at The Ritz-Carlton Jakarta, Pacific Place, responded to this review

Dear tessrider2016, It was a pleasure to welcome you again. I very much appreciate you taking the time out of your busy day to review our property and I am thrilled to read such wonderful feedback. It even more pleases me to learn that you appreciated the service provided by our team. I am glad that our team were able... More 

Washington DC, District of Columbia
Level Contributor
7 reviews
3 hotel reviews
Reviewed 17 July 2016

The staff at the Ritz Carlton in Jakarta (Pacific Place) are amazing and went out of their way to make the stay a lovely one. The rooms as well are spacious and beautiful. Great location with proximity to the mall and nice restaurants and stores.

Helpful?
Thank Joanie M
PatrickWeder, General Manager at The Ritz-Carlton Jakarta, Pacific Place, responded to this review

Dear Joanie M, Thank you for taking the time to review your experience, we greatly value and appreciate your wonderful compliments. We are delighted to learn you admired our room and enjoyed our hotel location. As you mentioned within your review we are exceptionally fortunate to be located in one of the most sought after location in Jakarta with an... More 

Level Contributor
52 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 12 July 2016

Staying at the Ritz Carlton Pacific Place reminded me that you do not sacrifice a good hotel stay. The lobby was not much to look at, it was in the entrance of a share access to a mall. But as soon as you reach the hotel proper, you will know. The welcome was warm and cordial. The club lounge receptionist... More 

Helpful?
Thank AileenSy_1984
PatrickWeder, General Manager at The Ritz-Carlton Jakarta, Pacific Place, responded to this review

Dear AileenSy_1984, Thank you for taking the time to review your recent stay with us. I am delighted to hear all your wonderful comments, and it is a real pleasure to know that our level of service, dining, Spa and accommodation was as per your expectations. We also do take pride in recognizing our guests and offer the most personalized... More 

Bandung, Indonesia
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 9 July 2016 via mobile

Having a holiday with a 3 months old baby is quite a handful. Lots of thing need to be considered when u choose a hotel. So when i found out that the Ritz Carlton Pacific Place got Residences as well, it became our choice . This is some highlight points : - Full size refrigerator with chiller and freezer. A... More 

Helpful?
Thank Ricky S
PatrickWeder, General Manager at The Ritz-Carlton Jakarta, Pacific Place, responded to this review

Dear Ricky S Thank you for taking the time to review your recent stay with us. We are delighted to know that you enjoyed the features of our residences and its facilities. Each and every residence units are fully equipped with the cooking range, utensils, washing machine, water dispenser , full size refrigerator etc. Over and above that our trained... More 

1 review
Reviewed 4 July 2016 via mobile

The hotel at sudirman bussines district No need taxi or car to my office The hotel it's self is fantastic. The room wss spacious with prestige amenities. The staff was excellent service Visit gym and pool the stretching was amazing. Five star diamond👍👍👍

Helpful?
Thank andri121212
PatrickWeder, General Manager at The Ritz-Carlton Jakarta, Pacific Place, responded to this review

Dear Mr. Andri121212, Thank you for your note and I appreciate you sharing your feedback with us. I am delighted to hear that our Gym team took good care of you, especially a good workout ending with a skillful stretching is the perfect combination for good exercise. We are looking forward having you back with us very soon. Kind regards,... More 

Jakarta, Indonesia
Level Contributor
64 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 1 July 2016

My office was actually rent a presidential suite for few days back then and not only the facilities are tremendous but the service is also exceptional. They went beyond assisting us as guest visitor, they proactively support us to make sure our project run smooth. Special thanks to pak albert who at first provide us option before we decided to... More 

Helpful?
1 Thank Anissa A
PatrickWeder, General Manager at The Ritz-Carlton Jakarta, Pacific Place, responded to this review

Dear Ms. Anissa, Thank you for taking the time to share your feedback with us and that our team has been taking good care of you. Our suites are definitely a great venue inclusive for special events and private meetings. We are looking forward having you back in the near future. Kind regards, Patrick Weder More 

Jakarta, Indonesia
1 review
Reviewed 29 June 2016

One of Very good hotel in Jakarta that I ever stay. I really enjoyed my stay. They have excellent service and facilities (thx to ms.Sherly). I really felt comfortable with the service. I had the best price. Bedroom is very comfortable Very recomended hotel to stay in town.Will tell colleague and friends to stay here.

Helpful?
Thank andinapm
PatrickWeder, General Manager at The Ritz-Carlton Jakarta, Pacific Place, responded to this review

Dear andinapm, Thank you for taking the time to review your recent stay with us. I am delighted to hear all your wonderful comments, and it is a real pleasure to know that our level of service, dining and accommodation was as per your expectations. We believe our ladies & gentlemen and their service levels is what sets us apart... More 

2 reviews
Reviewed 28 June 2016 via mobile

The hotel facilities is fantastic i use spa facilities during my stay Hot whirlpoool, steam and sauna was fantastic Also unforgotten service at the female locker They treat me as Queen they will provide towel,chill towel,favor water even mineral water for free Excellent service And facilities I reallly enjoy it Recomended hotel

Helpful?
Thank sophie090909
PatrickWeder, General Manager at The Ritz-Carlton Jakarta, Pacific Place, responded to this review

Dear sophie090909, I very much appreciate you taking the time out of your busy day to review our property and I am thrilled to read such wonderful feedback. It even more pleases me to learn that you appreciated the service provided by the team at the Spa. I am glad that our team were able to create a special and... More 

jakarta
Level Contributor
49 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed 22 June 2016

Ritz Carlton is a great hotel which provided a very comfortable stay and great service. The breakfast was excellent. It was really great stay, swimming pool and spa was great and so relaxed. We were really enjoyed the stay and the staff were superb...We will be back soon.

Helpful?
Thank vyonna
PatrickWeder, General Manager at The Ritz-Carlton Jakarta, Pacific Place, responded to this review

Dear vyonna Thank you for taking the time to share your review In Tripadvisor. I am delighted to hear that you had a great stay with us. We pride ourselves on our friendly and attentive ladies and gentlemen who are always ready to create that lasting memories for our guests. We are delighted to know that you enjoyed the breakfast... More 

Bandung, Indonesia
Level Contributor
281 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 445 helpful votes
Reviewed 18 June 2016

After 2 days my reviews published, the manager himself reply to me in TA, asked me to email him. Ok I email him the following day and got auto notification that he is out of desk until Monday 27. Two days from that day, one of his staff contacted me, Mr. Samit from sales and marketing. The main conversation was... More 

Helpful?
Thank Alvin Y
PatrickWeder, General Manager at The Ritz-Carlton Jakarta, Pacific Place, responded to this review

Dear Mr. Yoswara, Thank you for time on your recent call on the phone and it was a pleasure having a time to speak to you personally and catching up on your recent call with Mr. Ganguly. I am delighted to hear that you are planning to return with us in the near future and our team is looking forwarding... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free Breakfast
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Free Breakfast
  • Babysitting
Official Description (provided by the hotel)
Arrive in high style in the heart of Jakarta's most sought-after commercial district. The Ritz-Carlton Jakarta, Pacific Place hotel links you to the city's Stock Exchange, upscale shopping and most prominent business addresses. Divinely designed in an elegant structure and perfectly detailed interior, The Ritz-Carlton Jakarta, Pacific Place features 62 rooms which include 20 Superior Grand Club Rooms, 23 Deluxe Grand Club Rooms, 8 Executive Grand Club Rooms, 7 Mayfair Club Suites, 2 Mayfair Club Spa Suites, 1 The Ritz-Carlton Suite and 1 Presidential Suite. The largest suites in the city Access to luxury shopping, dining, offices and entertainment A 44,000-square-foot ballroom ideal for weddings and other social events Dedicated concierge service with complimentary food and beverage presentations throughout the day in the Club Level for all guests Complimentary wired and wireless internet All rooms at our Pacific Place hotel in Jakarta are generously sized and equipped with a 46-inch flat-screen LCD TV, complimentary wired and wireless internet, laptop-size safe deposit box, floor-to-ceiling windows, spacious walk-in closet, a flat-screen TV in each bathroom, separate bathtub and shower with Asprey amenities. ... more   less 

Additional Information about The Ritz-Carlton Jakarta, Pacific Place

Address: Jl. Jendral Sudirman Kav. 52-53 | Sudirman Central Business District (SCBD), Jakarta 12190, Indonesia
Region: Indonesia > Java > Jakarta
Price Range: RM1,121 - RM2,349 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Ritz-Carlton Jakarta, Pacific Place 5*
Number of rooms: 62
Reservation Options:
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Also Known As:
Ritz-Carlton Pacific Place Hotel Jakarta
Ritz-Carlton Jakarta
Ritz Jakarta
Jakarta Ritz-Carlton
Hotel Style:
#2 Family Hotel in Jakarta
#3 Business Hotel in Jakarta
#6 Spa Hotel in Jakarta
#7 Luxury Hotel in Jakarta
#14 Romantic Hotel in Jakarta
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Questions & Answers

Here's what travellers have asked, with answers from The Ritz-Carlton Jakarta, Pacific Place staff and other travellers.
4 questions
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Questions? Get answers from The Ritz-Carlton Jakarta, Pacific Place staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“ask for higher floor to see stunning city view at night!”
 of 5 bubbles HZ0407, 30 Nov 2016 | Read review
“Their restaurant at 6th floor”
 of 5 bubbles Rahadhian, 23 Oct 2016 | Read review
“try pool view”
 of 5 bubbles junkaimanishi, 5 Oct 2016 | Read review
“Do not choose room overlooking the center garden / park area if you do not like engine noise.”
 of 5 bubbles 403denish, 25 Sep 2016 | Read review
“Get a room away from the mosque, if you want peace and quiet.”
 of 5 bubbles ChristianMoss, 21 Sep 2016 | Read review
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